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4.1 out of 5

"Nice place to stay on the river. Disappointing that there is no internet connection unless you pay a fortune. " More

By a verified traveler on Fri 03 Jan 2020

Hotel Description

4-star romantic hotel near River Walk

Central San Antonio getaway

You'll be steps from River Walk and within a 10-minute walk of Henry B. Gonzalez Convention Center with a stay at this Downtown San Antonio hotel. Alamo and Market Square are also within half a mile (1 km).

Renovated in 2019

An outdoor pool is featured at this hotel, along with a terrace and WiFi in public areas. Traveling for business? Take advantage of the business center, express check-out, and conference space. Staff at the 24-hour front desk can provide around-the-clock assistance.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 474 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, refrigerators, and down comforters.

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129* Per night/room Aug 13 - Aug 14

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Newly Renovated, No View, Double Bed Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Riverwalk, San Antonio ratings based on 26 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Riverwalk, San Antonio

Everyone (17) Couples (3) Family (5)
1 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 27, 2020 by Westin Riverwalk

Thank you for staying with us. We would love to hear about your stay so we may be able to provide the best customer service possible. Hope to hear from you soon.

5 out of 5
Nice place to stay on the river. Disappointing that there is no internet connection unless you pay a fortune.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 7, 2020 by Alejandro

Thank you for your feedback.

5 out of 5
We really enjoyed staying at the Westin Riverwalk. It was close to everything yet far enough for peacefulness on the Riverwalk. The heated pool at Christmas time with the weather over 70 degrees was an added bonus for our son! We can’t wait to stay here again!

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 2, 2020 by Alejandro

Thank you for taking the time to share your kind words, we hope to see you again soon.

5 out of 5
Conveniently located to the riverwalk and all attractions

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 15, 2019 by Alejandro

Thank you for sharing your 5 star experience! We hope to see you in future travels!

3 out of 5
I paid for a king bed. They originally wanted to give me a double but I complained so they gave me a queen.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 12, 2019 by Alejandro

We are terribly sorry your stay was less than satisfactory, we hope to better serve you.

4 out of 5
Sophisticated and uptempo feel vibe. Rooms quite nice.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Alejandro

We appreciate your feedback!

4 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Alejandro

Thank you for staying with us and hope to see you with us again soon!

5 out of 5
Extremely friendly and helpful staff. Great area in town

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 30, 2019 by Alejandro

Thank you for taking the time to write your 5 - star review with us. We thank you for sharing your experience. We look forward to seeing you again!

5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Brie Morris Perez

Thank you for staying with us and sharing your 5 - Star experience.

4 out of 5
We chose this hotel, based on location and pet friendliness. The staff was wonderful at the hotel, the restaurant staff did not welcome pets in the outside areas. However while strolling along the riverwalk we notice customers eating with pets in the very same patio and day that we were turned away. We approached the waiters /hostesses and the policy is unclear. Our dog is a well behaved 8 lb dog who was adored and very much welcomed in the hotel.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 23, 2019 by Brie M.

Thank you so much for the feedback. I will make sure to share this with our management team. We thank you again for choosing The Westin. Be Well'

About the The Westin Riverwalk, San Antonio

Location 420 W Market St, San Antonio, TX 78205

Property Features

WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 26000 square feet (2415 square meters) and includes conference space. An outdoor pool, a terrace, and express check-out are also featured at the business-friendly The Westin Riverwalk, San Antonio. A complete renovation of The Westin Riverwalk, San Antonio was completed in February 2019. This 4-star San Antonio hotel is smoke free.

  • 474 guestrooms or units
  • 14 levels
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: San Antonio Intl. Airport (SAT) (14.9 km / 9.2 mi)
  • Train station: San Antonio Station (2.7 km / 1.7 mi)

Room Amenities

The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature bathrobes and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides wired and wireless Internet access for a surcharge.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Bathrobes
  • Designer toiletries
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 16 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 16.25 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Antonio Riverwalk Westin
  • Westin Hotel San Antonio Riverwalk
  • Westin Riverwalk San Antonio
  • Westin San Antonio Riverwalk
  • Westin Riverwalk San Antonio Hotel
  • Westin Riverwalk Hotel
  • Westin Riverwalk
  • Westin Hotel San Antonio
  • The Westin Riverwalk Hotel San Antonio
  • San Antonio Westin
  • Westin San Antonio
  • The Westin Riverwalk, Antonio
  • The Westin Riverwalk, San Antonio Hotel
  • The Westin Riverwalk, San Antonio San Antonio
  • The Westin Riverwalk, San Antonio Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.