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"I loved that i was 10 minutes away from everything " More

By a verified traveler on Mon 09 Mar 2020

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Hotel Description

3-star hotel in St. Johns

Heart of Austin

Your stay at this St. Johns hotel places you within 6 miles (10 km) of LBJ Presidential Library and University of Texas at Austin. University of Texas Tower and Texas State Capitol are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, MP3 docks

Offering conveniences like living rooms and refrigerators, the 120 guestrooms also have free WiFi and MP3 docks. Other amenities include flat-screen TVs, premium bedding, and coffee/tea makers. Housekeeping is available on request.

Deluxe Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$97* Per night/room Oct 31 - Nov 1

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Sonesta Select Austin North Central ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Select Austin North Central

Everyone (9) Family (1)
2 out of 5
It was so bad that i sent the hotel's customer service an email during my stay and they appeared to be getting an inspection the next day, i highlydoubt that is a coincidence... don't stay here.

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 9, 2021 by Jennifer at the Sonesta Select Austin North

Hi Jade, we received your note. We would appreciate the opportunity to speak directly with you. We've reached out at the number on your email. It is unfortunate that during our multiple interactions during your stay none of your concerns were mentioned. We would have been happy to rectify anything amiss during any of your eight nights with us. Please accept my sincerest apologies. Thank you.

2 out of 5
the hotel and room were very nice. it was quiet and clean. the only real issue was checking in and out. I was asked to wait while they trained someone on the system. Only 5 minutes but a long time when just standing there. then the trainer walked off and left me with a lady who didn't know what she was doing. took a while to get checked in. when I checked out, I had to call a number for someone to come to the desk and check me out. I have never had to do that at a large hotel before.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 29, 2021 by Jennifer at Sonesta Select Austin North

Thank you for your feedback. We were mere hours into a new computer system during your stay. Thank you for your patience. Our team members place their phone number at the desk if they have to step away for a moment. I apologize that you had to wait while we assisted another guest.

2 out of 5
Front desk staff was not available most of the time.

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 14, 2021 by Jennifer at the Hyatt Place Austin-North Central

Hello! Thank you for sharing your feedback. We have a front desk host available 24/7. I apologize if they stepped away to assist another guest for a moment. We do hope to see you down the road.

5 out of 5
I loved that i was 10 minutes away from everything

Posted by , from Houston on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by Jennifer at the Hyatt Place Austin-North Central

Hi Jessica! Thanks for your support. We hope to have you back soon.

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 18, 2019 by Jennifer at the Hyatt Place Austin-North Central

Hello from Austin! Thank you for sharing your survey response. We hope to have the pleasure of hosting you again in the near future.

5 out of 5
The service at this hotel is what keeps us coming back. It is top notch guest service. Jonas that works at the front desk is AWESOME and goes above and beyond!

Posted by on May 6, 2019

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Comment from Hotel Management

May 14, 2019 by Jennifer at the Hyatt Place Austin-North Central

Greeting from Austin! Thank you so very much for your repeated patronage. We agree, Jonas is great! Hope to see you again soon.

5 out of 5

Nice hotel in a busy city

Needed a nice place to stay with breakfast that was not overly priced...this place was a great fit for us.

Posted by , from Kansas on Oct 31, 2017

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4 out of 5

Nice place to stay in Austin and not pricey.

Pros: It was busy but quiet at night. There was a Applebees and a Buffalo wild wings within walking distance.
Cons: Longer breakfast time. Right now it is 6:00 until 9:30
Location: Easy access to get us to Mt Bonnell, Barton Springs, downtown, the capital, The University and the LBJ presidential library.
Visited Austin with my two granddaughters. The room was nice. Two queen beds and another area with a sectional that was also a pull out bed. There was a small kitchenette that had a fridge and a sink and coffee pot. There was a complimentary breakfast that was extensive from cereal to scrambled eggs, french toast, yogurt, cottage cheese and a compote for them as well as fresh fruit and juices and hard boiled eggs.

Posted by , from Chicago, IL on Jun 10, 2017

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5 out of 5

Nice place to stay!!

I really liked this hotel the hotel is nice and the staff is friendly. They keep the free "hot"breakfast served in the mornings stocked and keep cooking and making it all morning until the guest have ate.The other hotels in the area don't even have a free breakfast in the morning.The rooms are a nice home away from home with the couches and extra square footage.They don't bother you if you are trying to get some rest which is a plus also. I have enjoyed my stay here it has been a nice experience!

Posted by , from New Mexico on May 18, 2016

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1 out of 5

Sad/Lackluster

Pros: Room layout and design, pool.
Cons: EVERYTHING. Customer service. Reliability.
Location: We stayed here for ACL 2015
Beyond disappointed! The hotel itself is somewhat outdated in decor. The room set up is nice and flows well, however 2 cabinets doors were barely hanging on under the bar. The mini-fridge was warm and dirty. After I cleaned it for 20 minutes and adjusted the temperature, placed our snacks and drinks in it, the next morning all the drinks were spoiled and warm. I called the front desk and complained and was told I would be contact by a manager, I never was. I called the front desk 4 times in 2 hours for towels since there was only one in our room. Again no response after I was told 4 times they were on the way. After being super annoyed waiting 2 hours to shower I finally went to the 3rd floor and tracked down a maid for towels. This hotel had the WORST service Ive ever experienced in Austin. I will NEVER RETURN!

Posted by on Oct 5, 2015

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About the Sonesta Select Austin North Central

Location 7522 North IH-35, Austin, TX 78752

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to November 30 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Sonesta Select Austin North Central offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1586 square feet (147 square meters) and includes conference space. The business-friendly Sonesta Select Austin North Central also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Austin hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 1586 sq ft of conference space
  • 147 sq m of conference space
  • Built in 1997
  • Dining venue
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sonesta Select Austin North Central offers 120 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate living rooms. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

  • Living room
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Commons - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of: Ecolab (3rd party expert - Global); COVID-19 Guidelines (WHO); SafeStay (AHLA - USA); COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 6.00 for adults and USD 6.00 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Central Hotel
  • Hyatt Place Hotel Austin North Central
  • Austin Hyatt Place
  • Hyatt Place Austin North Central Hotel Austin
  • Hyatt Place Austin North Central Hotel
  • Sonesta Select Austin Central
  • Hyatt Place Austin North Central
  • Sonesta Select Austin North Central Hotel
  • Sonesta Select Austin North Central Austin
  • Sonesta Select Austin North Central Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.