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4.6 out of 5

"The outdoor heated pool and hot tub were ideal for our daughter's birthday party. Beautiful hotel. We really enjoyed our stay. " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

4-star hotel near Austin Convention Center, connected to the convention center

City center retreat

With a stay at this Downtown Austin hotel, you'll be close to Austin Convention Center and Sixth Street. Also nearby are Paramount Theater and Moody Theater.

Dining options, 2 bars/lounges

This smoke-free hotel includes 5 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center and WiFi in public areas. Make the most of the a rooftop terrace and spa tub, and relax with drinks at one of the 2 bars/lounges.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 1048 guestrooms offer thoughtful touches like espresso makers and bathrobes. Other amenities include 24-hour room service, WiFi, and wired Internet.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont Austin ratings based on 29 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Austin

Everyone (19) Couples (3) Family (4)
2 out of 5
Check in was a nightmare, long lines and not enough staff to expedite the process.

Posted by , from Houston, TX on Oct 12, 2020

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Comment from Hotel Management

Oct 19, 2020 by Eglantine Plumerand - Guest Experience Director

Good morning Marcus M, We strive to maintain the highest level of excellence, and your feedback is appreciated. We would be grateful to receive further details on your stay with us and remain at your disposal. We hope to be presented with an opportunity to better serve you on the next trip to Austin. Sincerely, Eglantine Plumerand Guest Experience Director

5 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by Alessandra Armas

Good morning, Thank you for the perfect rating on your recent stay at Fairmont Austin! We look forward to welcoming you back soon! Best, Alessandra Armas Guest Experience Manager

5 out of 5
The outdoor heated pool and hot tub were ideal for our daughter's birthday party. Beautiful hotel. We really enjoyed our stay.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Mar 24, 2020 by Eglantine Plumerand - Guest Experience Director

Good Afternoon Andrea, First of all we would like to thank you for choosing Fairmont Gold for your stay in Austin. We are thrilled to read your statement "We really enjoyed our stay". It is so rewarding to know that you had such a pleasant moment with us. We look forward to the pleasure of welcoming you back soon to the Fairmont Austin. Kindest Regards, Eglantine Plumerand Guest Experience Director

5 out of 5
All good. Zach was wonderful at check in and the valet guy running the show was great.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 12, 2019 by Alessandra Armas

Good afternoon, Thank you for your feedback on your recent stay. We are pleased to read you enjoyed your stay with us. Thank you for acknowledging our wonderful colleagues Zack and the valet team! We look forward to welcoming you back soon! Sincerely, Alessandra Armas Guest Experience Manager

5 out of 5
The hotel staff was very friendly and accomodating. The only thing i didnt like was that it costs so much for parking, $32/day. Luckily we only had a rental for 1 night.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 8, 2019 by Alessandra Armas

Good afternoon, Thank you for your feedback on your recent stay at Fairmont Austin! We are pleased to read that the staff was helpful! We look forward to welcoming you back soon! Sincerely, Alessandra Armas Guest Experience Manager

5 out of 5
Beautiful hotel, central to a lot of fun things--6th Street, Rainey Street, etc.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 12, 2019 by Alessandra Armas

Good afternoon, Thank you for your feedback regarding your recent stay at Fairmont Austin. We are pleased that you enjoyed your stay with us in the heart of Austin! We look forward to welcoming you back soon! Sincerely, Alessandra Armas Guest Experience Manager Sincerely, Alessandra Armas Guest Experience Manager

5 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Mary Stewart

Thank you for sharing your positive experience! We look forward to welcoming you back to Fairmont Austin. Warm regards, Mary Stewart Director, Guest Experience

5 out of 5
Best hotel I’ve ever stayed in! Fantastic service and extremely kind and clean!

Posted by on Jun 21, 2019

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5 out of 5

Posted by on Jun 17, 2019

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3 out of 5
Great location and really nice outdoor pool area! Restaurant options within walking distance.

Posted by , from McKinney on May 13, 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Fairmont Austin, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 140000 square feet (13006 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Fairmont Austin. Parking is available for a fee. This 4-star Austin hotel is smoke free.

  • 1048 guestrooms or units
  • 37 levels
  • 5 dining venues
  • 2 bars or lounges
  • 140000 sq ft of conference space
  • 13006 sq m of conference space
  • Built in 2017
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (12.6 km / 7.8 mi)
  • Train station: Austin Station (2.3 km / 1.4 mi)
  • Metro station: Downtown Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fairmont Austin offers 1048 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Premium digital television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Garrison - This restaurant specializes in American cuisine and serves dinner only.

Revue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fulton Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Good Things Grab & Go - This coffee shop serves light fare only. Open daily.

Rules & Regs Pool and Bar - Overlooking the pool, this rooftop bar serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 (rates may vary)
  • Self parking fee: USD 38.97 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Austin Hotel
  • Fairmont Austin Hotel
  • Fairmont Austin Austin
  • Fairmont Austin Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.