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4.0 out of 5

"Drove from the airport and missed my exit. Called the hotel and Jessica talked me right to the reception desk. So nice and greatly appreciated at the ... " More

By a verified traveler on Sat 28 Jul 2018

Hotel Description

Family-friendly 4-star hotel near Market Square

City center retreat

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and San Antonio Majestic Theater. Market Square and Henry B. Gonzalez Convention Center are also within half a mile (1 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the 24-hour fitness center and perks like free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 129 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available.

Double Queen Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Aug 25 - Aug 26

King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 9 Max

Double Queen City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Queen River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Riverwalk Plaza ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverwalk Plaza

Everyone (16) Couples (1) Family (5)
4 out of 5
The "river view" is a view of the river in the simplest form. There is nothing but concrete and water. Don't be fooled by the river view option. Also a 50/50 chance you'll get a balcony you can go out on. if you are able, request a room with a balcony. Parking is crazy and very small spot. Be careful if you have anything larger than a sedan. Didn't get a chance to try out the other amenities like the pool.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 8, 2019 by General Manager

Many thanks for giving us the chance to better ourselves by way of your feedback. We are disappointed that you did not enjoy your room and the views it offered. Next time, please let us know so we can locate a room more to your satisfaction. Also, please give our refreshing pool a try! We wish you well and look forward to showing you a better experience on your next trip.

4 out of 5
Enjoyed our stay. Especially the gameroom with the shuffleboard

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 8, 2019 by General Manager

Our hotel is the perfect place for guests to feel like they're a kid again and we are delighted that you enjoyed our game room. It was a joy hosting you and we look forward to you becoming a familiar face in the future. Until next time!

2 out of 5
Pool out of service very disappointing when you have 2 yoing kids looking forward to it. Also our room had no steady yemp water in the shower. It would change hot , cold etc.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Gonzalo

Thank you for being our guest during your recent stay in San Antonio! We thank you for taking the time to leave this review. We apologize that, due to circumstances beyond our control, your kids were disappointed because they couldn't use the pool. During your stay we had unforeseen external issues with the city that caused these disruptions. We have since remedied our hot water as well as our pool and it is back up to our standards. We hope that you'll give us another chance so we can make a better impression the next time you're in town. Best regards!

5 out of 5

Posted by on Jul 21, 2019

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4 out of 5

Posted by on Jun 17, 2019

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5 out of 5
The tub etc is old and corroded. The rest is great, but the bathtub is gross.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 17, 2019 by General Manager

Thank you for making the Riverwalk Plaza Hotel a part of your trip! We're thrilled you enjoyed your stay. However, we apologize for any concerns about the bathtub. The entire property was updated last year, but we'll look into it further. The next time you're in the area, please come back to see us.

5 out of 5
Nice heated pool on the fourth floor...rooms were nice...beds super soft...close to everything..on the Riverwalk...all was great.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 17, 2019 by General Manager

Dear Trisha, Thank you so much for posting a review about your wonderful experience with us here at the Riverwalk Plaza Hotel! It pleases us to see that you enjoyed our welcoming rooms, comfortable beds, excellent location, and relaxing pool. We wish you safe travels ahead and would be delighted to welcome you back during your next trip to the area.

4 out of 5
Neat pool area! Some of the rooms could've had a little more decor and cleanliness.

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 17, 2019 by General Manager

We always love learning about our guests' experiences and truly appreciate your helpful comments. It pleases us to see that you enjoyed our wonderful pool area. We're sorry for any concerns you had regarding cleanliness and will be passing your comments along to the appropriate member of our team. Also, we regret that our decor didn't suit your preference. Thank you for paying us a visit and please allow us to serve you again during your next trip to the area.

4 out of 5

Posted by on Apr 1, 2019

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4 out of 5

Posted by on Mar 29, 2019

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Property Features

Riverwalk Plaza offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Riverwalk Plaza. For a fee, parking is available. Smoking is allowed in designated areas at this Art Deco San Antonio hotel.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1969
  • Dining venue
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (15.5 km / 9.6 mi)
  • Train station: San Antonio Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Riverwalk Plaza offers 129 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Riverwalk Plaza has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 for adults, USD 5.00 and USD 15.00 for children (approximately)
  • Self parking fee: USD 19.99 per night (in/out privileges)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverwalk Plaza
  • Riverwalk Plaza Hotel
  • Hotel Riverwalk Plaza
  • Riverwalk Plaza Hotel And Suites
  • Riverwalk Plaza Hotel San Antonio
  • Riverwalk Plaza San Antonio
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.