Skip to main content
Beginning of main content

Enter dates to see availability

4.4 out of 5

"Facilities were excellent, both outdoors and indoors. The rooms, however, for the price, were a little dated!! " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

Family-friendly 4-star resort near San Antonio SeaWorld

In shopping district

With a stay at this West San Antonio resort, you'll be within 2 miles (3 km) of San Antonio SeaWorld and 6 miles (10 km) of Lackland Air Force Base. Also within 9 miles (15 km) are San Antonio Aquarium and Ingram Park Mall.

Golf course, health club

This smoke-free resort features a golf course, free water park access, and a full-service spa. There's fun for all ages with a lazy river and a children's club, and in-room childcare is an added bonus. Enjoy the 3 outdoor pools and perks like free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 500 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include iPod docks, refrigerators, and room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$239* Per night/room Feb 28 - Feb 29

Suite (Hill Country)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Patio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Hill Country Resort & Spa ratings based on 40 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Hill Country Resort & Spa

Everyone (12) Family (3)
4 out of 5
Facilities were excellent, both outdoors and indoors. The rooms, however, for the price, were a little dated!!

Posted by on Feb 12, 2020

Was this review helpful to you?
5 out of 5
Everything!! This property never disappoints! It’s fun for the entire family!

Posted by on Jul 30, 2019

Was this review helpful to you?
4 out of 5
My family enjoyed all the activities that were available to us and we enjoyed the extra activities such as the movie and popcorn, s'mores, and especially the pool.

Posted by on Jul 26, 2019

Was this review helpful to you?
5 out of 5

Posted by on Jul 1, 2019

Was this review helpful to you?
5 out of 5

Posted by on Jun 18, 2019

Was this review helpful to you?
5 out of 5
Everything was great. Staff, amenities, food, everything.

Posted by on Apr 17, 2019

Was this review helpful to you?
5 out of 5

Nice hotel and great amenities

Pros: Amenities
Cons: Comfort of bed and pillow
Location: Not sure since hotel had so much to do didn't leave it
Great hotel, wish bed was more comfortable though.

Posted by on May 16, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 15, 2017 by Marketing Manager

Thank you for your review and feedback. We are happy to hear that you enjoyed your overall experience with us. We hope to see you again in the future!

5 out of 5

Best customer service EVER

Wonderful staff here. Property somewhat dated. Lighting in the rooms was poor. Needed overhead LED's throughout. Lighting made seem dingy even when it was very clean. Otherwise the staff made this a PERFECT one night trip!!! Really can't say enough about the front desk lady - Brianna to our waiter - Adam. They were exceptional!

Posted by , from austin on Oct 12, 2016

Was this review helpful to you?
Comment from Hotel Management

Oct 25, 2016 by Marketing Manager

Thank you for your review and feedback, we greatly appreciate it. Thank you for bringing these issues to our attention. We are so happy that Brianna and Adam were there to assist you and make you feel special. We hope to invite you back for another "perfect" trip!

5 out of 5

Very Entertaining!!!

Pros: There was sooooooo much to do. We didn't have to leave the hotel if we didn't want to and be completely entertained.
Cons: I really didn't like the comfort of the beds. They seemed very stiff & hard, after long hot hours outside at local parks, the beds didn't comfort.
Location: Seaworld is literally 2 min, Fiesta Texas (Six Flags) about 30 min, Riverwalk/Downtown about 30 min away.
My husband, daughter (age 4), and I arrived at this resort very, very, very late Wednesday night prior to Memorial Day. Even though we arrived so late, it was like we had arrived at 5 pm. The staff was still bright eyed and bushy tailed, and helped us with all our needs (even getting us some ice for our room). Both Thursday and Friday were very mellow days with few other visitors and a small conference going on. So the water area (beach, lazy river, pools, slide, etc) wasn't busy at all and very peaceful. However, late Friday and all day Saturday the Memorial Day weekend crowd arrived and everything was packed. I'm so glad we got there a couple days early to really enjoy the hotel without all the chaos. Even though there was lots of people that weekend, we still really enjoy ourselves. The resort accommodated everyone with ease, and kept the flow of activities going smoothly. They had dance parties on the lawn, soccer games, movies on the lawn at night (with blankets and popcorn), Smores at a fire pit, a small beach area for sand castle building, lazy river, casual pools, activity pools, hot tubs, hammocks, cabanas, a few story high winding water slide, bikes w/ helmets for nature trials, hiking, playground, sand volleyball and badminton courses, multiple restaurants, cafes, and bars; kids clubs (for additional cost), and spa services. Because of Memorial Day Weekend they had some vendors there with free samples, games, and prizes. We will definitely be back!!!!

Posted by on May 31, 2016

Was this review helpful to you?
Comment from Hotel Management

Jun 10, 2016 by Marketing Manager

Wow! Sounds like you all enjoyed your stay with us. We are so happy to hear about your time with us including your day to day activities that really seemed enjoyable. Glad your family got a chance to really enjoy the resort and we cannot wait to welcome you all back again soon!

5 out of 5

Great for kids

My son 4 had a blast! I would rather go here than Disneyland

Posted by on May 15, 2016

Was this review helpful to you?
Comment from Hotel Management

May 27, 2016 by Marketing Manager

Wow! Thank you so much for reviewing us! We cannot wait to welcome you guys back again soon!

About the Hyatt Regency Hill Country Resort & Spa

Location 9800 Hyatt Resort Dr, San Antonio, TX 78251

Property Features

As a guest of Hyatt Regency Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 3 outdoor swimming pools and 3 spa tubs are also on site. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 74000 square feet (6875 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This 4-star San Antonio resort is smoke free.

  • 500 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 74000 sq ft of conference space
  • 6875 sq m of conference space
  • Built in 1993
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (28 km / 17.4 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency Hill Country Resort & Spa offers 500 air-conditioned accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Antlers Lodge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cactus Oak Tavern - Overlooking the golf course, this bar serves light fare only.

Springhouse Cafe - This café serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a golf course, an outdoor tennis court, a complimentary water park, and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Windflower has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.54 per accommodation, per night
  • Resort fee: USD 40.86 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Rollaway bed fee: USD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Hill Resort
  • Hill Country Hyatt
  • Hill Country Hyatt Resort
  • Hill Country Resort
  • Hyatt Hill Country
  • Hyatt Regency Hill Country
  • Hyatt Regency Hill Country Resort
  • Hyatt Regency Hill Country Resort San Antonio
  • Hyatt Regency Hill Country San Antonio
  • Regency Country
  • Hyatt Hill Country Resort San Antonio
  • Hyatt Hill Country San Antonio
  • Hyatt Regency Hill Country Hotel San Antonio
  • Hyatt Regency Hill Country Resort Spa
  • Hyatt Regency Hill & Antonio
  • Hyatt Regency Hill Country Resort & Spa Resort
  • Hyatt Regency Hill Country Resort & Spa San Antonio
  • Hyatt Regency Hill Country Resort & Spa Resort San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/San-Antonio-Hotels-Hyatt-Regency-Hill-Country-Resort-&-Spa.h21664-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.