Holiday Inn Austin -Town Lake

3-star property
20 North IH-35, Austin, TX 1-855-201-7819
  • Walking distance to Lad...
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining

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3.5 out of 5
See all 48 Travelocity Reviews

"I love a room with the lake view, I just wish the windows were clean. The elevator was being serviced so we had to use the service one! I just recomm ... " More

By a verified traveler on Wed 24 Jan 2018

Points Of Interest

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Hotel Description

3-star hotel near Lady Bird Lake

Heart of Austin

Within a 15-minute walk of this Downtown Austin hotel, you'll find Lady Bird Lake and Austin Convention Center. Sixth Street and Governor's Mansion are also within 2 miles (3 km).

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 322 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$104* Per night/room Sep 1 - Sep 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Austin -Town Lake ratings based on 48 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Austin -Town Lake

Everyone (15) Family (1)
5 out of 5
Location was great but hard to drive in to from freeway? View from pool was beautiful. Don't like sliding bathroom door. But other than that it was perfect?

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by Allison

Thank you so much for taking the time to leave detailed feedback! We love hearing that you enjoyed your stay and we hope to be able to welcome you back soon! Next time, you may wish to ask for a room in our "North Tower" since those rooms have traditional bathroom doors. Enjoy the rest of your summer!

2 out of 5
Room was very small and compact. Shower head was below eye level and I’m only five foot eleven. The rooms were very HOT! We tried placing the temperature to 65 degrees but the ac unit barely let out any air. Listed complaints at checkout but all they could do was give me a breakfast voucher for my inconvenience due to me booking room through Travelocity!! They told me the hotel could not do anything..

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 23, 2019 by Allison

Thank you for taking the time to review and provide detailed feedback. We apologize for the lack of resolution for the issues you encountered. We hope to have an opportunity to welcome you back and provide an great experience.

5 out of 5
Fresh, clean look. The pool was great, with a view!

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Allison

Thank you for taking the time to review! We love hearing positive feedback. I'm personally thrilled to hear that you took advantage of our pool, that's my favorite feature! We hope you had a blast in Austin and we look forward to welcoming you back soon!

5 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Allison

Thank you very much for taking the time to review. We hope you had a great visit to Austin and we look forward to welcoming you back soon!

5 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 29, 2019 by Allison

Thank you for the review! We hope you had a great time in Austin and we're looking forward to an opportunity to welcome you back.

5 out of 5
Nice hotel, could use some updating and refinishing. The shower head needed to be cleaned and water temp was unstable. I also didn't like that the bathroom was right next to the door. All of the staff was absolutely amazing and accommodating. Plenty of amazing restaurants near by and a shuttle to take you there if it is within 2 miles of the hotel. They also shuttle to and from the airport. They had a very good breakfast buffet as well but it was the same everyday. Would have been nice to have variety. The drinks at the bar were over priced as well. Overall I would highly recommend staying at this hotel if you are in Downtown Austin.

Posted by , from Post Falls, ID on Nov 16, 2018

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Comment from Hotel Management

Nov 19, 2018 by Allison

Thank you so much for your review! We appreciate your specific feedback as that helps us identify the areas in which we are succeeding and the areas which require more attention. We strive to have a well maintained hotel in spite of our maturing property, so thank you for letting us know that our showers need some extra work. We hope we can welcome you back soon!

4 out of 5
I love a room with the lake view, I just wish the windows were clean. The elevator was being serviced so we had to use the service one! I just recommend cleaning that area up a bit. I like using this hotel because of the location and the amenities. And we ordered food at the bar and had bugs flying all around our food like giant fruit flies!

Posted by , from minnesota on Jan 24, 2018

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Comment from Hotel Management

Jan 25, 2018 by Tod Peddie, Director of Sales & Marketing

Thank you for your comments about your recent visit, Trish! We appreciate constructive feedback like this which helps us address guest concerns around the hotel to make improvements and fix any issues. We are on it! Thank you for the 4-star review! We hope the next time you are in Austin you will come stay with us again!

5 out of 5
Omg like I arrived and People were so nice. I enjoyed the view from my room. Shuttle to and from the city was awesome. Had a really good time and will use this again to book my next room.

Posted by on Aug 16, 2017

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Comment from Hotel Management

Aug 22, 2017 by Tod Peddie, Director of Sales & Marketing

Now, that's a nice review! We're happy to hear you enjoyed your experience while visiting Austin. Please come see us again soon.

4 out of 5

Convenient to downtown Austin at a good price

Pros: Nice room with a river view with a very good breakfast.
Cons: One of the elevators did not work.
Location: Swimming pool had a view of the river, and the park and jogging trail along the river were next to the hotel.
Good location with a river view within walking distance to downtown Austin and its restaurants.

Posted by , from CT on Nov 21, 2016

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Comment from Hotel Management

Dec 1, 2016 by Tod Peddie

Thank you for your review! We are glad you enjoyed your stay. We agree that we have a great location! We look forward to having you stay with us again!

3 out of 5

UNDER CONSTRUCTION

Pros: The room was clean.
Cons: Let people know there's construction going on , So we can make that call weather to book at that Hotel.
Location: Six street was very close by.
Well we got to the Hotel and it was not what I expected. The front desk wasn't Presentable. To many Young kids. only one Elevator was working..SOMETHING LIKE THIS SHOULD HAVE TOLD TO US BEFORE WE BOOK THE ROOM.

Posted by , from Houston tx on Jun 20, 2016

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Comment from Hotel Management

Jun 24, 2016 by Tod Peddie, Director of Sales & Marketing

Sylvia, we are sorry you arrived to find our hotel under renovations when you weren't expecting them. We want every guest to have an awesome arrival experience and it doesn't sound like the current state of our hotel delivered that for you. However, when booking a room online, directly under the different options for room types and rates, the very first thing says "Renovations & Closures" and lists our timeline for work and what we are working on. We know that is very important information to our guests which is why it has been made first on the list so it won't get lost in all the information. We hope you will come stay with us again soon once our renovations are complete and you can see the hotel how it should be experienced.

About the Holiday Inn Austin -Town Lake

Location 20 North IH-35, Austin, TX 78701

Property Features

Holiday Inn Austin -Town Lake offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6269 square feet (582 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Austin -Town Lake. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3-star Austin hotel is smoke free.

  • 322 guestrooms or units
  • 14 levels
  • 2 buildings
  • 6269 sq ft of conference space
  • 582 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (12 km / 7.4 mi)
  • Train station: Austin Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Austin -Town Lake offers 322 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Boathouse at Holiday Inn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Boathouse Bar - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 17 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Town Lake Holiday Inn
  • Holiday Inn Austin Town Lake
  • Holiday Inn Hotel Austin Town Lake
  • Austin Holiday Inn
  • Holiday Inn Austin Town Lake Hotel Austin
  • Holiday Inn Austin Town Lake Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.