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"Maybe not the best part of town. Older hotel. Could use an update. " More

By a verified traveler on Sun 06 Dec 2020

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Hotel Description

Motel near Elisabet Ney Museum in Austin

In entertainment district

A stay at this North Loop motel places you within 3 miles (5 km) of Elisabet Ney Museum and 6 miles (10 km) of Darrell K. Royal - Texas Memorial Stadium. Frank Erwin Center and Texas State Capitol are also within 6 miles (10 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's an outdoor pool on site, and a 24-hour front desk and express check-in are also provided.

Free Internet, comfy beds

The 122 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and pillowtop beds. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80* Per night/room Oct 26 - Oct 27

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn by Wyndham Austin University Area ratings based on 28 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Austin University Area

Everyone (14) Couples (2) Family (12)
2 out of 5
It was okay, couldn’t even access the WiFi which sucked bc I wanted to play 2k

Posted by on Sep 21, 2021

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1 out of 5
This property is a pig-stye. DO NOT STAY HERE. Nothing about this place is clean. Manager wouldnt even pick up the chicken bones off the counter where the coffee was served. And the dont serve chicken there, or breakfast like they tell you when you check in. I asked for my money back, i got no sleep because i was to afraid to close my eyes there. I used my personal blanket to cover the bed so i could lay down. The pillowcases had blood splatters on them, and the comforter/blanket, was ripped up and stained. I dont think the room i had has ever been cleaned. Trash, cigarette butts everywhere. Please dont even consider this place, you will be so sorry. I have pictures, lots of them, but nowhere to post them.

Posted by on Sep 9, 2021

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1 out of 5
Horrible horrible horrible hotel and staff I would not recommend this hotel to my enemy.

Posted by on Aug 10, 2021

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1 out of 5
Worst La Quinta Inn ever. Dirty floor in room, wall coverings ripped of wall, bathtub dangerously high in setting, staff non responsive in getting new sheets. Questionable individuals in parking lot. Could not wait to leave

Posted by on Jul 26, 2021

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2 out of 5
No hot water. Pool closed by health dept. Yuck!!

Posted by on Jul 20, 2021

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3 out of 5

Posted by on Jun 28, 2021

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1 out of 5

Posted by on Apr 18, 2021

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1 out of 5
There are not enough words. Feces on the wall, urine & trash in breezeway, dirty lobby, and dumpsters overflowing in plain sight. I went to the first room, carpet and floors dirty and bathroom stained. Trash right out side the door. Got a new room, threshold with trash and overflowing trash can right at the door. Open the door and peak into bathroom. Feces smeared on the sink. Vile!

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 23, 2021 by j

We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you

3 out of 5
Maybe not the best part of town. Older hotel. Could use an update.

Posted by on Dec 6, 2020

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Comment from Hotel Management

Dec 16, 2020 by Jeny

We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you

4 out of 5
Did not like some the people randomly hanging outside in the parking lot,

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 5, 2020 by JENY

We are sorry that you were unhappy. We will work hard to solve the issues. I just took the property. Thanks to let us know

About the La Quinta Inn by Wyndham Austin University Area

Location 5812 I-35 North, Austin, TX 78751

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available. An outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly La Quinta Inn by Wyndham Austin University Area. Free self parking is available. Smoking is allowed in designated areas at this Austin motel.

  • 122 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Austin Station (9.2 km / 5.7 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

La Quinta Inn by Wyndham Austin University Area offers 122 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Austin Highland Mall
  • La Quinta Highland
  • La Quinta Inn Austin Highland Mall
  • La Quinta Inn Highland
  • Quinta Inn Austin University Area
  • Quinta Inn University Area
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  • Quinta University Area
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.