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"Nice and rested well. Great place to stay.😃 well received and clean. " More

By a verified traveler on Thu 25 Jun 2020

Hotel Description

Motel near Sunland Park Racetrack and Casino in El Paso

In entertainment district

Within 3 miles (5 km) of this El Paso motel, you'll find El Paso Desert Botanical Garden and Adventure Zone. Sunland Park Racetrack and Casino and Outlet Shoppes at El Paso are also within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 123 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free newspapers, free long-distance calls, and free local calls.

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$47* Per night/room Apr 18 - Apr 19

Superior Room, 1 King Bed with Sofa bed, Non Smoking (Larger)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn El Paso West ratings based on 9 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn El Paso West

Everyone (6) Couples (2) Family (2)
5 out of 5
Nice and rested well. Great place to stay.😃 well received and clean.

Posted by , from Pecos, Texas on Jun 25, 2020

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Comment from Hotel Management

Jun 26, 2020 by Hotel Manager

Dear RubenReyes, Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

5 out of 5
Rooms hadbeen redone. Very nice. Lobby was still getting make over but not a problem.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 13, 2019 by Hotel Manager

Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

1 out of 5
This hotel is u der construction and we understood but to give us a room not done and jt feels like we are sleeping in a basement is horrible. Never again will we stay here. I took pictures of the mold on the shower curtain paint on the floor. Really!

Posted by on Jul 28, 2019

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3 out of 5
I’ve booked a room before and now they are renovating again and I don’t like how they changed the floors in the room to laminate wood instead of carpet. I’m sure it’s because of the time it takes to clean them but I preferred the carpet. In the bathroom the detachable shower head had very low pressure compared to the static shower head. The tub creaked whenever I got into it and I felt like it was gonna give in and drop down. Lights are bright as anything I’ve ever seen. My wife took a shower and there was no hair dryer like why? The towels seemed to get smaller i’m glad they put 4 of them in there. The fridge makes a loud breathing sound for some reason, at times it seemed like the AC had a mind of its own, when we got there it was nice and cool but over time it got warmer and warmer even when the unit was on High Cool, it would just shut off so I but it to Low Cool and it would turn on but the cooling would not be enough, I dislike that they removed the small dining table or table for laptop/work use. Not even an alarm clock on the night stand. So compared to the last time I came here the room seemed very barren. But at least they didn’t forget to put TWO holy bibles!!!

Posted by on Jul 27, 2019

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1 out of 5
The best part of the property is that it was close to the family I was visiting. The room was in poor condition with the recently painted walls sloughing off in sheets and strips. The first evening our toilet backed up and I called the front desk who told me I could go get a plunger and plunge the toilet myself. One day we got back at 5:00PM to find the room still not cleaned up. I asked that someone come to clean it. A woman showed up who said that she was not able to clean it because there were things on the bed. I looked on the bed and there was nothing on it. She then said that my wife had told her to not make up the room. My wife denied she had ever said such a thing. Sorry, but it was not a good stay and the place is in poor condition.

Posted by , from San Diego on Mar 31, 2019

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3 out of 5

Close to I10, no security problem

Pros: Location, availability, value
Cons: Will be nice when completely remodeled
Location: Next to I10, lots of eateries, easy back on freeway. Beautiful view of sunset
Good value for price. Clean sheets, 1 trash can, used towel back of bath door, place being remodeled & room needed it. Pool closed for renovations

Posted by , from Houston, Tx on May 29, 2018

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3 out of 5

Get what you pay for

Pros: Very close to the highway. Easy access.
The hotel was reasonably priced which is why I chose it. Funds were limited. I thought breakfast was available at the hotel-it was not, so that was disappointing. Because of the extra cost of eating out every morning, a slightly better hotel would have been a wiser choice. The carpeting was dated and looked like it needed a good cleaning. The room was OK, clean, fairly comfortable. We did have an issue with the availability of water on Saturday. Trying to shower or shave when the water slows to a trickle is a bit difficult. Not sure if everyone was taking a shower at the same time or not but the hotel did make an adjustment on our bill. My husband had stayed at a Red Roof before and didn't have a good experience. We probably won't choose a Red Roof again.

Posted by on Nov 25, 2016

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2 out of 5

Bad customer service

The front desk employee ignored me when I walked in. I was standing there for about 10 minutes while he disappeared. He finally came and asked me what he could do for me. After I got to my room I noticed the shower tap was leaking and had rust everywhere. The next morning I had to stay another night which I reserved on travelocity again. Around noon a rude housekeeping lady asked me if I was staying or going. I told her I had booked it another night she then told me she was gonna call the front desk and ask. Overall I wouldn't stay here unless I absolutely had too.

Posted by on Aug 2, 2016

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5 out of 5

very nice hotel

Pros: very comfortable and quiet,easy on and off from I-10
Cons: minor maintenance items like front door hard to close from outside reported during check-out
Location: this hotel has many restaurants and walmart all within walking distance
needed a place to stay outside El Paso to avoid morning rush hour

Posted by , from Lakewood on Oct 21, 2015

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About the Red Roof Inn El Paso West

Location 7530 Remcon Circle, El Paso, TX 79912

Property Features

As a guest of Red Roof Inn El Paso West, you'll find a vending machine, coffee/tea in a common area, and ATM/banking services. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this El Paso motel.

  • 1 building
  • 123 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (25.9 km / 16.1 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn El Paso West offers 123 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Red Roof Inn El Paso West
  • Red Roof Inn Hotel El Paso West
  • Red Roof Inn El Paso West Motel
  • Red Roof El Paso West El Paso
  • Red Roof Inn El Paso West Motel
  • Red Roof Inn El Paso West El Paso
  • Red Roof Inn El Paso West Motel El Paso

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.