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Riverwalk Plaza

4-star property
100 Villita Street, San Antonio, TX 1-855-201-7819
3.7 out of 5
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See all 65 travelocity Reviews

"I would give the property and stay a overall rating of 3.5 out of 5. That’s pretty good considering. " More

By a verified traveler on Thu 24 Aug 2023

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Hotel Description

Family-friendly 4-star hotel near Alamo

City center stay

Within a 15-minute walk of this Downtown San Antonio hotel, you'll find Henry B. González Convention Center and Alamo. Also, Market Square is within half a mile (1 km) and Alamodome is within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Valet parking, a 24-hour business center, and a coffee shop are also offered.

Double Queen City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Oct 1 - Oct 2

Double Queen Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury House

Bed Count 6 Queen Beds Maximum Occupancy 14 Max

King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment Suite

Bed Count 1 King Bed Maximum Occupancy 9 Max

Double Queen River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Riverwalk Plaza ratings based on 65 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverwalk Plaza

Everyone (34) Couples (12) Family (18)
4 out of 5
I would give the property and stay a overall rating of 3.5 out of 5. That’s pretty good considering.

Posted by , from mico on Aug 24, 2023

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Comment from Hotel Management

Aug 26, 2023 by General Manager

Dear Michael,Thank you for sharing your rating and feedback. We appreciate your perspective and are glad your overall experience was positive. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

4 out of 5

Posted by on Aug 10, 2023

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5 out of 5
Will come back and stay again.

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 7, 2023 by RPH

We're always thrilled to hear when our guests have had a wonderful stay! Thank you so much for sharing your kind review and we hope to welcome you back soon.

1 out of 5
What a terrible property with even worse service. I have requested a manager to call me several times about the pool being closed due to severe algae and a hot room(outside corridor). I was not notified about either until after check in.

Posted by , from IRVING on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by RPH

: Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and we thank you for taking the time to leave a review. We always strive to exceed the needs of our visitors and regret that we did not do so during your stay with us. With that being said, we’d love to know how we can make your stay enjoyable in the future. Please do not hesitate to reach out to the property directly and let us know how we can improve moving forward.

3 out of 5
Checking in was easy. Hotel was definitely not as nice as depicted in online pictures. It didn’t seem as though the area was was as nice as other places on the Riverwalk and I couldn’t actually see the Riverwalk from the property. Pool was green and out of commission. Which was disappointing to the 3 teens with me. You definitely get what you Pay for.

Posted by on Jul 20, 2023

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Comment from Hotel Management

Jul 24, 2023 by General Manager

Dear Samantha,We appreciate your feedback, and we're glad our check-in process went smoothly. However, we apologize for any disappointment with the pool and view. We'll pass your comments along to our staff for further review, and we hope you'll consider staying with us again the next time you're in town.

4 out of 5
Hotel has a good restaurant and coffee cafe.

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 21, 2023 by General Manager

Dear Mary,Thank you for your recent stay with us! We're so glad you enjoyed our great restaurant and coffee cafe. It would be an honor to welcome you back the next time you're in town!

4 out of 5
The staff was super nice. My only issue was that someone had urinated inside the coffee pot. When my husband opened it to make coffee, the most ungodly aroma filled the air. We knew immediately that it was old urine. We bagged it and brought it to the front desk. I don’t think I’ll ever fix coffee at any hotel ever again. I’m so disturbed. Everything else was great after we got the smell out of our room.

Posted by on Jul 15, 2023

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Comment from Hotel Management

Jul 19, 2023 by General Manager

Dear Orlandra,We appreciated the opportunity to host you and your husband. Our team takes pride in delivering immaculate accommodations, so we're distressed to read your concerns. Please know that this is not representative of a typical experience at our property. We're confident we can exceed your expectations, and we hope you'll stay with us again.

4 out of 5

Posted by on Jun 17, 2023

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5 out of 5

Posted by on Jun 16, 2023

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5 out of 5
Very nice hotel on the river walk. I was surprised that they did not have a complimentary breakfast.

Posted by , from KELLER on Jun 15, 2023

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Comment from Hotel Management

Jun 17, 2023 by General Manager

Dear Allene,Thanks for stopping by! We're proud to boast such a scenic location, and we hope you enjoyed taking in the sights and sounds. The next time you're in San Antonio, we look forward to calling you our guest again. Thanks so much for choosing the Riverwalk Plaza Hotel!

About the Riverwalk Plaza

Location 100 Villita Street, San Antonio, TX 78205

Renovations + Closures

The property will be renovating from September 5 2023 to September 8 2023 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. An outdoor pool, a vending machine, and an arcade/game room are also featured at the family-friendly Riverwalk Plaza. For a fee, parking is available. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1969
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.9 km / 1.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Riverwalk Plaza offers 130 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Clothes dryer
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Riverwalk Plaza Cafe - Onsite coffee shop.

The Gavel - This bar serves dinner only. Open daily.

The Gavel - This buffet restaurant serves breakfast only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Number of children who can stay free - 10
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.95–14.95 for adults, and USD 6.95–14.95 for children
  • Covered valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverwalk Plaza
  • Riverwalk Plaza Hotel
  • Hotel Riverwalk Plaza
  • Riverwalk Plaza Hotel And Suites
  • Riverwalk Plaza Hotel San Antonio
  • Riverwalk Plaza San Antonio
  • Riverwalk Plaza Hotel
  • Riverwalk Plaza San Antonio
  • Riverwalk Plaza Hotel San Antonio

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.