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Hotel Indigo Austin Downtown - University, an IHG Hotel

3.5-star property
810 Red River St, Austin, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 16 travelocity Reviews

"I love Hotel indigo property was so gorgeous and clean and we got a free breakfast every day and it was delicious everybody was so nice I don’t have a ... " More

By a verified traveler on Mon 09 May 2022

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Hotel Description

3.5-star hotel near University of Texas at Austin

Downtown Austin stay

Within a 15-minute walk of this Downtown Austin hotel, you'll find Sixth Street and University of Texas at Austin. Austin Convention Center and First Baptist Church are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, poolside bar, and laundry facilities.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$200* Per night/room Feb 12 - Feb 13

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, View (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Indigo Austin Downtown - University, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Austin Downtown - University, an IHG Hotel

Everyone (9) Couples (4) Family (3)
5 out of 5
Location and pool.

Posted by on Aug 3, 2022

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Comment from Hotel Management

Aug 3, 2022 by Cody

Dear Kevin, Thank you for choosing the Hotel Indigo and for taking the time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible and I'm so glad to hear this stay went so well. I hope you truly felt at home and will consider staying with us again next time you're in Austin! Yours in hospitality, Cody Arn Assistant General Manager Hotel Indigo & Holiday Inn Express Downtown Austin

3 out of 5

Posted by on Jul 25, 2022

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5 out of 5
I love Hotel indigo property was so gorgeous and clean and we got a free breakfast every day and it was delicious everybody was so nice I don’t have a thing to say that I didn’t like accept it was a lot of concerts on that block which was loud otherwise everything was wonderful

Posted by on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Luis Pina

Thank you so much for choosing to stay with us. We appreciate the kind comments and feedback, please come back and see us again soon.

5 out of 5
I love the security measures set in place. Garage is only accessible to valet so not just anyone can enter it and the elevator won't go any floor above the lobby unless you have a key card.

Posted by on Mar 3, 2022

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Comment from Hotel Management

Mar 31, 2022 by Alexi

Thank you so much for your feedback, we hope you decide to visit us soon.

5 out of 5
The restaurant was great and delicious food. The pool and bar area was perfect and overall I highly recommend this hotel to anyone that wants to stay in Downtown Austin !

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 22, 2021 by Luis Pina

Thank you for choosing to stay with us. Please come back and see us again soon.

3 out of 5

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 7, 2021 by Luis Pina

Dear Guest, Thank you so much for choosing to stay with us. Please come back and see us again soon.

5 out of 5

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 22, 2021 by Luis Pina

Hello, Thank you so much for choosing to stay with us. Please come back and see us again soon.

1 out of 5
Showed up and the hotel wasn’t even open. They sent us to the Holiday Inn next door and we were given a room there. Service and everything at Holiday Inn was great but I can’t speak for Hotel Indigo. Oh and also I paid extra for us to get breakfast at Hotel Indigo which I was not reimbursed for when we were switched to the Holiday Inn.

Posted by , from Austin, TX on Jun 11, 2020

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4 out of 5
Hotel is really convenient to 6 th street however if you want close parking, valet is a must. Otherwise if you walk 3 blocks you can spend $10 instead. Pool looks nice however it’s not heated as stated during the check in process. Room is nice but bed is noisy.

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Alexi

Thank you so much for your feedback.

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 4, 2020 by Alexi

Happy new year!

About the Hotel Indigo Austin Downtown - University, an IHG Hotel

Location 810 Red River St, Austin, TX 78701

Property Features

Hotel Indigo Austin Downtown - University, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hotel Indigo Austin Downtown - University, an IHG Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Austin hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.8 km / 1.7 mi)
  • Metro station: Downtown Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Austin Downtown - University, an IHG Hotel offers 134 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Hotel Indigo Austin Downtown - University, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 50 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Austin Downtown University
  • Hotel Indigo University
  • Indigo Austin Downtown University
  • Hotel Indigo Austin Downtown University
  • Hotel Indigo Austin Downtown - University, an IHG Hotel Hotel
  • Hotel Indigo Austin Downtown - University, an IHG Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.