City center stay
Within a 15-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Alamo. Also, Henry B. Gonzalez Convention Center is within half a mile (1 km) and Alamodome is within 2 miles (3 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, express check-out, and a computer station are also on offer.
Jun 12, 2022 by General Manager
Dear Sarah, Thank you for providing feedback regarding your recent stay with us at the Riverwalk Plaza Hotel. We are thrilled to know that overall you had an exceptional time with us. We also appreciate constructive feedback and will take your comments under consideration as we always look for ways to improve our guest experience.
Apr 1, 2022 by General Manager
Dear Dan, Thank you for being our guest in San Antonio. We're very sorry to hear there was an issue with check-in and with a wake-up call. This certainly isn't the standard of service we aim to deliver, and we will mention your comments to our team so improvements can be made. We'll also check the coffee maker for repairs or replacement. Many thanks for bringing this to our attention so we can improve our guest experience going forward.
Mar 2, 2022 by General Manager
Dear Sheryl, All comments are helpful, and we value your constructive input. We are very sorry for the trouble that you had in regard to your keys, and we can understand your frustration on this matter. We are glad to have compensated you by waiving your parking fees. Thank you, and we wish you all the best in your future travels.
Feb 22, 2022 by General Manager
Dear Alfred, We appreciated the opportunity to host your trip. While we hope you had an overall pleasant stay at our property, we apologize that our housekeeping team overlooked replacing your robe, as well as your other concerns. We'll use your constructive feedback as a guide to improve going forward. Despite this, we trust you loved our desirable location in the heart of downtown San Antonio. Next time you visit our city, we would be honored if you stayed with us again.
Feb 9, 2022 by General Manager
Dear Lourdes, Our team takes property cleanliness very seriously and regrets that you did not encounter a room that meets our high standards. Rest assured that we will determine your room and ensure it's given the care it deserves. Thank you for your feedback, and we hope you enjoyed your time in San Antonio.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. An outdoor pool, a vending machine, and an arcade/game room are also featured at the family-friendly Riverwalk Plaza. For a fee, parking is available. This 4-star San Antonio hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Riverwalk Plaza offers 130 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Riverwalk Plaza Cafe - Onsite coffee shop.
The Gavel - This bar serves dinner only. Open daily.
The Gavel - This buffet restaurant serves breakfast only. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.