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Courtyard by Marriott Austin Downtown/Convention Center

3-star property
300 East 4th Street, Austin, TX 1-855-201-7819
3.8 out of 5
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See all 13 travelocity Reviews

"After reading some of the recent reviews, I considered canceling the booking and finding another hotel. I’m sure glad that I didn't. We had an amazing ... " More

By a verified traveler on Sat 16 Apr 2022

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Hotel Description

3-star hotel near Sixth Street

Downtown Austin stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find Sixth Street and Austin Convention Center. Also, Rainey Street is within half a mile (1 km) and South Congress Avenue is within 2 miles (3 km).

Renovated in 2018

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$159* Per night/room Aug 18 - Aug 19

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Austin Downtown/Convention Center ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Austin Downtown/Convention Center

Everyone (3) Couples (5) Family (5)
5 out of 5
After reading some of the recent reviews, I considered canceling the booking and finding another hotel. I’m sure glad that I didn't. We had an amazing stay at the Courtyard. The staff was very accommodating and friendly. For the first time since Covid, we stayed somewhere that had daily housekeeping! Overall, a great location and great place to stay. Highly recommend.

Posted by , from Whitehouse on Apr 16, 2022

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Comment from Hotel Management

Apr 16, 2022 by Simone P.

Thank you, Gary! We are so happy to hear that you had a great stay with us. We hope to see you again!

4 out of 5

Posted by on Mar 14, 2022

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5 out of 5
The building was awesome , your valet parking was awesome ,, & the guy in the front desk , I can’t remember his name , but he was very very helpful… coming back for sure,, & telling all my friends

Posted by , from VICTORIA on Feb 7, 2022

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Comment from Hotel Management

Feb 20, 2022 by Brad

Great to hear! Thanks!!

5 out of 5
Love it, good location, friendly and professional staff, fast check-in, loved the rooms

Posted by , from Houston on Dec 27, 2021

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Comment from Hotel Management

Feb 20, 2022 by Brad

We appreciate the kind feedback!!

2 out of 5
Love the area it was so close to Six Street but our room was freezing had temperature on 82 and it still wasnt warming up our room and our bathroom sink was stopped up,,water drained slow

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 16, 2021 by Thank you for your feedback

Dear Brandon, Thank you for taking the time to provide your valuable feedback regarding your stay. We at The Courtyard Austin Downtown deeply apologize for the issues you encountered. The HVAC and sink issues are not a common occurrences and will be improved immediately with the appropriate departments. We do hope to welcome you back and prove our dedication to provide impeccable service and a memorable experience. Sincerely, Adam W

5 out of 5

Posted by on Oct 29, 2021

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3 out of 5

Posted by on Sep 8, 2021

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5 out of 5
Friendly staff

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 4, 2021 by Hank

5 out of 5! We’re happy you enjoyed your visit.

2 out of 5
Location to Antone's and 6th Street was good, but staff wasn't friendly, restaurants were closed, the pool was cloudy and overnight valet parking price is absurd

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Hank

We're sorry we missed an opportunity to enrich your visit. We will pass along your comments to our property teams.

2 out of 5
Huge water puddle as soon as we entered our room and all along the wall. Possibly from the little refrigerator that was in the room. We had to step all in it so we could go to the restroom to get towels. Complained to staff and manager and nothing was done. We had to clean the water up ourselves.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 1, 2021 by Hank

I am truly sorry for the issues you experienced that you detailed in your review. Nothing disappoints us more than reading a review such as yours. We wish nothing more than for all of our guests to have the best experience possible while staying with us and hearing anything less is disheartening. Learning that we have fallen short of your expectations is something we never wish to hear from a guest and we do apologize. We can only hope that one day you will return and allow us the opportunity to serve you once again so that you may see firsthand that our guests and their experience with us are truly our greatest concern. Thank you for your feedback

About the Courtyard by Marriott Austin Downtown/Convention Center

Location 300 East 4th Street, Austin, TX 78701

Renovations + Closures

The property will be renovating from June 20 2022 to January 1 2023 (completion date subject to change). The following areas are affected:

  • Dining venue

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Courtyard by Marriott Austin Downtown/Convention Center offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. A 24-hour business center and coworking spaces are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Austin Downtown/Convention Center. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. A complete renovation of Courtyard by Marriott Austin Downtown/Convention Center was completed in September 2018. This 3-star Austin hotel is smoke free.

  • 270 guestrooms or units
  • 11 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.2 km / 1.4 mi)
  • Metro station: Downtown Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Austin Downtown/Convention Center offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Starbucks Coffee - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Pets cannot be left unattended
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 per person (approximately)
  • Covered valet parking fee: USD 52 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Austin Downtown/Convention Center Hotel
  • Courtyard Downtown/Convention Hotel Austin Center
  • Courtyard Marriott Austin Downtown/Convention Center
  • Courtyard by Marriott Austin Downtown/Convention Center Hotel
  • Courtyard by Marriott Austin Downtown/Convention Center Austin

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.