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4.4 out of 5

"Great place to stay. Live music, great location, very friendly staff. " More

By a verified traveler on Tue 23 Aug 2022

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Hotel Description

4-star eco-friendly hotel near River Walk

Central San Antonio getaway

A stay at this Downtown San Antonio hotel places you steps from Alamo and a 5-minute walk from River Walk. Buckhorn Saloon and Museum and Ripley's Believe It or Not! are also within half a mile (1 km).

Multiple dining options

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and A 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$209* Per night/room Jan 1 - Jan 2

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Riverbend)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Regency, Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency San Antonio Riverwalk ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency San Antonio Riverwalk

Everyone (19) Couples (6) Family (9)
5 out of 5
Great place to stay. Live music, great location, very friendly staff.

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 23, 2022 by Hyatt Regency San Antonio

Mark, Thank you so much for your great review! We are so glad that you enjoyed your stay, and appreciate you letting us know about your experience. We hope you'll come back again soon!

3 out of 5
Rooms have been renovated and are absent any drawers expect for one near the entryway. Couch in room was very uncomfortable. It seems like the goal was to create a more “modern” look room by sacrificing comfort. Choice of furniture is poor!

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 28, 2022 by Maribeth DeMello

Thank you for your review. We are working hard to address your concerns and make improvements. Please come back and see us again soon.

5 out of 5
Great location

Posted by on Mar 24, 2022

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Comment from Hotel Management

Mar 24, 2022 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

2 out of 5
Room service served in to go boxes is not my idea of a high end hotel. That has to be the worse idea ever. Paying $20 per meal for breakfast is fine but don’t serve it to me like I’m taking it out like Denny’s.

Posted by on Jan 31, 2022

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Comment from Hotel Management

Feb 3, 2022 by Maribeth DeMello

Thank you for your review. We are working hard to address your concerns and make improvements. Please come back and see us again soon!

5 out of 5
Great staff

Posted by , from San Antonio on Jan 1, 2022

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Comment from Hotel Management

Jan 4, 2022 by Maribeth DeMello

Thank you for your wonderful review. Please come back and see us again soon!

5 out of 5

Posted by on Oct 25, 2021

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5 out of 5
We chose the site for the location, safety, cleanliness, and comfort It did not disappoint. Valet parking was also a GREAT choice! So VERY convenient. We DEFINITELY will stay at the Hyatt Regency San Antonio Riverwalk, again!

Posted by , from LUMBERTON on Oct 15, 2021

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Comment from Hotel Management

Oct 18, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

5 out of 5
My third stay here over 30 years. I've never stayed anywhere else. It's a tragedy that the Hyatt no longer has "The Landing" where earth shaterring jazz was played every night over over 50 years ago, but otherwise it's a great place, great location with great staf!

Posted by , from Sylmar on Oct 9, 2021

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Comment from Hotel Management

Oct 12, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

5 out of 5

Posted by , from Rockport on Sep 26, 2021

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4 out of 5

Posted by on Sep 10, 2021

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About the Hyatt Regency San Antonio Riverwalk

Location 123 Losoya St, San Antonio, TX 78205

Property Features

Hyatt Regency San Antonio Riverwalk offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency San Antonio Riverwalk. Parking is available for a fee. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 629 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 4 sq m of conference space
  • Built in 1981
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency San Antonio Riverwalk offers 629 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 11:30 AM.

Q Kitchen | Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

MKT Place - This coffee shop serves light fare only. Open daily.

Sauced on Losoya - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.54 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 6 and USD 15 for children (approximately)
  • Self parking fee: USD 43 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Riverwalk
  • Hyatt Regency Riverwalk
  • Hyatt Riverwalk
  • Riverwalk Hyatt
  • Hyatt Regency Riverwalk Hotel San Antonio
  • Hyatt Regency Riverwalk Hotel
  • Hyatt Regency Riverwalk San Antonio
  • Hyatt Regency San Antonio Riverwalk Hotel
  • Hyatt Regency San Antonio Hotel
  • San Antonio Hyatt Regency

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.