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The Driskill, in The Unbound Collection by Hyatt

4.5-star property
604 Brazos Street, Austin, TX 1-855-201-7819
4.3 out of 5
Excellent!
See all 13 travelocity Reviews

"The staff were very accommodating and wonderful. They were set on making our stay a wonderful experience. We thank all the staff for our beautiful sta ... " More

By a verified traveler on Wed 27 Oct 2021

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Hotel Description

4.5-star luxury hotel near Lady Bird Lake

City center retreat

Within a 15-minute walk of this Downtown Austin hotel, you'll find Lady Bird Lake and Texas State Capitol. South Congress Avenue and University of Texas at Austin are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 13 conference rooms, business center, and valet parking. Enjoy the steam room and perks like free WiFi.

Room, 1 Queen Bed (PETITE)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$199* Per night/room Jul 5 - Jul 6

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (1886)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Driskill, in The Unbound Collection by Hyatt ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Driskill, in The Unbound Collection by Hyatt

Everyone (9) Couples (3) Family (1)
5 out of 5
The staff were very accommodating and wonderful. They were set on making our stay a wonderful experience. We thank all the staff for our beautiful stay. We will be back and will certainly recommend this elegant hotel to others.

Posted by , from SAN JOSE on Oct 27, 2021

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Comment from Hotel Management

Oct 27, 2021 by The Driskill Hotel

Hello Stella, We are thrilled to hear such great feedback. We look forward to welcoming you back in the future.

5 out of 5
Great staff -- friendly, knowledgable, smart.

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 22, 2021 by The Driskill Hotel

Thank you so much for you review!

2 out of 5

Posted by on Sep 13, 2021

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5 out of 5

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 30, 2021 by Cyndi Triana, Assistant Rooms Manager

Thank you for taking the time to respond to our online survey. We are thrilled to see we were able to meet your expectations during your recent stay with us! We look forward to seeing you again real soon!

2 out of 5
I thought staying here would be a good experience. The facility itself is nice but not enough to make up for everything else. We notified the hotel we would be arriving after midnight for check-in. We checked in and were given room keys. Only the front desk checked in someone else into our room with a "similar name." We walked into a room at 1am with people in there. It took the staff over an hour to set everything straightened out. It was 2:30 am before we got into a room. The hotel did upgrade us and gave us a credit for the bar and grill. We used the credit but the grill staff was having issues keeping the orders straight and they ended up comping those tickets. We used the valet and they locked the keys in the car. It was another hour and half before they get them out. If it was just the room error when we 1st checked in that I would understand. But there were to many issues and I didn't enjoy myself.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Mar 2, 2021 by Driskill Hotel

Your response has already been addressed in person.

4 out of 5
It's a very beautiful and interesting property. Disappointing there is no pool and even though it's advertised massages are available i was unable to get one scheduled and found the concierge to be unhelpful in getting an appointment. The staff was accommodating with a room issue i had and were gracious enough to make sure I got the room back even after I checked out and went elsewhere. Would definitely stay here again, oh it's location is great at the end of 6th Street and we loved t HGH e speakeasy across the street.

Posted by , from Lubbock, Texas on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by The Driskill Team

Greetings and thank you for your review. We are so glad you enjoyed your stay with our convenient location and comfortable guestrooms. We apologize if there was an issue scheduling a massage and hope you can come back soon for another visit. Cheers!

4 out of 5
Gorgeous Hotel!! Didn’t realize until I got there that it’s reputed to be haunted, lol!! My only complaint is that for some reason they charged my card for over $300!! I’m anticipating that about half of that will fall off once it posts, (I did order room service and the valet is $50), but still... I booked and paid through Travelocity, obviously, so I’m not sure why I am seeing such a steep ‘incidentals’ charge. Guess time will tell, if it doesn’t end up being a pain to get back I will totally stay here again... just be sure and bring someone or something with you for emotional support if you spook easily. ;) Again, stunning hotel!!

Posted by on Nov 2, 2019

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5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by The Driskill Team

Thank you for your great rating!

5 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 8, 2019 by The Driskill Team

Thank you for your great rating!

5 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 1, 2019 by Stephanie

Thank you for the great rating!

About the The Driskill, in The Unbound Collection by Hyatt

Location 604 Brazos Street, Austin, TX 78701

Property Features

The Driskill, in The Unbound Collection by Hyatt offers its guests a steam room and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the luxury The Driskill, in The Unbound Collection by Hyatt. Parking is available for a fee. This 4.5-star Austin hotel is smoke free.

  • 189 guestrooms or units
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1886
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.3 km / 1.4 mi)
  • Metro station: Downtown Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Driskill, in The Unbound Collection by Hyatt offers 189 accommodations with iPod docking stations and minibars. Beds feature pillowtop mattresses. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 1:00 PM.

The Driskill, in The Unbound Collection by Hyatt has a restaurant on site.

1886 Café & Bakery - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.

The Driskill Bar - Onsite bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 24 for adults, USD 4 and USD 8 for children (approximately)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Driskill
  • Driskill Austin
  • Driskill Hotel
  • Driskill Hotel Austin
  • The Driskill Hotel Austin
  • Driskill Unbound Collection Hyatt Hotel Austin
  • Driskill Unbound Collection Hyatt Hotel
  • Driskill Unbound Collection Hyatt Austin
  • Driskill Unbound Collection Hyatt
  • The Driskill in The Unbound Collection by Hyatt
  • The Driskill, in The Unbound Collection by Hyatt Hotel
  • The Driskill, in The Unbound Collection by Hyatt Austin
  • The Driskill, in The Unbound Collection by Hyatt Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.