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5.0 out of 5

"The Fairmont is a beautiful property. The hotel is located near the river, and is close to Rainey Street, and the city. Hotel rooms are very comfortab ... " More

By a verified traveler on Mon 16 Dec 2019

Hotel Description

5-star luxury hotel near Austin Convention Center, connected to the convention center

Downtown Austin stay

A stay at this Downtown Austin hotel places you steps from Austin Convention Center and within a 10-minute walk of Sixth Street. Also, Lady Bird Lake is within half a mile (1 km) and South Congress Avenue is within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 5 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 20 conference rooms, as well as the business center and free WiFi in public areas. Unwind with a drink at one of the 2 bars/lounges and enjoy the free buffet breakfast each morning.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 131 guestrooms offer thoughtful touches like espresso makers and bathrobes. Free WiFi, 24-hour room service, and flat-screen TVs are also available.

Fairmont Gold, Club Level Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, Club Level Studio Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont Gold, Grand Suite, 1 King Bed with Sofa bed, Concierge Service, Multiple View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont Gold, Club Level Room, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont Austin Gold Experience ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Austin Gold Experience

Everyone (2) Couples (1) Family (2)
5 out of 5
The Fairmont is a beautiful property. The hotel is located near the river, and is close to Rainey Street, and the city. Hotel rooms are very comfortable, and access to the Gold Lounge was a major update this visit. Staff here are incredibly friendly, without being obscene about it.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Dialy Santiago, Assistant Fairmont Gold Manager

Dear Guest, I appreciate you sharing your feedback. I am delighted to you were able to enjoy our comfortable rooms and our beautiful property. I will share your kind comments to with our colleagues, who appreciate knowing when they made a difference. We look forward to welcoming you back! Warm regards, Dialy Santiago Gonzalez Assistant Fairmont Gold Manager

5 out of 5
The Fairmont Gold is amazing. The food was incredible, the staff were so nice and accommodating. They hotel runs very smoothly and the elevator always comes quickly!

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Dialy Santiago, Assistant Fairmont Gold Manager

Good afternoon, It is wonderful to read you enjoyed our culinary offerings and hospitality in Fairmont Gold. We look forward to welcome you back for another amazing stay! Warm regards, Dialy Santiago Gonzalez Assistant Fairmont Gold Manager

5 out of 5
Fantastic hotel with great amenities and staff. Excellent location downtown Austin; centrally located to shops and restaurants. The parking garage is situated around the back corner from the main hotel entrance. Would be back again.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Brandan Rosario - Fairmont Gold Supervisor

Thank you so much for your kind review! We are thrilled that you enjoyed the Fairmont Gold Experience. We appreciate your feedback and we look forward to your next stay with us!

5 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Dialy Santiago, Assistant Fairmont Gold Manager

We appreciate your feedback. Thank you for a great score. Warm regards, Dialy Santiago Gonzalez Assistant Fairmont Gold Manager

5 out of 5
The service in the Gold Experience was amazing. The lounge is #1. Rooms were great, 3527 on the corner was quiet and spacious. Pool scene was lively although did see families doing just fine. Maybe it was 4th of July that made it extra crazy. When did Austin turn into Vegas? Only negative I can think of was not easy getting a seat at pool if not early,but staff worked hard to find. Also they loud gate at pool seemed to slam quite a bit on far side by hot tub. Probably could leave it open to get to bathrooms to avoid. We’ll be back.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Monica Garcia - Fairmont Gold Supervisor

Thank you so much for your kind review! We are thrilled that you enjoyed the Fairmont Gold Experience and that we provided you a quiet reprieve from all the fun at the pool. We appreciate your feedback and we look forward to your next stay with us!

5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Jewell Armstrong

Thank you for choosing Fairmont Gold! We appreciate your feedback!

About the Fairmont Austin Gold Experience

Location 101 Red River Street, Austin, TX 78701

Renovations + Closures

This property is closed from March 31 2020 to March 31 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Fairmont Austin Gold Experience, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 140000 square feet (13006 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Fairmont Austin Gold Experience. For a fee, parking is available. This 5-star Austin hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars or lounges
  • 140000 sq ft of conference space
  • 13006 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (12.6 km / 7.8 mi)
  • Train station: Austin Station (2.4 km / 1.5 mi)
  • Metro station: Downtown Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fairmont Austin Gold Experience offers 131 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Garrison - This restaurant specializes in American cuisine and serves dinner only.

Revue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fulton Bar - This restaurant serves lunch and dinner. Open daily.

Good Things Grab & Go - This coffee shop serves light fare only. Open daily.

Rules & Regs Pool and Bar - Overlooking the pool, this rooftop bar serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 35th Floor Fairmont Gold Lounge Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The check-in location differs from the property location. To check in, guests will need to go to 35th Floor Fairmont Gold Lounge
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 38.97 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Austin Gold Experience Hotel
  • Fairmont Gold Experience Hotel
  • Fairmont Austin Gold Experien
  • Fairmont Austin Gold Experience Hotel
  • Fairmont Austin Gold Experience Austin
  • Fairmont Austin Gold Experience Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.