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4.0 out of 5

"The hotel was in a great location and the staff was awesome. We really enjoyed it! " More

By a verified traveler on Fri 29 Dec 2017

Hotel Description

4-star romantic hotel near Discovery Green

Downtown Houston stay

Within a 15-minute walk of this Downtown Houston hotel, you'll find Discovery Green and Downtown Aquarium. House of Blues Houston and Revention Music Center are also within half a mile (1 km).

Dining options, 2 bars/lounges

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 955 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, room service, and premium bedding.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$125 per night

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Houston ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Houston

Everyone (8) Business (2)
5 out of 5

Posted by on Apr 8, 2019

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2 out of 5
Right downtown. Easy in and out. Hotel was clean and nice. My a/c was not working when i got to my room at 2 am. I told them when i was checking out and no compensation was made. When i asked for my truck my truck at valet, i was told they would walk me to my truck and i could take it from there. At 40 dollar valet, i didnt think i would walk 5 blocks to get truck.

Posted by on Feb 24, 2019

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5 out of 5
Hotel was great but the staff can be a little unwelcoming in

Posted by on Oct 14, 2018

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5 out of 5
I was so please how the Hyatt took good care of me considering it was my first time booking with the Hyatt. Once I informed them the room I was assigned was not up to par. They immediately took action and moved me to another room. They also took inconsideration to comp me for the inconvenience of having to move rooms. As a customer, I take great value on how I’m treated and I was very please how well they take good care of their customers. Sincerely, Leticia Barnett

Posted by on Sep 17, 2018

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3 out of 5

Disappointed

The a/c in the room took forever to cool, was extremely hot. Actually took until the next morning after coming back from breakfast for me to notice it cooling. The bed was horrible, squeaked and there was no fitted sheet, just a blanket with a flat sheet as the bottom. It kept coming off. Annoying!! Gentleman at the front desk that checked me in and out wasn’t the most personable. But the worst was the valet. Upon checkout the lady at the valet window told me my tag was lost and my car had just been sitting in the drive. Was going to charge me $40 but said it was $25 (only stayed 1 night). I went out and spotted my car at the back of the line, asked a man if my car had been sitting there all night unattended, unlocked with the keys in it. The guy was trying to come up with something swearing it hadn’t been. But final straw was after leaving and my satellite radio came on with a Spanish station playing. So those employees were messing with MY radio and who knows what else! I do not appreciate that at all!! Doubt I’ll stay there again.

Posted by , from Texas on Jul 30, 2018

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5 out of 5
The hotel was in a great location and the staff was awesome. We really enjoyed it!

Posted by on Dec 29, 2017

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5 out of 5
I loved this hotel. Staff was very nice and the rooms were very clean. I would be staying here again in the future.

Posted by , from d on Jun 1, 2016

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4 out of 5

Very good hotel in heart of downtown Houston

Pros: Location, updated all around, clean
Cons: I'm a fan of the best mattresses possible. This one was pretty good but still a little room for improvement.
Location: Great for meetings in this part of downtown Houston.
Great stay. Requested quiet room so they provided one set back from the atrium. Very quiet. Would recommend...very good hotel for the price when traveling on business.

Posted by on Jan 29, 2016

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3 out of 5

Nice Hotel, Rude Staff

Pros: The rooms were nice and so was the view.
Cons: The pool was not clean, the staff were extremely rude.
Location: Downtown Houston, plenty of amazing food, downtown Aquarium, House of Blues, Lucky Strike.
I'm fairly certain I was racially profiled. They gave me a very hard time upon check-in. My guess is because I'm young, black, and was wearing gym shorts. The manager even implied that I was going to ruin the hotel room. I felt belittled and my feelings were extremely hurt. Next time, I'll stay at the Hilton Americas instead.

Posted by , from Houston, TX on Jul 21, 2015

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4 out of 5
Clean and good service. Good buffet breakfast and central location

Posted by on Jun 19, 2015

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Comment from Hotel Management

Aug 5, 2015 by Michael

Thanks for choosing the Hyatt Regency Houston for your overnight stay. I am glad you enjoyed the service and the location. Please come back and see us again soon.

About the Hyatt Regency Houston

Location 1200 Louisiana St, Houston, TX 77002

Property Features

Hyatt Regency Houston offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 71300 square feet (6624 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Houston. A free area shuttle within 3 mi is available. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 955 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 2 bars or lounges
  • 71300 sq ft of conference space
  • 6624 sq m of conference space
  • Built in 1972
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (16.4 km / 10.2 mi)
  • Train station: Houston Station (1.6 km / 1 mi)
  • Metro station: Main Street Square Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Houston offers 955 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Spindletop - This fine-dining restaurant serves dinner only.

Shulas Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 35 per person (approximately)
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Hyatt
  • Houston Hyatt Regency
  • Houston Regency
  • Houston Regency Hyatt
  • Hyatt Houston
  • Hyatt Houston Regency
  • Hyatt Regency Hotel Houston
  • Hyatt Regency Houston
  • Regency Houston
  • Regency Hyatt Houston
  • Hyatt Regency Houston Hotel Houston
  • Hyatt Regency Houston Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.