4.4 out of 5

"Loved the location in Denver, Colorado...Close to everything....Loved Loved Loved the concierge, RICH, he treated me like a queen, plus went out of hi ... " More

By a verified traveler on Sun 19 Aug 2018

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Hotel Description

4-star hotel near Colorado Convention Center

Downtown Denver stay

Within a 10-minute walk of this Downtown Denver hotel, you'll find Colorado Convention Center and 16th Street Mall. Paramount Theater and Buell Theatre are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour health club and perks like a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 613 guestrooms also offer free WiFi and Smart TVs with cable channels. Other amenities include room service, free weekday newspapers, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114 per night

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (1 King Bed, Accessible, Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Denver City Center ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Denver City Center

Everyone (7)
4 out of 5
Room service wasn't great but the rest of our stay was amazing.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 4, 2019 by Courtney S.

Thank you for the feedback. I do apologize about the room service, and will pass this along to my Director of F&B. We appreciate you alerting us!

5 out of 5
Pros: Almost everything.................
Cons: The restaurant let me down two out of the three times we ate there....Not the breakfasts or evening hors d'oeuvres, just two lunches out of three...
Loved the location in Denver, Colorado...Close to everything....Loved Loved Loved the concierge, RICH, he treated me like a queen, plus went out of his way to make SURE we were happy....I have NEVER had such great treatment, even though I was a pain in so many ways.....I was treated with respect....Yes, I would go back there if RICH was still the concierge.......

Posted by on Aug 19, 2018

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Comment from Hotel Management

Aug 20, 2018 by Courtney Smith, Marketing Manager

Thank you very much for providing feedback on your recent stay. I am very happy to hear you enjoyed the location, and that Rich took such great care of you. I do apologize for the issues with your lunch orders and hope that you will give us another chance to wow you at lunch the next time you are visiting Denver!

5 out of 5

Nice downtown hotel

Very nice room but subject to city noises. Staff was accomodating.

Posted by , from louisiana on Aug 16, 2018

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Comment from Hotel Management

Aug 20, 2018 by Courtney Smith, Marketing Manager

Thank you so much for the review! We are very happy to hear you enjoyed your stay and hope to welcome you back again soon.

3 out of 5

3 star hotel st best

No fan in bathroom. Free WiFi was very poor. Required to pay $10 or $15 a day for real WiFi for anything other than basic google searching. Valet parking ($49 a day) was very slow. Their message system did not work to retrieve the car. Always had to go down, tell the attendant we wanted the car, and then wait for them to find and bring the car around. Food was great but at $15 for continental or $23 for continental with egg was quite high. Last day we simply ordered coffee and toast (toast $2). But got warm bread with butter on it. Had the waitress show the actual Director of Food Services the bread. The waitress came back and offered more toast or credit for the bread. The “Director” (in a gray suit) didn’t bother to see us but simply walked away - some “Director” who needs to directed off the property. The hotel was clean but nothing special at all. Would not stay there again.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jun 23, 2018 by Kevin Parker

Thank you very much for the feedback. I will bring these issues up with the team, and we hope to have the opportunity to welcome you back again soon.

5 out of 5

Great downtown location.

Pros: Not so much about the hotel but all the one-way roads you have to deal with just to find it! lol.
Location: Great restaurants and bars near by. A little more homeless folks around the neighborhood than expected, but they did not approach us in anyway.
As expected, more of a business location hotel. Very clean, great gym facility, Great restaurants within walking distance and easy access to I-25 and I-70.

Posted by , from Jupiter, FL on Dec 1, 2017

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Comment from Hotel Management

Jan 19, 2018 by Courtney Smith, Marketing Manager

Thank you for choosing to stay with us at the Hilton Denver City Center. I am glad to hear that you enjoyed your stay. I hope you will return should your travels bring you back to Denver.

4 out of 5

Great location in downtown Denver

Booked this hotel for 2 nights for my husband and 3 children and I. The hotel could do some renovations in the bathrooms for they look a bit outdated. The room was not too clean but not so bad as to not want to go back there. They just need to supervise the maids to make sure they do their job correctly. The staff is super nice and polite.

Posted by , from Honduras on Dec 25, 2016

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4 out of 5

Nice Hotel, but a little outdated

Pros: The staff were excellent. I cannot say a negative word about them.
Cons: UPDATE THE ROOMS! I almost expected to see linoleum on the bathroom floor, it was that bad.
Location: 16th Street Mall is nearby which is very entertaining.
The staff and cleanliness of the hotel were very pleasing. However, for the price of the room (almost $300 a night) the rooms were very outdated. The room design and bathrooms were outdated, ie. bathroom that you have to almost step in the BATHTUB to close the door or to get in the bathtub for a shower. Linens were nice, room was clean, and it was convenient to 16th Mall.

Posted by , from Phoenix on Aug 1, 2016

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3 out of 5

Nice enough

This hotel is conveniently located downtown. The overnight parking is $37! Very expensive compared to $25 at most downtown hotels. The rooms are nice, beds comfortable. The bathroom could be s bit larger for the room price.

Posted by , from Colo Springs on Jan 18, 2016

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5 out of 5

This hotel made me very comfortable

Pros: Close restaurants, Quiet
Cons: wish the room had root sports available
The staff from the time we drove up to Valet, to check in, and any questions we had were answered in a timely and professional way. I thoroughly enjoyed my stay in Denver and would not mind staying at the same place again, whenever I do make another trip out to Denver.

Posted by , from Birmingham, AL on Apr 26, 2011

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5 out of 5

Very Comfortable

Pros: Close restaurants, Quiet
Very nice hotel with VERY comfortable beds with down pillows, comforter, and mattress pad. You won't want to leave your cocoon of down. They delivered a mini fridge to our room when we requested it. The staff were courteous and friendly. Good location, only 2 blocks from the 16th Street Mall.

Posted by , from MT on Feb 8, 2011

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About the Hilton Denver City Center

Location 1701 California St, Denver, CO 80202

Property Features

Hilton Denver City Center offers its guests an indoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. The business-friendly Hilton Denver City Center also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. A complete renovation of Hilton Denver City Center was completed in 2017. This 4-star Denver hotel is smoke free.

  • 613 guestrooms or units
  • 20 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Denver, CO (DEN-Denver Intl.) (40.7 km / 25.3 mi)
  • Train station: Denver Union Station (1.7 km / 1.1 mi)
  • Metro station: 18th - California Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Denver City Center offers 613 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Executive Lounge - This restaurant specializes in American cuisine and serves breakfast and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Guests have complimentary access to the health club with an indoor pool, and fitness center with cardio equipment and free weights. Towels are available next to the pool.

Denver has an extensive park system and 650 miles of paved bike trails. Jogging paths are within a mile of the hotel. Four miles away, 314-acre City Park offers a wealth of recreational activities including playing fields, playgrounds, a municipal golf course, a lake with paddleboat rentals, and a tennis complex.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property's executive lounge has limited availability on Saturday (7-10:30 AM) and Sunday (7-10:30 AM and 5-10 PM). For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 0 and USD 17 per person (approximately)
  • Valet parking fee: USD 49.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Denver City Center Marriott
  • Hilton Denver City Center Hotel
  • Marriott Hotel Denver City Center
  • Denver Residence Inn
  • Residence Inn Denver City Hotel Denver
  • Marriott Denver City Center Hotel
  • Denver Marriott City Center Hotel
  • Denver Marriott City Hotel
  • Marriott Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.