"I would give the property and stay a overall rating of 3.5 out of 5. That’s pretty good considering. " More
City center stay
Within a 15-minute walk of this Downtown San Antonio hotel, you'll find Henry B. González Convention Center and Alamo. Also, Market Square is within half a mile (1 km) and Alamodome is within 2 miles (3 km).
Family-friendly fun
This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Valet parking, a 24-hour business center, and a coffee shop are also offered.
Aug 26, 2023 by General Manager
Dear Michael,Thank you for sharing your rating and feedback. We appreciate your perspective and are glad your overall experience was positive. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
Aug 7, 2023 by RPH
We're always thrilled to hear when our guests have had a wonderful stay! Thank you so much for sharing your kind review and we hope to welcome you back soon.
Jul 31, 2023 by RPH
: Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and we thank you for taking the time to leave a review. We always strive to exceed the needs of our visitors and regret that we did not do so during your stay with us. With that being said, we’d love to know how we can make your stay enjoyable in the future. Please do not hesitate to reach out to the property directly and let us know how we can improve moving forward.
Jul 24, 2023 by General Manager
Dear Samantha,We appreciate your feedback, and we're glad our check-in process went smoothly. However, we apologize for any disappointment with the pool and view. We'll pass your comments along to our staff for further review, and we hope you'll consider staying with us again the next time you're in town.
Jul 21, 2023 by General Manager
Dear Mary,Thank you for your recent stay with us! We're so glad you enjoyed our great restaurant and coffee cafe. It would be an honor to welcome you back the next time you're in town!
Jul 19, 2023 by General Manager
Dear Orlandra,We appreciated the opportunity to host you and your husband. Our team takes pride in delivering immaculate accommodations, so we're distressed to read your concerns. Please know that this is not representative of a typical experience at our property. We're confident we can exceed your expectations, and we hope you'll stay with us again.
Jun 17, 2023 by General Manager
Dear Allene,Thanks for stopping by! We're proud to boast such a scenic location, and we hope you enjoyed taking in the sights and sounds. The next time you're in San Antonio, we look forward to calling you our guest again. Thanks so much for choosing the Riverwalk Plaza Hotel!
The property will be renovating from September 5 2023 to September 8 2023 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. An outdoor pool, a vending machine, and an arcade/game room are also featured at the family-friendly Riverwalk Plaza. For a fee, parking is available. This 4-star San Antonio hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Riverwalk Plaza offers 130 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Riverwalk Plaza Cafe - Onsite coffee shop.
The Gavel - This bar serves dinner only. Open daily.
The Gavel - This buffet restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.