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4.4 out of 5

"Nice place. Clean but a little outdated. Staff was wonderful! Don’t let the $49/night parking catch you off guard! " More

By a verified traveler on Mon 26 Jul 2021

Hotel Description

3-star hotel in Downtown Austin

City center stay

At this Downtown Austin hotel, you'll be within a 5-minute walk of Sixth Street and Frost Bank Tower. Austin Children's Museum and Austin Convention Center are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 296 guestrooms also offer free WiFi and MP3 docks. Other amenities include flat-screen TVs, refrigerators, and coffee/tea makers. Housekeeping is available on request.

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Sep 19 - Sep 20

Room, 2 Queen Beds (Guest)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Austin Downtown ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Austin Downtown

Everyone (6) Couples (2) Family (9)
4 out of 5
Nice place. Clean but a little outdated. Staff was wonderful! Don’t let the $49/night parking catch you off guard!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by -Mgt.

Thank you

4 out of 5
N/A

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by -Mgt.

Thank you

4 out of 5
I wish parking was included especially when you have the hotel parking garage attached to the hotel. Or if not include the parking then make it feasible. $50 a night for valet to park your vehicle at the hotel that you already paid to stay at seems a bit ridiculous.

Posted by on May 8, 2021

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Comment from Hotel Management

May 10, 2021 by -Mgt.

Thank you for your feedback.

5 out of 5
The hotel is superb the people are sweet, courteous, polite and jolly. Because of Covid the breakfast was limited but I enjoy eating oatmeal. I was saddened by the pool being closed due to Covid and watching the people at Hampton Inn next door play in there pool.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 14, 2021 by -Mgt.

Thank you so much!

5 out of 5
Great wifi. Gym was open - but no guidelines really. Sad that there was no housekeeping. Continental breakfast was just fine. Pool would have been disappointed if it was open. Location was great.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 9, 2021 by -Mgt.

Thank you for your feedback!

5 out of 5
Very well designed and appointed room, helpful and efficient staff, good downtown location.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 2, 2021 by -Mgt.

Much appreciate, thank you!

5 out of 5
The hotel was in a great location near many restaurants so it was easy to walk. The hotel was very clean and the staff extremely welcoming. We really enjoyed our stay!

Posted by on Feb 25, 2021

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Comment from Hotel Management

Feb 25, 2021 by Hyatt Place Austin Downtown

Thank you for the positive review! We hope to host you again in the near future. Best regards,

4 out of 5
We like the location of your hotel in Downtown Austin. The TV didn’t work properly and the sink didn’t drain in the bathroom. Other then that it was fine.

Posted by , from Austin Texas on Dec 27, 2020

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Comment from Hotel Management

Dec 31, 2020 by -Mgt.

Thank you for your feedback, we will take a look and address.

4 out of 5
Nice room. No amenities save a poor continental breakfast

Posted by , from Sandy, UT on Nov 8, 2020

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Comment from Hotel Management

Nov 9, 2020 by -Mgt.

Thank you for your feedback. Breakfast is continental due to covid. Wireless internet is complimentary.

5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 21, 2020 by -Mgt.

Thank you!

About the Hyatt Place Austin Downtown

Location 211 E 3rd St, Austin, TX 78701

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1844 square feet (171 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hyatt Place Austin Downtown. For a fee, parking is available. This 3-star Austin hotel is smoke free.

  • 1 building
  • 296 guestrooms or units
  • 18 levels
  • 1844 sq ft of conference space
  • 171 sq m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.1 km / 1.3 mi)
  • Metro station: Downtown Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Austin Downtown offers 296 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Gallery Menu - This restaurant specializes in American cuisine and serves lunch and dinner. Open 24 hours.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • .695 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Downtown Hyatt Place
  • Hyatt Place Austin Downtown
  • Hyatt Place Hotel Austin Downtown
  • Hyatt Place Austin Downtown Hotel
  • Hyatt Place Austin Hotel
  • Hyatt Place Austin Austin
  • Hyatt Place Austin Downtown Hotel
  • Hyatt Place Austin Downtown Austin
  • Hyatt Place Austin Downtown Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.