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DoubleTree Suites by Hilton Austin

3-star property
303 W 15th Street, Austin, TX 1-855-201-7819

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4.3 out of 5
Very good!
See all 11 Travelocity Reviews

"Little bit older. The suite balcony is really nice and worth it! " More

By a verified traveler on Mon 28 Dec 2020

Points Of Interest

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Hotel Description

3-star hotel near Texas State Capitol

Downtown Austin stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find Texas State Capitol and Bob Bullock Texas State History Museum. Frank Erwin Center and Sixth Street are also within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and perks like a free area shuttle.

Kitchenettes, WiFi

The 188 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include MP3 docks, sofa beds, and LCD TVs with cable channels.

One King Accessible Bathtub Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Jan 31 - Feb 1

Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree Suites by Hilton Austin ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Austin

Everyone (8) Couples (1) Family (1)
3 out of 5
Little bit older. The suite balcony is really nice and worth it!

Posted by , from Austin on Dec 28, 2020

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5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Jim Reist, General Manager

Thank you for your review of the hotel!

4 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Jim Reist, General Manager

Thank you for your review of our hotel!

4 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Front Office Management

Thank you for your rating and please come back and see us soon!

3 out of 5
Late night check in Lady was just mean and Grumpy from the minute we walked up. Normally this place is just fine.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Jim Reist, General Manager

I am so sorry you had a poor experience at check in. I will make sure we address the issue with our staff. I do appreciate your patronage and I hope we have an opportunity to host you again soon.

5 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Jim Reist, General Manager

thank you for your review!

5 out of 5

Posted by on Mar 14, 2019

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Comment from Hotel Management

Apr 2, 2019 by Jim Reist, General Manager

My team and I appreciate your review! Thank you!

4 out of 5
We did not get any previous notification that we had to pay $35 for parking and the hotel staff where quite rude about it and said we could go park offsite however all offsite parking was filled up at that point due to it being a Friday afternoon. Our truck was parked in the driveway of the hotel not even a parking lot - for $35.

Posted by on May 14, 2018

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Comment from Hotel Management

May 17, 2018 by Jim Reist, GM

I am sorry that the Travelocity website does not mention that parking is valet only at our location. We do normally try to park all trucks on the top surface lot instead of the very tight parking that is underneath the hotel.

5 out of 5

double sweetness

Pros: everything!
Cons: nothing
Location: everything!
brothers birthday celebration in A town and double tree filled the void

Posted by , from san antonio tx on Aug 14, 2017

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4 out of 5

Beautiful hotel

Cons: This is a minor item, but a magnifying mirror in the bathroom would be a great extra.
Location: Location provided easy access to downtown area, many restaurants & to I-35.
This was a beautiful hotel, good location. Room was very attractive, clean and spacious. We made use of the shuttle to go to a restaurant near 6th Street.

Posted by on Mar 24, 2015

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About the DoubleTree Suites by Hilton Austin

Location 303 W 15th Street, Austin, TX 78701

Property Features

DoubleTree Suites by Hilton Austin offers its guests an outdoor pool, a children's pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree Suites by Hilton Austin. A free area shuttle within 2 miles is available. For a fee, parking is available. This 3-star Austin hotel is smoke free.

  • 188 guestrooms or units
  • 15 levels
  • Built in 1985
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (19.5 km / 12.1 mi)
  • Train station: Austin Station (2.8 km / 1.7 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree Suites by Hilton Austin offers 188 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate living rooms and are furnished with double sofa beds. 43-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

DoubleTree Suites by Hilton Austin has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 17 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 (rates may vary)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin DoubleTree Suites
  • DoubleTree Suites Austin
  • DoubleTree Suites Hilton Aparthotel
  • DoubleTree Suites Hilton Aparthotel Austin
  • DoubleTree Suites Hilton Austin
  • Doubletree Suites By Hilton - Austin Hotel Austin
  • DoubleTree Suites Hilton Austin Aparthotel
  • DoubleTree Suites Hilton Austin Hotel
  • DoubleTree Suites by Hilton Austin Hotel
  • DoubleTree Suites by Hilton Austin Austin
  • DoubleTree Suites by Hilton Austin Hotel Austin
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.