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"Great people in an awesome area. Everyone greets you and treats you like your a VIP " More

By a verified traveler on Sat 09 Feb 2019

Hotel Description

4-star romantic hotel near Lady Bird Lake

Downtown Austin stay

At this Downtown Austin hotel, you'll be within a 5-minute walk of Lady Bird Lake and Sixth Street. South Congress Avenue and Austin Convention Center are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this boutique hotel. Traveling on business? Take advantage of the 6 conference rooms, business center, and valet parking. Enjoy the outdoor pool and unwind at the poolside bar and bar/lounge.

IPod docks, WiFi

The 251 individually decorated guestrooms offer WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include wired Internet and 24-hour room service.

Cozy Room, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$237* Per night/room Jun 13 - Jun 14

Wonderful Room, Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spectacular Room, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wonderful Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

W Austin ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W Austin

Everyone (6) Family (1)
1 out of 5
Overpriced. Only had surface parking that was more expensive than other 4 star hotel’s valet parking. Definitely not a hotel for anyone over 40!

Posted by , from Austin on Jul 19, 2020

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Comment from Hotel Management

Jul 21, 2020 by Samuel Kimball

Thank you for your response Mark. I am sorry that you feel the valet service was overpriced here at the hotel. We strive to provide a unique experience for all of our W guests; I apologize that the W brand was not a fit for your expectations.

2 out of 5

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 15, 2020 by Director of Rooms

Hello Guest, thank you for choosing us for your stay. We are very sorry you did not have a comfortable visit. We strive to provide excellent service and accommodations to all of our guests and we would love another opportunity to provide you with the stay you deserve. Thank you once more and we hope to see you the next time you are in Austin. Best Regards, Marisa Nunez, Director of Rooms

4 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 23, 2019 by Frank Everet, W Insider

We appreciate you being our guest, and we can't wait to have you back again!

5 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Hotel Management

Thank you for the great review, and we look forward to having you stay with us at W Austin in the future!

5 out of 5
Great people in an awesome area. Everyone greets you and treats you like your a VIP

Posted by on Feb 9, 2019

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Comment from Hotel Management

Feb 12, 2019 by Frank Everet, W Insider

Thank you for sharing your recent experience at W Austin, and we loved taking care of you! You're our VIP, and we can't wait to welcome you back again.

5 out of 5
Perfect hotel for a staycation in Austin. We were greeted with champagne for NYE and the staff were incredibly accommodating to any request we had.

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 29, 2019 by Frank Everet, W Insider

Thank you Nic for the review, and we hope you will stay with us again!

5 out of 5
Beautiful hotel but furniture little worn. Very friendly staff! Loved the amenities. If you are bringing kiddos watch out for pool events. Can be adult only. Great location.

Posted by , from Austin on Jul 22, 2018

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Comment from Hotel Management

Jul 26, 2018 by Frank Everet, W Insider

We loved reading your review Lori, and thank you for being our guest at W Austin. We'll be here to welcome you back next time!

5 out of 5

Great place to stay, both for business and leisure..

Pros: Free Internet
Cons: no self parking garage
Great people at the check-in counter, very helpful and very nice. The room was perfect, good services, clean. The concierge was very helpful to help me with the rental vehicle delivery when I was out. However, i wish there is a self parking garage, since I hesitate to let someone i barely knew to drive and park the car for me. I wish there are more W hotels around the world so I can stay with them.

Posted by , from Jakarta Capital Region, Indonesia on Oct 18, 2012

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2 out of 5

not worth the money

Pros: Close restaurants
I paid full price for a suite, and while the room itself was generally nice, the service was horrible. I expected so much from this place, and not getting even the minimum level of attention certainly disappointed. It would take a lot for me to spend this kind of money again at this hotel, only to have the same poor customer experience.

Posted by on Aug 25, 2012

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4 out of 5

Great way to see Austin

Usually, I don't go for higher end hotels when I travel, because I go to see the city, not the hotel. The W is different. This isnt just a place to stay when youre in Austin, its part of the city worth seeing. Its a local landmark that no trip to Austin is complete without visiting.

Posted by on Dec 7, 2011

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Property Features

W Austin offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 780 square feet (72 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly W Austin. For a fee, parking is available. This 4-star Austin hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 16 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Austin-Bergstrom International Airport (AUS) (18.6 km / 11.6 mi)
  • Train station: Austin Station (1.7 km / 1.1 mi)
  • Metro station: Downtown Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Austin offers 251 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

Trace - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

AWAY Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.00 per 24-hour period (rates may vary)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin W
  • W Austin
  • W Hotel Austin
  • Hotel W Austin
  • w Austin Hotel Austin
  • W Austin Hotel
  • W Austin Austin
  • W Austin Hotel Austin

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.