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4.7 out of 5

" Exceptionally clean, very friendly staff and most of all they had a Bible still some God-fearing loving people in this country. " More

By a verified traveler on Sun 19 Jul 2020

Hotel Description

Hotel perfectly located for exploring El Paso

Heart of El Paso

At this El Paso hotel, you'll be within 9 miles (15 km) of Cielo Vista Mall and 12 miles (20 km) of Thomason Hospital. El Paso County Coliseum and El Paso Zoo are within 12 miles (20 km).

Free perks

A fitness center is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free Internet, LCD TVs

The 42 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and coffee/tea makers. Other amenities include free long-distance calls, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$69* Per night/room Aug 6 - Aug 7

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Palace Inn ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palace Inn

Everyone (4) Couples (1) Family (2)
5 out of 5
Exceptionally clean, very friendly staff and most of all they had a Bible still some God-fearing loving people in this country.

Posted by , from Banner Elk on Jul 19, 2020

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Comment from Hotel Management

Jul 19, 2020 by Chief

Thank you for your feedback and we appreciate you staying with us. Thanks again for the wonderful comment.

5 out of 5
It was very clean and well maintained. Mgmt. was very courteous.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 20, 2020 by mel

thank you for you feedback.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Mel

Thank you for your feedback we appreciate you staying with us.

5 out of 5
Location was recently remodeled and the rooms are super nice and clean

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by chief

We are glad your stay with us was a comfortable one. We appreciate your feedback and hope to see you on the next visit..

3 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 9, 2020 by MEL

THANK YOU FOR YOUR FEEDBACK.

5 out of 5

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 8, 2019 by CHIEF

THANK YOU FOR YOUR FEEDBACK. WE APPRECIATE YOU STAYING WITH US.

5 out of 5
Location was perfect for us. Clean and very quiet.

Posted by on Jan 25, 2019

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Comment from Hotel Management

Jan 26, 2019 by Chief

Thank you for your feedback. We appreciate you staying with us and hope to see you soon. Thanks Again...

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Free self parking is available. This El Paso hotel is smoke free.

  • 42 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: El Paso Intl. Airport (ELP) (14.3 km / 8.9 mi)
  • Parking: Free self parking

Room Amenities

Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place

Contactless check-out is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Palace Inn El Paso
  • Palace El Paso
  • Palace Inn Hotel
  • Palace Inn El Paso
  • Palace Inn Hotel El Paso
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.