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La Quinta Inn by Wyndham Austin Capitol / Downtown

2.5-star property
300 E 11th St, Austin, TX 1-855-201-7819
2.9 out of 5
See all 14 travelocity Reviews

"Reasonably priced but pretty run-down. Carpet in rooms needs replacing. Exterior needs regular cleaning. " More

By a verified traveler on Sun 26 Jun 2022

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Hotel Description

Motel near Texas State Capitol in Austin

Heart of Austin

Within a 10-minute walk of this Downtown Austin motel, you'll find Texas State Capitol and Sixth Street. University of Texas at Austin and Paramount Theater are also within half a mile (1 km).

Business services

This motel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Express check-out, dry cleaning, and luggage storage are also on offer.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$92* Per night/room Aug 1 - Aug 2

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn by Wyndham Austin Capitol / Downtown ratings based on 14 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Austin Capitol / Downtown

Everyone (6) Couples (2) Family (5)
3 out of 5
Reasonably priced but pretty run-down. Carpet in rooms needs replacing. Exterior needs regular cleaning.

Posted by on Jun 26, 2022

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2 out of 5
The bed was comfortable and clean, but there were no soaps, shampoo, etc. in the bathroom and small number of towels. We had to go to the desk late after check in to get items to shower and ended up left alone by the clerk for a while while he went to find toiletries.

Posted by , from Waco on Jun 16, 2022

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1 out of 5

Posted by , from Pine Grove on Nov 7, 2021

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5 out of 5
Will use this property as often as I can when I visit Austin

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Susanne- GM

Thank you for taking the time to provide feedback about your stay. We were happy to see that we were able to meet your expectations and look forward to seeing you again should your travels bring you back this way.

2 out of 5

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 12, 2021 by Vanessa Melendez

Thank you for taking the time to share your review with us. We are sorry we failed you and we hope to better serve you in the future.

2 out of 5
I mean it was a good cheap place to stay. I just wish it was little better

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Vanessa Melendez

Your feedback is very important to us, and I am saddened to hear that our location and the property itself failed to meet your expectations. We do try our best to maintain the property but based on your feedback we can certainly make some improvements. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

2 out of 5
Hotel is VERY noisy. One elevator (of two) was out of service. Exterior of building and hallways need maintenance. Yes, the location is good, but I would not go back.

Posted by , from Saratoga,CA on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by MAH

Thank you for taking the time to tell us about your experience at LaQuinta Austin Capitol. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. LaQuinta Capitol is an older inn and I can't argue that it may appear a bit run down due to age. Despite the challenges we face operating an older hotel, we strive to maintain clean guestrooms with comfortable beds. And our staff strives for a warm, friendly and helpful guest experience. And, yes - there is a part on order for our elevator and I know it is very frustrating. We appreciate the time you took to share your concerns, and again, I am sincerely sorry that your stay was disappointing.

2 out of 5

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 11, 2020 by Vanessa M

Thanks so much for being our guest and taking the time to post your rating. Without comments to elaborate on your stay, I am curious to know what might have gone wrong and what we could have done better. Despite the obvious challenges of maintaining an older property, our guest's impression and experience are no less important to us and we are disappointed that you seemed to find nothing redeeming about your stay. Feel free to reach out to me directly at any time to discuss further as we are always striving to improve our guest experience. Your loyalty is very important to us and I hope to have an opportunity to speak with you.

2 out of 5
Old, dirty, needed repairs, no refrigerator - staff gave conflicting g information on parking. No military discount adjusted

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 6, 2019 by MAH

Thank you for taking the time to tell us about your experience at LaQuinta Austin Capitol. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. LaQuinta is an older inn and I can't argue that it may appear a bit run down due to age. We upgrade as possible and strive to maintain clean guest rooms with comfortable beds. I am saddened to hear that you were unhappy with your room. Most certainly this is not acceptable and will be addressed with our housekeeping staff to prevent future occurrences. We do offer refrigerators and microwaves in our upgraded rooms. I'm sorry you did not have an opportunity to change rooms. Our parking policy is clear and I can't emphasize enough how sorry I am that you received conflicting information. I will be looking into this to confirm that all staff are on the same page. Unless there is a price hold or a minimum length of stay in place during high capacity city events we are always able to provide military discounts on our room rates. The only other snag that would prevent this reduction by the front desk is if you booked your room through a 3rd party site. We cannot change rates once booked through outside sources. I can't say how you booked your room - but I hope this helps when planning trips in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future,

5 out of 5
Excellent location -two blocks from the capital building and the start of South Congress Street. Very clean well kept rooms Excellent staff - helped me through some rough spots Nice breakfast and breakfast area Exterior of the building looks a little rough

Posted by , from Branford CT on Sep 27, 2019

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About the La Quinta Inn by Wyndham Austin Capitol / Downtown

Location 300 E 11th St, Austin, TX 78701

Property Features

La Quinta Inn by Wyndham Austin Capitol / Downtown offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. The business-friendly La Quinta Inn by Wyndham Austin Capitol / Downtown also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee. This Austin motel is smoke free.

  • 152 guestrooms or units
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.6 km / 1.6 mi)
  • Metro station: Downtown Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

La Quinta Inn by Wyndham Austin Capitol / Downtown offers 152 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Austin Capitol
  • La Quinta Capitol
  • La Quinta Inn by Wyndham Austin Capitol / Downtown Motel
  • La Quinta Inn Capitol
  • Austin La Quinta
  • La Quinta Austin
  • La Quinta Inn Austin Capitol Hotel Austin
  • Quinta Austin Capitol
  • La Quinta Inn by Wyndham Austin Capitol / Downtown Austin
  • La Quinta Inn by Wyndham Austin Capitol / Downtown Motel Austin

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.