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4.8 out of 5

"Great place on river walk " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

4-star romantic hotel near River Walk

Central San Antonio getaway

A stay at this Downtown San Antonio hotel places you steps from River Walk and within a 10-minute walk of Henry B. Gonzalez Convention Center. Alamo and Market Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Comfy beds, LCD TVs

The 265 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. LCD TVs come with cable channels, and other amenities include coffee/tea makers and free local calls. Housekeeping is available on request.

Suite, 1 King Bed, Accessible, Non Smoking (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$162* Per night/room Oct 31 - Nov 1

Suite, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Contessa - Suites on the Riverwalk ratings based on 83 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Contessa - Suites on the Riverwalk

Everyone (37) Couples (21) Family (23)
5 out of 5
Great place on river walk

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Hotel Management

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

5 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Aug 2, 2021 by Michele

Thanks for staying with us. We appreciate your feedback!

5 out of 5
We loved the facility overall. Staff was friendly and helpful, especially planning our activities around the city. The restaurant was clean and staff was friendly, but they were very understaffed. The refrigerator in our suiye went out and ruined some food but staff gave a kice credit for the inconvenience. Overall a GREAT stay and trip

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 15, 2021 by Hotel Management

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review, and we look forward to welcoming you back in the future!

5 out of 5
Excellent staff! Room was very nice and bed super comfortable. The bar area was being renovated but looked beautiful. The outside common patio area could have been better maintained. Lovely location on the quieter part of the River Walk but still within walking distance of the busier areas. Loved our stay at this hotel.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 10, 2021 by Hotel Management

We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It was a pleasure to welcome you as our guest and we look forward to welcoming you back soon!

5 out of 5
Great location. They were doing some remodeling so missed out on the bar but room was nice.beds were comfortable.

Posted by on May 27, 2021

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Comment from Hotel Management

May 29, 2021 by Michele

Thanks for staying with us. We appreciate your feedback!

5 out of 5
I love the Customer Service and speedy check in process. The rooms are nice and spacious! I would love to visit again!

Posted by on May 9, 2021

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Comment from Hotel Management

May 9, 2021 by Michele

Thanks for staying with us. We would love for you to come see us again.

5 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 15, 2021 by April Morales

Thank you for your valued feedback. We hope to welcome you again soon.

4 out of 5
Overall, it is a very nice hotel in a good location with excellent staff. They are working on a dining area remodel, but have done a superb job with limiting noise and dust from the construction area. My only minor complaint was the lack of a complimentary breakfast. Regardless, I would stay here again.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by Hotel Manager

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. We appreciate your understanding during our renovation period and would love to welcome you back once it's completed!

5 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 21, 2021 by Michele

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The layout, view, location, decor. All great Plus the linens and pillows were high quality and bed very comfy.

Posted by , from San Antonio on Oct 25, 2020

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Comment from Hotel Management

Oct 25, 2020 by April M.

Thank you for your feedback.

About the Hotel Contessa - Suites on the Riverwalk

Location 306 W Market Street, San Antonio, TX 78205

Property Features

Hotel Contessa - Suites on the Riverwalk offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Contessa - Suites on the Riverwalk. For a fee, parking is available. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 265 guestrooms or units
  • 14 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (1.5 km / 0.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Contessa - Suites on the Riverwalk offers 265 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Hotel Contessa - Suites on the Riverwalk has a restaurant serving breakfast, brunch, lunch, and dinner.

The Cork Bar - Onsite bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 21 years old are not allowed in the pool from 8-10 PM.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Service fee: USD 1.25 per accommodation, per night
  • Resort fee: USD 7.58 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Newspaper
  • In-room safe
  • Concierge service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 16 per person (approximately)
  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Contessa Luxury Suites
  • Contessa Riverwalk Luxury Suites
  • Hotel Contessa Luxury Riverwalk Suites
  • Hotel Contessa Luxury Suites
  • Hotel Contessa Riverwalk Luxury Suites
  • Hotel Contessa Luxury Suites Riverwalk San Antonio
  • Hotel Contessa Luxury Suites Riverwalk
  • Contessa Luxury Suites Riverwalk San Antonio
  • Contessa Luxury Suites Riverwalk
  • Hotel Contessa Luxury Suites on the Riverwalk
  • Hotel Contessa - Suites on the Riverwalk Hotel
  • Hotel Contessa - Suites on the Riverwalk San Antonio
  • Hotel Contessa - Suites on the Riverwalk Hotel San Antonio

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.