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4.1 out of 5

"i paid for Island view when we go to the front desk, informed that there is NO Island view. suggest to purchased Pyramid view for additional $20 on t ... " More

By a verified traveler on Tue 19 Oct 2021

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Hotel Description

4-star family-friendly resort near Moody Gardens, connected to the convention center

On bay

Within half a mile (1 km) of this well-placed resort, you'll find Moody Gardens and Galveston Schlitterbahn Waterpark. Galveston Fishing Pier and Galveston Island Convention Center are also within 3 miles (5 km).

Full-service spa, 24-hour fitness

This traditional resort features a full-service spa, a water park, and a marina. Families will appreciate the playground and onsite laundry facilities. Enjoy a meal in one of the 4 restaurants and free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 433 guestrooms also offer free WiFi and LCD TVs with satellite channels. 24-hour room service, premium bedding, and free newspapers are also available. Housekeeping is available on request.

Double Room, Accessible, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$134* Per night/room Feb 8 - Feb 9

One King Pyramid View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Island View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Pyramid View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen No View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Moody Gardens Hotel, Spa and Convention Center ratings based on 36 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Moody Gardens Hotel, Spa and Convention Center

Everyone (14) Couples (6) Family (14)
3 out of 5
i paid for Island view when we go to the front desk, informed that there is NO Island view. suggest to purchased Pyramid view for additional $20 on top of what we have already paid for the "Island View". was very disappointed because it was our first time visit.

Posted by , from Bronx on Oct 19, 2021

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Comment from Hotel Management

Nov 20, 2021 by Keila F, Reservation Agent

Thank you for your feedback. We will be addressing your concerns to our front desk staff. We hope to see you and your family in the future.

5 out of 5

Posted by , from Oakland on Aug 26, 2021

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5 out of 5
visited for the palm beach which use to be free if you stay at hotel now its not had to pay each day on top of hotel stay. There is nothing new on Palm Beach in fact a lot of the features are old or does not work.And parking is $10 the property is huge parking should be free at least.

Posted by on Jul 29, 2021

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Comment from Hotel Management

Jul 31, 2021 by Maya

Thank you for your feedback. We are happy to hear you've enjoyed your stay.

2 out of 5
Waited 2 hours after check in time to receive a room. Got to the room to discover that it was not the room that I booked. Went back to service desk and was made to feel as though I should be accepting of the room they gave. Went to give baby a bath and tub was dirty because the drain was stopped up. I left to get dinner after sanitizing the room to notice that someone had been inside and left their drawers on the outside of my door. The next day we tried to visit the amenities and it seemed like majority of activities were closed. Which was an inconvenience considering that we traveled 5 hours. My over all stay was not the best experience.

Posted by on Jul 25, 2021

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5 out of 5

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 20, 2021 by Maya

Thank you for your feedback.

5 out of 5
Great property! My family really enjoyed our time there. Walking distance to aquarium and rainforest and lots to do! They have their own water park but it was closed the days we were there. No microwaves in the room was a bummer. Would still recommend it and we will probably go back in the future.

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 5, 2021 by Maya

Thank you for your feed back. We are happy to hear you've enjoyed your stay with us. Please come back to see us.

3 out of 5

Posted by on May 19, 2021

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Comment from Hotel Management

May 30, 2021 by Maya

Thank you for your feed back

5 out of 5

Posted by on May 15, 2021

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Comment from Hotel Management

May 25, 2021 by Maya

Thank you for your feed back

5 out of 5

Posted by on May 6, 2021

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Comment from Hotel Management

May 17, 2021 by Adriana

Thank you for your feedback. We hope to see you soon.

4 out of 5
Great location! Easy access to everything we did.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by Maya

Thank you for your feedback

About the Moody Gardens Hotel, Spa and Convention Center

Location 7 Hope Blvd, Galveston, TX 77554

Property Features

Moody Gardens Hotel, Spa and Convention Center offers its guests a full-service spa, a water park (surcharge), and a marina. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. An outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly Moody Gardens Hotel, Spa and Convention Center. Self parking is free. Smoking is allowed in designated areas at this 4-star Galveston resort.

  • 433 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4 dining venues
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking and extended parking; valet parking available for a surcharge

Room Amenities

Moody Gardens Hotel, Spa and Convention Center offers 433 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Galveston resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Moody Gardens Hotel, Spa and Convention Center has 4 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a water park (surcharge), a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Golf driving range on site
  • Golfing nearby
  • Parasailing nearby
  • Volleyball on site
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

Moody Gardens Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guest access to the Palm Beach attraction is not included with the cost of stay. Tickets are available for purchase at the Front Desk or Palm Beach.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.95 and USD 17.95 per person (approximately)
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moody Gardens Hotel
  • Moody Gardens Hotel Spa
  • Moody Gardens Hotel Spa Galveston
  • Moody Gardens Spa Galveston
  • Moody Gardens Spa
  • Moody Gardens Hotel Spa Convention Center
  • Moody Garns Hotel Galveston
  • Moody Gardens Hotel Spa Convention Center
  • Moody Gardens Hotel, Spa and Convention Center Resort
  • Moody Gardens Hotel, Spa and Convention Center Galveston
  • Moody Gardens Hotel, Spa and Convention Center Resort Galveston

You should know

  • Moody Gardens Hotel, Spa and Convention Center offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.