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4.3 out of 5

"we booked 16 rooms, cancelled to 9, and got charged for 11, it was difficult booking on Travelocity " More

By a verified traveler on Fri 17 Aug 2018

Hotel Description

4-star eco-friendly hotel near Lady Bird Lake

Downtown Austin stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find South Congress Avenue and Lady Bird Lake. Austin Convention Center and Sixth Street are also within 2 miles (3 km).

Multiple dining options

This eco-friendly hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and unwind at the poolside bar and bar/lounge.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 448 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include iPod docks, room service, and premium bedding.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$199* Per night/room Nov 10 - Nov 11

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Patio, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Double Beds with River View Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Austin ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Austin

Everyone (12) Family (5)
5 out of 5
Great location. I liked the feel of the area. I don’t like that I had to put in 50 characters to move to the next step.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 10, 2019 by Hyatt

Thank you for taking the time to leave us a review. We hope to see you again during your next visit to Austin!

5 out of 5
Location is amazing! I love that they are right in the river, right on the jogging trail, right in front of the paddle board rentals and right next to the Congress Ave bridge! This hotel is in the middle of everything! Scooters abound to take you one mile or less to all the best restaurants and activities, including Barton Springs natural pool.

Posted by , from Dallas on Jun 18, 2019

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Comment from Hotel Management

Jun 24, 2019 by Hyatt

Thank you for staying at Hyatt Regency Austin. It's wonderful to hear you enjoyed your time at our hotel. We hope to see you again during your next trip to Austin!

5 out of 5
The central location of the Hyatt was extremely convenient. Located right on the bike path and and easy short walk into the downtown dining and entertainment district. We walked everywhere at all hours of the day and Into the late evening and never felt at risk.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 22, 2019 by Hyatt

Thank you for staying at Hyatt Regency Austin! We hope to see you again during your next trip to Austin.

4 out of 5
Good location. Staff was excellent. Room was comfy. TV was huge. The only complaint would be that the room had one tiny, tiny dresser for clothes.

Posted by , from NYC on Sep 12, 2018

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Comment from Hotel Management

Sep 13, 2018 by Hyatt

Thank you for your honest feedback. We hope to see you again soon. Have a great day!

4 out of 5
we booked 16 rooms, cancelled to 9, and got charged for 11, it was difficult booking on Travelocity

Posted by , from Tallahassee on Aug 17, 2018

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Comment from Hotel Management

Sep 5, 2018 by Hyatt

We're sorry to hear about your difficulties booking with Travelocity. We hope to see you again during your next trip to Austin!

4 out of 5
A fairly large hotel with a 10-15min walk across the river to downtown. A good amount of amenities; pool, gym, restaurant, bar, patio. Even though the pool is a plus, it can get crowded especially during hotter days. When we asked for anything extra for the room or for towels by the pool, it took a while for the staff to provide. Overall great hotel option!

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jun 27, 2018 by Chanelle

We appreciate your feedback! Thank you for choosing to stay with us at Hyatt Regency Austin.

3 out of 5
Beds were hard, pillows were very hard, carpet had a wet spot right next to the night stand, noise level was horrible got no sleep due to that, over priced very overpriced especially having to pay $26 for parking after paying so much for a room. Would not recommend

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jun 27, 2018 by Chanelle

I would like to sincerely apologize that your stay with us was less than perfect. We appreciate your honest feedback!

5 out of 5

Beautiful Hotel Beautiful View Great Location

Pros: Elevator, Starbucks, Room, Deco, Location, Friendliness of Staff
Cons: No
Location: What fun!!!!!
Great time in Austin and what a beautiful Room with a wonderful view.

Posted by on Mar 7, 2018

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Comment from Hotel Management

Mar 12, 2018 by Chanelle

We're glad that you enjoyed your stay at Hyatt Regency Austin! We hope to see you again soon.

5 out of 5
Really like this hotel but I don’t like the inside hallways. Somebody could fall over the railing. This is a safety issue

Posted by , from newport coast ca on Dec 29, 2017

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Comment from Hotel Management

Jan 5, 2018 by Chanelle

Thank you for taking the time to tell us about your experience at Hyatt Regency Austin! We hope to see you again during your next visit to Austin.

5 out of 5

ACL survival kit a hit!

Pros: Service, cleanliness and exceptional food
Cons: Was very cold on first floor lounge due to renovations
Location: Easy walk to the festival
This hotel welcomed guests prepared for the music festivities. They accommodated by keeping their kitchen open late with a special menu for festival goers. The food was exceptional and the staff welcoming. Nice touch with an ACL survival kit in the room.

Posted by on Oct 5, 2016

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Property Features

Hyatt Regency Austin offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 45000 square feet (4181 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Hyatt Regency Austin. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Austin hotel.

  • 448 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (14 km / 8.7 mi)
  • Train station: Austin Station (2.4 km / 1.5 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency Austin offers 448 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Southwest Bistro (SWB) - This restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Starbucks - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Jet skiing nearby
  • Boat tours nearby
  • Kayaking nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay, plus a one-time cleaning fee of USD 100

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.50 per person (approximately)
  • Self parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Hyatt
  • Austin Hyatt Regency
  • Austin Regency
  • Austin Regency Hyatt
  • Hyatt Austin
  • Hyatt Austin Regency
  • Hyatt Regency Austin
  • Hyatt Regency Hotel Austin
  • Regency Austin
  • Regency Hyatt Austin
  • Hyatt Regency Austin Hotel Austin
  • Hyatt Regency Austin Hotel
  • Hyatt Regency Austin Hotel
  • Hyatt Regency Austin Austin
  • Hyatt Regency Austin Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing https://www.travelocity.com/Austin-Hotels-Hyatt-Regency-Austin.h21746-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.