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"The hotel staff went to every length to make our stay comfortable and memorable. The food offerings were fantastic, and the shuttle service to the ski
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A stay at this hotel places you within half a mile (1 km) of Keystone Conference Center and 3 miles (5 km) of Keystone Ski Resort. Dillon Reservoir is within 3 miles (5 km) and Arapahoe Basin Ski Area is within 9 miles (15 km).
Full-service spa, outdoor pool
A full-service spa, 3 restaurants, and 2 indoor tennis courts are all featured at this smoke-free hotel. Enjoy the free ski shuttle and onsite ski storage. Enjoy the outdoor pool and perks like free self parking and a free area shuttle.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 152 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and hair dryers are also available.
Keystone Lodge & Spa by Keystone Resort ratings based on 32 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Keystone Lodge & Spa by Keystone Resort
Everyone (8)Couples (2)
5 out of 5
Love eating at Big Horn Bistro & Bar! Excellent food and service every time!
Posted by a verified traveler on Sep 10, 2019
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Comment from Hotel Management
Sep 10, 2019
by Angela~
Thank you for joining us recently at the Keystone Lodge & Spa - we are thrilled that you enjoy the hotels bar - Bighorn Bistro & Bar. Chef has wonderful dishes and would concur the team delivering hospitality is friendly and welcoming. Thank you for being such a loyal customer!
4 out of 5
Posted by a verified traveler on Aug 25, 2019
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Comment from Hotel Management
Aug 26, 2019
by Angela~
Thank you for joining us at the Keystone Lodge & Spa!
5 out of 5
Posted by a verified traveler on Aug 16, 2019
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Comment from Hotel Management
Aug 19, 2019
by Angela~
Thank you for joining us at the Keystone Lodge & Spa
2 out of 5
Booked on Travelocity. Rate Travelocity promised and what hotel charged is fairly higher.
Posted by a verified traveler on Jul 29, 2019
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Comment from Hotel Management
Jul 30, 2019
by Angela~
Hello and Thank you for your feedback regarding the booking experience and information of rate. We will review this with Travelocity to ensure accuracy is noted of inclusions/exclusions on the website.
Thank you again for this insight!
4 out of 5
Posted by a verified traveler on May 28, 2019
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Comment from Hotel Management
May 28, 2019
by Angela~
Thank you for joining us at the Keystone Lodge & Spa!
5 out of 5
Posted by a verified traveler on Feb 3, 2019
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Comment from Hotel Management
Apr 2, 2019
by Angela~
Thank you for the 5 out of 5 review for your stay at the Keystone Lodge & Spa!
5 out of 5
Beautiful property at a great ski mountain
The hotel staff went to every length to make our stay comfortable and memorable. The food offerings were fantastic, and the shuttle service to the ski Gondola was top notch! I would definitely recommend this property to anyone wishing to visit Keystone!
Posted by Tracey, from Huntsville, TN on Dec 30, 2017
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Comment from Hotel Management
Dec 31, 2017
by Angela
Thank you Tracey for the wonderful review for the Keystone Lodge & Spa. We so enjoy connecting with our guests to ensure a Welcoming and Relaxing stay to enjoy creating memories!
In appreciation,
Angela~
5 out of 5
Amazing room!
We had a room with a loft...it was very roomy. We'll definitely be back!
Posted by Tracy, from Littleton, CO on Sep 5, 2017
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Comment from Hotel Management
Sep 9, 2017
by Angela
Tracy,
Thank you for your review of "Amazing Room" at the Keystone Lodge & Spa ! We look forward having you join us again in the near future. Always feel free to call upon our Concierge in planning your future stay with us.
In appreciation,
Angela~
3 out of 5
Good hotel in a great location
Pros:The staff and the views!
Cons:Please put climate control in the rooms!
Location:Super close to River Run Village & right on a beautiful lake. Great hike along the river running adjacent to the hotel that had a great walking path.
This is a good hotel, but lacks the resort feel. The rooms didn't have air conditioning, just a noisy fan, making it difficult to fall asleep some nights. We were celebrating a special occasion and let them know, but were not given a welcome amenity as I have been at other resorts in the past. The room was also very loud. You could hear everything in the room next door and out in the hall. I'm not sure if we were given a poor quality room because we booked via a third party, but it sort of felt that way. However, the staff were great. Super helpful and friendly. The view is superb. The free on-demand shuttle service was a fantastic perk that we very much appreciated. The in-hotel restaurant was great, but the more casual bar version in the same location had the worst food I've had in a long time. Some wins. Some losses, but overall a nice place to stay.
Posted by Sara, from Denver on Jun 26, 2017
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Comment from Hotel Management
Jun 30, 2017
by Angela
Dear Sara,
Thank you for staying at the Keystone Lodge & Spa and appreciate you taking the time to share such valueable observations and experiences during your time with us. We strive to make connections with all our guests and have a dedicated Concierge Team at the hotel lobby to specifically assist with personalizing your special occassion and our appologies that felt we didn't exceed in doing so. If you should enjoy returning to the Keystone Lodge & Spa, please reach out to our Hospitable Concierge and be happy to make your arrangements!
Regards,
Angela
GM, Keystone Lodge & Spa
1 out of 5
My stay at Keystone Lodge and spa
Pros:The rooms were nice.
Cons:The hotel rooms could use A/C, The staff could be a lot nicer, there fees should be explained!!!
The hotel staff was rude, my card got charged several times with no known consent! I had put in a call to talk with billing and you have to wait for a call back? What kind of business is this!? Some people go on a vacation with a certain amount of money that they can spend, then the hotel puts weird charges on your card and you have to wait for a phone call back in regards to getting the money back on your card? Something is wrong here!
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar. There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. This ski hotel also offers ski storage, an outdoor pool, and indoor tennis courts. Free self parking is available. This 4-star Keystone hotel is smoke free.
152 guestrooms or units
3 dining venues
10000 sq ft of conference space
929 sq m of conference space
Bar or lounge
Coffee shop
Ski equipment storage
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Concierge
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Valet parking (surcharge)
Transport
Airport: Denver, CO (DEN-Denver Intl.) (151.3 km / 94 mi)
Property shuttles: Free area shuttle and ski shuttle
Parking: Free self parking; valet parking available for a surcharge
Room Amenities
Keystone Lodge & Spa by Keystone Resort offers 152 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
The Bighorn Steakhouse - This steakhouse serves dinner only.
Edgewater Cafe - This family restaurant serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
Lakeside Deli - This restaurant serves breakfast and lunch.
Bighorn Bar - Onsite bar.
Room service (during limited hours) is available.
Nearby Activities
Outdoor tennis courts and indoor tennis courts are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Golf driving range on site
Golfing nearby
Snowmobiling nearby
Mountain biking nearby
Ice skating on site
Snowshoeing nearby
Downhill skiing nearby
Cross-country skiing nearby
Yoga classes/instruction on site
Sledding nearby
Rafting nearby
Bicycle rentals nearby
Snow tubing nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Hiking/biking trails nearby
Golf lessons available nearby
Kayaking nearby
Sailing nearby
Spa Services
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Facial treatments
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Prenatal massage
Sauna in spa
Spa tub in spa
Steam room in spa
Sports massage
Massages
Hotel Policies
Check-in
Check-in time ends at 4 AM
Check-in time starts at 4 PM
Minimum check-in age is 18
Special check-in instructions:
The check-in location differs from the property location. To check in, go to 22010 US Highway 6, Keystone, CO
Check-in for this property is based at a different location, 21996 US Highway 6, Keystone, CO 80435. For more details, please contact the property using the information on the reservation confirmation received after booking.
The check-in location differs from the property location. To check in, guests will need to go to 22010 US Highway 6, Keystone, CO
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Free cribs (infant beds)!
Pets
Pets: USD 35 per pet, per night
Only dogs are allowed
Maximum 2 per room
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pets are allowed only in the Lodge Double Queen room type. Guests are advised to book their room accordingly. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 28.17 per accommodation, per night
The resort fee includes:
Pool access
Spa tub access
Fitness center access
Sporting facilities or equipment
Ski storage
Bicycle storage
Business center/computer access
Internet access
Phone calls
Faxes
Parking
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 5 and USD 15 per person (approximately)
Valet parking fee: USD 10.00 per day (in/out privileges)
Pet fee: USD 35 per pet, per night
Early check-in is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Lodge Resort Hotel Keystone Keystone
Keystone Lodge Keystone Resort
Keystone Lodge And Spa
Keystone & Spa By Keystone
Keystone Lodge & Spa by Keystone Resort Hotel
Keystone Lodge & Spa by Keystone Resort Keystone
Keystone Lodge & Spa by Keystone Resort Hotel Keystone
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
