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5.0 out of 5

"Nice hotel, clean rooms. Very friendly staff made for an enjoyable stay " More

By a verified traveler on Fri 05 Jul 2019

Hotel Description

Hotel perfectly located for exploring El Paso

City center stay

You'll find Ysleta Mission and Speaking Rock Entertainment Center within 3 miles (5 km) of this hotel. Del Sol Medical Center and El Paso Community College are also within 6 miles (10 km).

Renovated in 2014

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like daily breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 101 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Microwaves, free weekday newspapers, and free local calls are also available.

Studio, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites El Paso/East ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites El Paso/East

Everyone (4) Family (2)
5 out of 5

Posted by on Jul 28, 2019

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5 out of 5
Nice hotel, clean rooms. Very friendly staff made for an enjoyable stay

Posted by on Jul 5, 2019

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5 out of 5

Posted by on Jun 18, 2019

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5 out of 5

Great Hotel – Great breakfasts

Pros: Just about everything.
Cons: I wished there were different options for bed covers. I like more than a sheet but the supplied comforter was too heavy.
Location: There are plenty of restaurants places for shopping in the area.
Staff Front desk staff was friendly, helpful, pleasant, efficient Temperature Control The A/C/Heat system worked well. It had a wall thermostat so the room temp stayed at whatever the thermostat was set for. There were no wide swings of temperature in the room. Appearance: Great-looking, Clean Bed:Good, comfortable. I wished there were different options for bed covers. I like sleeping with a light cover, but the sheet was not enough and the supplied comforter was way too heavy. Quiet: The room was very quiet. Had a good sleep. I didn’t hear any noise from outside of the room. Bathroom: Very Nice-looking, Clean Good shower; plenty of hot water. Everything worked well. Breakfast: The breakfast was the best I’ve had. Every morning they had different entrees. They had different kinds of delicious omelets, eggs, different kinds of breakfast meats plus all the other normal breakfast things. Internet: The Wi-Fi was advertised as being free, but to use it required a sign up for some hotel promotional membership. I get enough unwanted and unsolicited advertisements already so I opted to use my cell phone as a hot spot. TV: Good; worked well

Posted by , from Cleveland, OH on Jun 24, 2017

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5 out of 5

Great Hotel – Great breakfasts

Pros: The room was great. The breakfasts were exceptional.
Cons: Room Thermostat.
Location: The hotel is located in an with plenty of food stores and shops.
Staff: Front desk staff was friendly, helpful, pleasant, efficient Temperature Control: The A/C/Heat system worked well. However, the thermostat control was very aggravating. The front desk attendant told me that it’s an ecologically friendly thermostat and that if it doesn’t sense any activity in the room for a certain time, it will revert to a default setting. This was very aggravating to me. I would set the temperature to a cool, comfortable temperature for me and sit down to work at my laptop. Soon the thermostat would reset to 72 degrees, which was entirely too warm for me. Then I would have to reset it to cool the room down again. Sometimes this would happen 3 times an evening. That can’t be efficient to alternately cool and heat the room. The first night the thermostat reset while I was sleeping. But when I complained, they were able to fix that. I usually stay in about 5 hotels a year, and I’ve never had this problem before. I really liked this hotel, but if I’m ever in this area again, I would probably explore alternatives. Appearance: Great-looking, Clean Bed: Good, comfortable Quiet: The room was very quiet. Had a good sleep. Bathroom: Very Nice-looking, Clean Good shower; plenty of hot water Breakfast: The breakfast was the best I’ve had. Every morning they had different entrees. They had different kinds of delicious omelets, eggs, different kinds of breakfast meats plus all the other normal breakfast things. Internet: The Wi-Fi worked well. Enough outlets

Posted by , from Cleveland, OH on Mar 30, 2017

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About the Hampton Inn & Suites El Paso/East

Location 12055 Gateway West Blvd, El Paso, TX 79936

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites El Paso/East offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1050 square feet (95 square meters). The business-friendly Hampton Inn & Suites El Paso/East also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Free self parking is available. A complete renovation of Hampton Inn & Suites El Paso/East was completed in 2014. This El Paso hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 1050 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2014
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (13.4 km / 8.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites El Paso/East offers 101 accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hampton El Paso East
  • Hampton Inn El Paso East
  • Hampton Inn El Paso/East Hotel
  • Hampton Inn Paso/East Hotel
  • Hampton Inn El Paso/East
  • Hampton Inn Paso/East
  • Hampton & Suites Paso Paso
  • Hampton Inn & Suites El Paso/East Hotel
  • Hampton Inn & Suites El Paso/East El Paso
  • Hampton Inn & Suites El Paso/East Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.