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 San Antonio •1 Room
 San Antonio • 1 Room
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The Westin Riverwalk, San Antonio

4-star property
420 W Market St, San Antonio, TX 1-855-201-7819
3.9 out of 5
Good!
See all 19 travelocity Reviews

"The room was extremely hot " More

By a verified traveler on Mon 19 Sep 2022

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Hotel Description

4-star aparthotel near River Walk

Central San Antonio getaway

Within a 10-minute walk of this Downtown San Antonio aparthotel, you'll find River Walk and Henry B. González Convention Center. Alamo and Market Square are also within half a mile (1 km).

Renovated in 2019

This aparthotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, express check-out, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 474 apartments also offer WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, refrigerators, and down comforters.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$209* Per night/room Jan 2 - Jan 3

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Terrace, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Riverwalk, San Antonio ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Riverwalk, San Antonio

Everyone (7) Couples (6) Family (5)
3 out of 5
The room was extremely hot

Posted by on Sep 19, 2022

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Comment from Hotel Management

Oct 7, 2022 by Hotel Management

Thank you for sharing your experience from your recent stay, Erica. Please accept my sincere apologies for the AC in your room not working properly. I can understand how frustrating that must have been for you. We have shared your valued feedback with our Engineering team for their review and follow-up.

4 out of 5
Loved the room with a balcony overlooking the river walk. Excellent elevator service to lobby. Breakfast buffet was good and convenient. Most of our dinners were eaten elsewhere. Paid extra for the convenience of valet parking which was fine - until it wasn't! Called for the car 0730 on Sunday and was told I couldn't have it until 0930 - road was closed for marathon runners to do their thing. Westin knew about it but they didn't tell me. Folks that had to catch a flight were irate - we just went to plan B.

Posted by , from Uncasville on Dec 8, 2021

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Comment from Hotel Management

Dec 9, 2021 by Hotel Team

Hi Albert, we greatly value your feedback. It is always of utmost importance to us to ensure that our guests leave the hotel satisfied at all times. It would be an honor to welcome you back again in the future.

4 out of 5
Closenees to riverwalk

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 13, 2021 by Hotel Management

We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!

4 out of 5

Posted by on Jan 1, 2021

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1 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 27, 2020 by Westin Riverwalk

Thank you for staying with us. We would love to hear about your stay so we may be able to provide the best customer service possible. Hope to hear from you soon.

5 out of 5
Nice place to stay on the river. Disappointing that there is no internet connection unless you pay a fortune.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 7, 2020 by Alejandro

Thank you for your feedback.

5 out of 5
We really enjoyed staying at the Westin Riverwalk. It was close to everything yet far enough for peacefulness on the Riverwalk. The heated pool at Christmas time with the weather over 70 degrees was an added bonus for our son! We can’t wait to stay here again!

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 2, 2020 by Alejandro

Thank you for taking the time to share your kind words, we hope to see you again soon.

5 out of 5
Conveniently located to the riverwalk and all attractions

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 15, 2019 by Alejandro

Thank you for sharing your 5 star experience! We hope to see you in future travels!

3 out of 5
I paid for a king bed. They originally wanted to give me a double but I complained so they gave me a queen.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 12, 2019 by Alejandro

We are terribly sorry your stay was less than satisfactory, we hope to better serve you.

4 out of 5
Sophisticated and uptempo feel vibe. Rooms quite nice.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Alejandro

We appreciate your feedback!

About the The Westin Riverwalk, San Antonio

Location 420 W Market St, San Antonio, TX 78205

Renovations + Closures

The property will be renovating from August 20 2022 to January 8 2023 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Bar/lounge
  • Business center
  • Hallway

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

The Westin Riverwalk, San Antonio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. Event space at this aparthotel measures 26000 square feet (2415 square meters) and includes conference space. The business-friendly The Westin Riverwalk, San Antonio also features a terrace, concierge services, and express check-out. For a fee, parking is available. A complete renovation of The Westin Riverwalk, San Antonio was completed in February 2019. This 4-star San Antonio aparthotel is smoke free.

  • 474 guestrooms or units
  • 14 levels
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This San Antonio aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Zocca - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 16 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 16.25 per night (rates may vary)
  • Covered valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Antonio Riverwalk Westin
  • Westin Hotel San Antonio Riverwalk
  • Westin Riverwalk San Antonio
  • Westin San Antonio Riverwalk
  • Westin Riverwalk San Antonio Hotel
  • Westin Riverwalk Hotel
  • Westin Riverwalk
  • Westin Hotel San Antonio
  • The Westin Riverwalk Hotel San Antonio
  • San Antonio Westin
  • Westin San Antonio
  • The Westin Riverwalk, Antonio
  • The Westin Riverwalk San Antonio
  • The Westin Riverwalk, San Antonio Aparthotel
  • The Westin Riverwalk, San Antonio San Antonio
  • The Westin Riverwalk, San Antonio Aparthotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.