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4.4 out of 5

"Was a little back about the fact I had to pay to park my rental car. My room charge was around $225 a night the parking the car should have been grat ... " More

By a verified traveler on Tue 10 Aug 2021

Hotel Description

4-star romantic hotel perfect for exploring San Antonio

Central San Antonio getaway

With a stay at this Downtown San Antonio hotel, you'll be steps from Guinness World Records Museum and Plaza Wax Museum and Ripley's Believe It or Not. River Walk and Texas Adventure are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour health club, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and concierge services and wedding services are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 629 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. IPod docks, refrigerators, and coffee/tea makers are also available. Housekeeping is available on request.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$259* Per night/room Sep 19 - Sep 20

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite (Riverbend)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Regency, Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency San Antonio Riverwalk ratings based on 50 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency San Antonio Riverwalk

Everyone (30) Couples (6) Family (14)
5 out of 5
Was a little back about the fact I had to pay to park my rental car. My room charge was around $225 a night the parking the car should have been gratis. Same for breakfast. First day my wife and I had fruit cup, toast and coffee. With tip it was $25.00. That was the only breakfast we had. From there on it was Dennys and IHOP. $52.00 for parking and no breakfast for a $225 room that was only cleaned once. Shameful!

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 13, 2021 by Maribeth DeMello

Thank you for your review. We are working hard to address your concerns and make improvements. Please come back and see us again soon!

5 out of 5
The property was great. It didnt seem too full and i wished i could have had a river view room.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 13, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

2 out of 5
The first night we stayed the AC was not working properly and there was no running water. On our fourth day they rented three rooms in the same floor to people that love to make noise. To the point they even try to open my door from the connecting room. We had to leave at 2:00 A.M because they were not being kicked out. Oh yes and they still charge me for the room and the parking for that day.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Laura

Thank you for your review. We are working hard to address your concerns and make improvements. Please come back and see us again soon!

5 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jul 19, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 6, 2021 by Laura

Thank you for your review. We are sorry we didn't meet your expectations. Please come back and see us again soon!

5 out of 5
We had a great view of the Alamo and the city. Our favorite thing is the pool on the roof and the night view.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 11, 2021 by Maribeth DeMello

Thank you for your review. We look forward to welcoming you back again soon!

5 out of 5
It was a prime location on the River Walk. The room looked directly at the Alamo and we could the the major parts of the city.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 4, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

3 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 4, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

5 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 26, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

5 out of 5
Very nice room with river view lobby view... very clean

Posted by on May 5, 2021

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Comment from Hotel Management

May 7, 2021 by Maribeth DeMello

Thank you for your review. Please come back and see us again soon!

About the Hyatt Regency San Antonio Riverwalk

Location 123 Losoya St, San Antonio, TX 78205

Property Features

Hyatt Regency San Antonio Riverwalk offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 40,000 square feet (4 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the eco-friendly Hyatt Regency San Antonio Riverwalk. Parking is available for a fee. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 629 guestrooms or units
  • 16 levels
  • 40,000 sq ft of conference space
  • 4 sq m of conference space
  • Built in 1981
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.7 km / 1.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency San Antonio Riverwalk offers 629 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to noon.

Q Kitchen | Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.54 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 6 and USD 15 for children (approximately)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Riverwalk
  • Hyatt Regency Riverwalk
  • Hyatt Riverwalk
  • Riverwalk Hyatt
  • Hyatt Regency Riverwalk Hotel San Antonio
  • Hyatt Regency Riverwalk Hotel
  • Hyatt Regency Riverwalk San Antonio
  • Hyatt Regency San Antonio Riverwalk Hotel
  • Hyatt Regency San Antonio Hotel
  • San Antonio Hyatt Regency
  • Hyatt Regency San Antonio Riverwalk Hotel
  • Hyatt Regency San Antonio Riverwalk San Antonio
  • Hyatt Regency San Antonio Riverwalk Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.