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Courtyard by Marriott Austin-University Area

3-star property
5660 N IH 35, Austin, TX 1-855-201-7819
3.8 out of 5
Good!
See all 17 travelocity Reviews

"love the smell of beached linens! Would like beds made and new towels daily to be standard. " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3-star hotel perfect for exploring Austin

City center stay

Your stay at this North Loop hotel places you within 3 miles (5 km) of Thinkery and St. David's Medical Center. University of Texas at Austin and LBJ Presidential Library are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, flat-screen TVs

The 198 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Other amenities include coffee/tea makers, video-game consoles, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 25 - Oct 26

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Austin-University Area ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Austin-University Area

Everyone (13) Couples (1) Family (3)
5 out of 5
love the smell of beached linens! Would like beds made and new towels daily to be standard.

Posted by on Sep 27, 2021

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4 out of 5
The room wasn’t that clean. Found hair in few places. The refrigerator’s power was connected to the light switch that front desk never mentioned. So when I turned the light off the fridge went off and I lost $40 worth of food. I didn’t realized that the power was connected to the light switch until my 3rd night

Posted by on Sep 16, 2021

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5 out of 5

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 9, 2021 by Front Office Manager

Thank you for your valued business, and your positive review. It gives our hotel great encouragement to continue to provide excellent service to guests. We hope to see you again soon.

5 out of 5
My TV was not working but everything else was good

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 20, 2021 by Front Office Manager

I am sorry that you experienced this issue; please, always let us know of any concerns during your stay, we accept all feedback, and we try to go above, and beyond to ensure all our guest stays are Excellent. I hope to see you again soon.

4 out of 5

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 5, 2020 by Director of Sales

Thank you for your review and staying with us. We hope to have you with us again.

5 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 10, 2019 by Director of Sales

Thank you for your excellent review!

5 out of 5
Everything is nice and clean and staff friendly and rooms really large

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Director of Sales

Thank you for your review and feedback! So happy to hear you enjoyed your stay with us and we hope to see you again real soon!

3 out of 5
The bathroom was very small and very old. It is in need of updating. It didn't seem clean mainly because of it's age.

Posted by on Feb 21, 2019

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Comment from Hotel Management

Feb 23, 2019 by Director of Sales

Thank you for your feedback. We now under new management and updates are soon to come! We hope you give us another chance the next time you’re in Austin.

5 out of 5
2nd stay here, definitely coming back. Really close to everywhere I was planning on going during my trip

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 13, 2019 by Director of Sales

That is great to hear! We can’t wait to have you back on your next trip!

4 out of 5
Pros: Loved the location of this hotel....just outside downtown, but close enough to go to everything we wanted to.
Cons: The mattresses were very uncomfortable. I woke up every morning with a backache
Location: Very close to everything in downtown Austin!
Probably the most helpful and friendliest staff ever encountered in our travels. They were only too happy to suggest favorite restaurants and events and places to see. They constantly asked if we were having a good time, if we needed anything, or if there was anything we wanted from them. Only complaint was the Starbucks. The people staffing it obviously had no experience and were trying to teach other how to make our drink orders. Not only did they come out terrible, they only apologized for making a poor drink. I don't think we should have had to pay.

Posted by on Feb 28, 2017

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About the Courtyard by Marriott Austin-University Area

Location 5660 N IH 35, Austin, TX 78751

Property Features

Courtyard by Marriott Austin-University Area offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1,664 square feet (155 square meters). Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Austin-University Area. Self parking is free. This 3-star Austin hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 9 levels
  • 1,664 sq ft of conference space
  • 155 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Austin Station (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Austin-University Area offers 198 accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 20.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.95 and USD 15.95 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Austin-University Area
  • Courtyard Marriott Austin-University Area
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.