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The Brown Palace Hotel and Spa, Autograph Collection

4.5-star property
321 17th St, Denver, CO 1-855-201-7819

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4.2 out of 5
Very good!
See all 23 Travelocity Reviews

"Nice place, historic and inteersting. " More

By a verified traveler on Mon 31 May 2021

Points Of Interest

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Hotel Description

4.5-star luxury hotel in Downtown Denver

Downtown Denver stay

You'll be steps from Paramount Theater and within a 10-minute walk of Civic Center Park with a stay at this Downtown Denver hotel. Colorado State Capitol Building and Denver City and County Building are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and a fitness center are all featured at this luxury hotel. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

WiFi, refrigerators

The 241 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and LCD TVs with cable channels.

Classic Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$207* Per night/room Oct 10 - Oct 11

Signature Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room, 1 King Bed, City View (Top of the Brown)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Brown Palace Hotel and Spa, Autograph Collection ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Brown Palace Hotel and Spa, Autograph Collection

Everyone (7) Couples (9) Family (7)
4 out of 5
Nice place, historic and inteersting.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Hotel Management

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Thank you for your review, and we look forward to welcoming you back in the future!

2 out of 5
Staff were not trained in hospitality. For the price, they should be. I wouldn’t stay here again.

Posted by on Apr 5, 2021

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5 out of 5
No option to self park at Hotel, had to pay 52.00 for valet. Other than that it was a great stay and very comfortable.

Posted by on Mar 27, 2021

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4 out of 5
Property was nice, staff could be trained to take the time to address each individual customer. They always seemed rushed and distracted even when no one was waiting. Two evenings in a row, they could not accommodate us in their restaurants and made no effort or offer to find us another place. Some of the staff was spot on and some were marginal.

Posted by on Mar 21, 2021

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5 out of 5
Great service Front desk manager Seth was extremely helpful in resolving a important problem I had Beautiful furnished hotel I would have liked to dine at restaurant but it was closed

Posted by , from Lantana on Nov 21, 2020

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4 out of 5
Love the history of the hotel. Very warm atmosphere.

Posted by , from Denver on Oct 23, 2020

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5 out of 5
The property is a beautiful old building with wonderful architectural details. Some older hotels come with the trade off that they are not capable of supporting up to date accomodation. The Brown is unique in that it has that old Hotel charm and beauty and still functions as well as any modern hotel. The location in the city is fantastic. Food is great! Service was wonderful!

Posted by , from Aurora co on Sep 27, 2020

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5 out of 5

Posted by on Jul 27, 2020

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5 out of 5
It was very old. Built in 1880 we were told. Very unique and classy

Posted by on Jul 24, 2020

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5 out of 5
Beautiful hotel. Love the history. Doormen were exceptional.

Posted by on Jul 18, 2020

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About the The Brown Palace Hotel and Spa, Autograph Collection

Location 321 17th St, Denver, CO 80202

Property Features

The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available. This 4.5-star Denver hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 31470 sq ft of conference space
  • 2924 sq m of conference space
  • Built in 1892
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (2 km / 1.2 mi)
  • Metro station: 18th - California Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Denver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 52.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brown Palace Autograph Collection
  • Brown Palace Autograph Collection Denver
  • Brown Palace Hotel Autograph Collection
  • Brown Palace Hotel Autograph Collection Denver
  • Brown Palace Autograph Collection
  • The Brown Palace Hotel and Spa, Autograph Collection Hotel
  • Brown Palace Hotel Autograph Collection Denver
  • Brown Palace Hotel Autograph Collection
  • Brown Palace Autograph Collection Denver
  • The Brown Palace Hotel and Spa, Autograph Collection Denver
  • Hotel The Brown Palace Hotel and Spa, Autograph Collection
  • The Brown Palace Hotel and Spa, Autograph Collection Denver
  • The Brown Palace Hotel Spa Autograph Collection
  • Brown Autograph Collection

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.