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4.2 out of 5

"Nice spot between theme park and downtown. " More

By a verified traveler on Sun 02 May 2021

Hotel Description

Family-friendly 4-star hotel with outdoor pool

Close to airport

A stay at this Vance Jackson hotel places you within 6 miles (10 km) of Six Flags Fiesta Texas and 9 miles (15 km) of The Shops of La Cantera. River Walk and Morgan's Wonderland are within 12 miles (20 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center, express check-in, and free airport shuttle. Enjoy the indoor pool and perks like free self parking and a free area shuttle.

WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 326 guestrooms offer WiFi and 24-hour room service. Minibars, coffee/tea makers, and down comforters are also available.

Deluxe Double Room (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room May 16 - May 17

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Governor's Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Twin Beds (Children's Suite)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Suite, 1 King Bed (Governor's Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Omni San Antonio Hotel at the Colonnade ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni San Antonio Hotel at the Colonnade

Everyone (13) Couples (4) Family (10)
4 out of 5
Nice spot between theme park and downtown.

Posted by on May 2, 2021

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Comment from Hotel Management

May 2, 2021 by Tom

Thank you for staying with us and sharing your feedback. we hope to see you back soon. Have a great week!

4 out of 5
The location of this property is awesome

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by Tom

Thank you for staying with us and sharing your feedback. We hope to have you back soon!

5 out of 5
Very comfy and clean property.

Posted by on Apr 21, 2021

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Comment from Hotel Management

Apr 22, 2021 by Tom

Thank you for staying with us and sharing your feedback. We hope to see you back soon!

5 out of 5
This hotel is amazing! The customer service was outstanding. We got in at about 2:30am and called in advance to let them know we were coming and if they could hold our reservation. They said not a problem. We got there and they greeted us by name due to the late check in. But still. They all had smiles on their faces and were eager to help us in any way to make it a nice stay. I would highly suggest The Omni to anyone traveling to San Antonio. It’s right in the city center but still very quite and very accommodating.

Posted by , from Houston on Jan 14, 2021

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Comment from Hotel Management

Jan 14, 2021 by Olivia G.

Thank you for sharing your experience and for your kind remarks regarding the level of service and accommodation you received while you were our guest. We could not be more pleased to hear that you enjoyed your visit. We hope to see you back soon!

4 out of 5
Good place to just relax for a night or two. The pool was cold outside, but inside was nice. The whirlpool spa was great.

Posted by on Sep 27, 2020

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Comment from Hotel Management

Sep 28, 2020 by Tom

Thank you for staying with us and we will be sure to address your concerns about the outdoor pool. Thanks again and we hope to have you back soon!

5 out of 5
The property is beautifully maintained. A very efficient & friendly staff makes the visit pleasant & relaxing. The OMNI properties are always accommodating in my experience no matter what city or State I 'm in.

Posted by , from Carrollton, TX on Aug 10, 2020

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Comment from Hotel Management

Aug 11, 2020 by Tom

Thank you for staying with us and we hope to see you soon!

5 out of 5
return stay and as usual it was a great experience.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Riaan N.

Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

5 out of 5
Staying at this hotel makes you feel like you’re important.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Riaan Nel

Dear Anonymous, It is great to hear that you felt treated like a VIP!! Regards,

5 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 6, 2019 by Riaan N.

Thank you for the wonderful rating. We appreciate your feedback.

4 out of 5
I requested a double bed room and was told at check-in that there were none available. I didn't understand how that was the case when i paid for my room weeks in advance. They did not have an answer as to why it happened. I talked to the day manager the next day and he was able to give me a free stay for the next night which worked out perfectly. I was very happy with how he treated me and made the situation right!

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 21, 2019 by Riaan N.

Thank you so much for visiting and providing feedback. We are pleased to hear that the issue you encountered was resolved. We hope to welcome you back again soon.

About the Omni San Antonio Hotel at the Colonnade

Location 9821 Colonnade Blvd, San Antonio, TX 78230

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Omni San Antonio Hotel at the Colonnade offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 23,000 square feet (2 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Omni San Antonio Hotel at the Colonnade. An area shuttle within 5 miles and a roundtrip airport shuttle at scheduled times are free. Free self parking is available. Smoking is allowed in designated areas at this 4-star San Antonio hotel.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 23,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Valet parking (surcharge) , Free RV, bus, truck parking

Transport

  • Airport: San Antonio International Airport (SAT) (14.6 km / 9.1 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 miles, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking; valet parking available for a surcharge

Room Amenities

Omni San Antonio Hotel at the Colonnade offers 326 accommodations with minibars and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This San Antonio hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Omni San Antonio Hotel at the Colonnade has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28.00 for adults and USD 10.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni San Antonio
  • Omni Hotel Colonnade
  • Omni Hotel Colonnade San Antonio
  • Omni Hotel San Antonio Colonnade
  • Omni San Antonio
  • Omni San Antonio Colonnade
  • Omni San Antonio Hotel
  • Omni San Antonio Hotel Colonnade
  • San Antonio Colonnade
  • San Antonio Omni Colonnade Hotel
  • Omni Colonnade
  • Omni Antonio At The Colonnade
  • Omni San Antonio Hotel at the Colonnade Hotel
  • Omni San Antonio Hotel at the Colonnade San Antonio
  • Omni San Antonio Hotel at the Colonnade Hotel San Antonio

You should know

  • Omni San Antonio Hotel at the Colonnade offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.