4/10 Malo
Lisa R.
17 sept. 2025
No le gustó: Limpieza
We, unfortunately, had several issues with this Ritz unit.- It had a terrible odor on arrival. Pet related type of odor. Ritz maintenance came and sprayed room spray for us. - Generally, things were just in disarray. Every single hanging picture was crooked or misplaced. Furniture was scratched and ridiculously worn. Lamps don't fit on bedside tables and are hanging off to the side. The sofa had an unpleasant odor. Lamp shades were hanging on unscrewed and lopsided. Water would not drain in one of the bathrooms.- The patio door would not lock. We had to call maintenance every day we wanted to lock it to come use some tool to get it locked.- The window shades in one bedroom would not raise. So much for that mountain view. - The curtains in the master bedroom were falling off the track. We reattached them each night. - There is no storage for food in the kitchen; Almost all of the cabinets are owner locked. - The unit is extremely dark and not well lit. - The unit and the decor is very dated. This is the first time we've ever had an issue at the Ritz in Vail. And we've stayed there dozens and dozens of times. I would not recommend this unit, and I'm shocked Berkshire holds this out as an exclusive stay. It's nowhere near the quality it should be for the money.
Lisa R.
Se hospedó 6 noches en agosto de 2025