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Hotel Valencia Riverwalk

4-star property
150 E Houston St, San Antonio, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 37 travelocity Reviews

"It was a beautiful property. The restaurant in the hotel was not what it should have been at all for the price. From the moment we sat down it was o ... " More

By a verified traveler on Sat 15 Oct 2022

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Hotel Description

4-star hotel near River Walk

Central San Antonio getaway

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Alamo. San Antonio River and San Antonio Majestic Theater are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a terrace, and limo/town car service are also on offer.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$239* Per night/room Feb 4 - Feb 5

Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Valencia Riverwalk ratings based on 37 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Valencia Riverwalk

Everyone (16) Couples (9) Family (12)
5 out of 5

Posted by on Nov 1, 2022

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5 out of 5

Posted by on Oct 30, 2022

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3 out of 5
It was a beautiful property. The restaurant in the hotel was not what it should have been at all for the price. From the moment we sat down it was one thing after another and still had to pay hefty price for a meal that ultimately made both my husband and myself sick. Then our room - the A/C was set on 65 which is fine considering the heat but it got a little cold. We tried to turn it up to 66 to 67 and the heat came on - this all happened in the middle of the night so it just made for not a good rest.

Posted by , from HOUSTON on Oct 15, 2022

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Comment from Hotel Management

Oct 22, 2022 by Elizabeth Garza- Front Office Manager

Dear Candance,Thank you for choosing Hotel Valencia for your recent stay. I would like to sincerely apologize for the issues you experienced during your time with us. I would love to have the opportunity to discuss your stay with you in further detail. Please do not hesitate to contact me at your convenience. I look forward to corresponding with you.

3 out of 5

Posted by , from HOUSTON on Oct 14, 2022

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1 out of 5

Posted by on Sep 6, 2022

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Comment from Hotel Management

Dec 26, 2022 by Sarah Huerta Front Office Supervisor

Dear Jerry, We can not thank you enough for your feedback regarding your Hotel Valencia Riverwalk stay. We sincerely apologize for any issues you encountered regarding your stay. We would love to host you again and wish you safe travels!

5 out of 5

Posted by on Sep 6, 2022

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Comment from Hotel Management

Dec 26, 2022 by Sarah Huerta Front Office Supervisor

Dear Alta, We can not thank you enough for rating us a 5 regarding your Hotel Valencia Riverwalk stay. We would love to host you again and wish you safe travels!

5 out of 5
It is on the “quiet” end of the Riverwalk. What I love about this hotel is the “little” things. The black hand towel to remove your make up, the lighted cosmetic mirror, the robes, the complementary umbrella. They even offer you complementary coffee & orange juice and the hotel lobby. The staff is very friendly…they have employees to open the door upon your entry and exit from the hotel lobby. And I think that is very reasonably priced for this level of amenities and services.

Posted by , from North Richland Hills on Aug 23, 2022

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Comment from Hotel Management

Aug 24, 2022 by Sarah Huerta Front Office Supervisor

Dear BILLIE JEAN, We can not thank you enough for rating us a 5 regarding your Hotel Valencia Riverwalk stay. We are happy to hear you enjoyed our amenities from the cosmetic mirror, robes, umbrella, and black towel to remove makeup. We would love to host you again and wish you safe travels!

5 out of 5
thank you for the stay we enjoyed the staff

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 2, 2022 by Sarah Huerta Front Office Supervisor

Dear Ruben, We can not thank you enough for rating us a 5 regarding your Hotel Valencia Riverwalk stay. We would love to host you again and wish you safe travels!

5 out of 5

Posted by , from Lewisville on May 22, 2022

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4 out of 5
Great location.

Posted by on Mar 17, 2022

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Comment from Hotel Management

Mar 17, 2022 by Sarah Huerta Front Office Supervisor

Dear Justin, We can not thank you enough for your review regarding our Hotel Valencia Riverwalk location. We would love to host you again and wish you safe travels!

About the Hotel Valencia Riverwalk

Location 150 E Houston St, San Antonio, TX 78205

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. A health club, spa services, and a library are also featured at the business-friendly Hotel Valencia Riverwalk. Parking is available for a fee. This 4-star San Antonio hotel is smoke free.

  • 213 guestrooms or units
  • 12 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Valencia Riverwalk offers 213 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hotel Valencia Riverwalk has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments.

  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 25 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Valencia
  • Hotel Valencia Riverwalk
  • Riverwalk Valencia
  • Valencia Hotel
  • Valencia Hotel Riverwalk
  • Valencia Riverwalk
  • Valencia Riverwalk Hotel
  • Hotel Valencia San Antonio
  • Valencia Riverwalk San Antonio
  • Hotel Valencia Riverwalk San Antonio
  • Hotel Valencia Riverwalk Hotel
  • Hotel Valencia Riverwalk San Antonio
  • Hotel Valencia Riverwalk Hotel San Antonio

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.