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Courtyard by Marriott Austin Downtown/Convention Center

3-star property
300 East 4th Street, Austin, TX 1-855-201-7819

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3.9 out of 5
Good!
See all 18 Travelocity Reviews

"Nice and clean. The check in was hassle free. All attendants were helpful and courteous. " More

By a verified traveler on Wed 01 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel near Sixth Street

Downtown Austin stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find Sixth Street and Austin Convention Center. Lady Bird Lake and Paramount Theater are also within half a mile (1 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and laundry facilities and wedding services are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 270 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, hair dryers, and ironing boards are also available.

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Jul 8 - Jul 9

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed (with sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Austin Downtown/Convention Center ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Austin Downtown/Convention Center

Everyone (2) Couples (1) Family (1)
2 out of 5
Just to be fair I did travel during the COVID pandemic, so a lot of their amenities were closed such as Starbucks, pool, etc. And I totally understand. However, the room we were first put in was not very clean, I can deal with it, but found out we had no hot water.....so we had to pack up our stuff and move to another room, also not very clean (Pee stains on the floor) :( I traveled for work and needed internet. The internet in the new room was almost non- existent, I called the receptionist to see if they could help because I did pay for the boosted internet in the original room. They told me they couldn't help, but I can go back to the other room where the internet was working better. Wait, what!? I was like ummmmm no. Needless to say we didn't stay for the duration of the three days, we left the next day.

Posted by , from Dallas on Jun 22, 2020

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5 out of 5
Nice and clean. The check in was hassle free. All attendants were helpful and courteous.

Posted by on Jan 1, 2020

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4 out of 5
Great location. Fitness area is closed for renovations.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 28, 2019 by Elsa Martinez

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Austin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard by Marriott Austin Downtown/Convention Center and we hope you choose to create more memories with us whenever your travels bring you back to Austin. Sincerely, Elsa Martinez Sales Coordinator Courtyard | Residence Inn Austin Downtown

2 out of 5

No one cleaned or changed over my room.

Pros: Nice location.
Cons: See the narrative above. Given the circumstance, not sure what can be "actually" improved. How will you, Travelocity, address the issue?
Location: It's Austin. There's music on every corner.
Nice hotel, nice location in Downtown Austin. The issue arose when, after coming home for the day (6:00 pm), I came into an unmade room. I reported this (in person) to the front desk and was told that housekeeping would attend to the matter promptly. I was in the room for about 20 minutes (no housekeeping came in that time) and left for the evening, returning at 10:30 pm. When I returned, the room was still not made and had dirty towels on bathroom floor. I again reported the matter and got a shrug of the shoulders. I asked for some compensation ($$ or symbolic) and was told that since I booked through Travelocity, nothing they could offer. So, there it is. NO leverage for the consumer using Travelocity. I'd love a response to this assertion. Any big time manager reading this want to send me an email? You have the email address. Grant Cos

Posted by , from Rochester, NY on Apr 11, 2016

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4 out of 5

Central Location

Great location, 2 blocks from 6th street and lots of restaurants within walking distance. The variety of restaurants so close is impressive. Hotel staff very friendly, rooms small and average. Best air conditioning ever found in a hotel!

Posted by , from Minnesota on Sep 29, 2015

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3 out of 5

Great Location

Pros: Close restaurants, Free Internet
Good location near Convention Center amenities. Good rooms and service.

Posted by , from Spring, TX on May 22, 2012

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4 out of 5

Great location, great price

Pros: Close restaurants, Free Internet, Quiet
Cons: expensive parking
This downtown hotel is connected with the Residence Inn, so has a great rooftop bar, a decent fitness center, a Starbucks in the lobby, a great walking location to the 6th Street restaurant/bar district and the downtown river walking trail. They began a remodel on the Courtyard lobby just last week, so it might be a little noisy there for the next several weeks. Other than that, my only complaint was that the valet overnight parking rate seemed excessive ($27/night). We enjoyed our stay and would definitely stay there again.

Posted by , from Atlanta on Apr 11, 2012

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4 out of 5

Good headquarters for exploring sixth street.

Pros: Close restaurants, Free Internet
Cons: Noisy
Nice place. Kinds pricey, but cheaper than most nearby motels. Only gripe is thin walls - could hear people in next room and hallway. All in all, a very nice place.

Posted by , from New Braunfels, TX, USA on Apr 4, 2012

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4 out of 5

This hotel was very clean

Pros: Free Internet, Quiet
Cons: no breakfast, no refrigerator, no sport court
Nice hotel, was clean but nothing special. Guess your paying for the fact that you're right downtown. Thought we were supposed to have a refrigerator in room and didn't.

Posted by , from Kansas City, MO, USA on Mar 28, 2012

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4 out of 5

Nice hotel downtown

Pros: Quiet
We only stayed one night and it was very nice. After coming back for a walk on a cold night, we found hot cider and cookies in the lobby which were very nice. The staff was friendly and helpful. Close to 6th street and the convention center.

Posted by , from Dallas, TX, USA on Dec 29, 2011

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About the Courtyard by Marriott Austin Downtown/Convention Center

Location 300 East 4th Street, Austin, TX 78701

Property Features

Courtyard by Marriott Austin Downtown/Convention Center offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 6,600 square feet (1 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Austin Downtown/Convention Center. For a fee, parking is available. A complete renovation of Courtyard by Marriott Austin Downtown/Convention Center was completed in September 2018. This 3-star Austin hotel is smoke free.

  • 270 guestrooms or units
  • 11 levels
  • 6,600 sq ft of conference space
  • 1 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (17.9 km / 11.1 mi)
  • Train station: Austin Station (2.2 km / 1.4 mi)
  • Metro station: Downtown Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Austin Downtown/Convention Center offers 270 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Champions Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Starbucks - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 16 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Austin Downtown/Convention Center Hotel
  • Courtyard Downtown/Convention Hotel Austin Center
  • Courtyard Marriott Austin Downtown/Convention Center
  • Courtyard by Marriott Austin Downtown/Convention Center Hotel
  • Courtyard by Marriott Austin Downtown/Convention Center Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.