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Embassy Suites Denver-Downtown/Convention Center

3.5-star property
1420 Stout Street, Denver, CO 1-855-201-7819
3.9 out of 5
Good!
See all 18 travelocity Reviews

"It's a beautiful hotel! Loved the happy hour in the evening. The bartender was so friendly and appetizers were great! Love staying here! " More

By a verified traveler on Wed 16 Nov 2022

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Hotel Description

3.5-star hotel near Union Station

Heart of Denver

At this Downtown Denver hotel, you'll be well placed to visit Colorado Convention Center and 16th Street Mall, both within a 5-minute walk. Union Station and Ball Arena are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and free perks like on-the-go breakfast and WiFi in public areas.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$108* Per night/room Dec 20 - Dec 21

Premium Suite, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Mountain View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Denver-Downtown/Convention Center ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Denver-Downtown/Convention Center

Everyone (8) Couples (3) Family (6)
4 out of 5
It was nice.

Posted by on Nov 27, 2022

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5 out of 5
It's a beautiful hotel! Loved the happy hour in the evening. The bartender was so friendly and appetizers were great! Love staying here!

Posted by on Nov 16, 2022

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5 out of 5
Great location. Rooms are spacious- clean.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 27, 2022 by GM

Thank you for the five star review and kind compliments.

2 out of 5
I love the embassy suites! This time the room was a diaster (no remotes for the TV, no turn table in the microwave, the air conditioner was locked at 60).

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 26, 2022 by GM

I'm so sorry to hear about the issues. Please be assured that we will correct these immediately.

5 out of 5

Posted by on Jul 23, 2022

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1 out of 5
Terrible. The $50 valet fee is not optional but required. Felt hoodwinked from the outset with this. Then there was a dirty q tip on the floor, a shower that didn’t work, half the lightbulbs were burned out, the fridge was dead and to top it off there was a 12:30am fire alarm and the employees were having a giggle fest in the garage as the guests all evacuated. Noticed a months old ceiling leak with a bucket under it in the dining room growing black mold. To top it off the assistant desk manager couldn’t figure out how to sign us up for Hilton honors to give us points for the problems and claimed not to know about the leak literally 50 ft from the desk.

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 10, 2021 by Chandler Davis

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future these issues are taken care of. I have also made sure that you are not charged for the Valet parking and want to apologize for the confusion on this. I have checked with our assistant desk manager and have confirmed your Hilton Honors enrolment and have those points processing to you now. The next time you have the opportunity to travel to Denver I do hope that you will be our guest again – thank you for your review.

5 out of 5
The property is very clean and the staff were helpful and courteous.

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 17, 2021 by Anna Miller

Thank you for the positive review! We hope to welcome you back soon!

3 out of 5
The initial check-in, hot breakfast and the breakfast staff are the only positive things I have to say about this property. Although we were on the 14th floor, the street noise could be clearly heard throughout the night... during the week and on weekends. No cleaning service offered during 5-day/4 night stay. The checkout experience was horrible. There was no way to verify hotel charges. Statement not left under door, account info not available on TV, and front desk unable to print statement. Was told that would "probably" receive statement via email but never did. Additionally, not given HH rewards credit and no statement to provide supporting evidence.

Posted by , from Centennial on Sep 13, 2021

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Comment from Hotel Management

Sep 13, 2021 by Jesus Martinez Front Office Manager

Dear Sandra, We apologize about some of the short comings during your stay, unfortunately we are still having some staffing issues when it comes to housekeeping, however we are still cleaning rooms based upon request. With that being said, that should have been communicated to you at check in and we will speak with the team about that as well. As far as your statement toward the end of your stay, we no longer slide statements under the room door as a part of Hilton paper-less program, emails are usually sent out to the email on file as soon as the guest check out, however by booking through a third party, we are unable to disclose your rate, (because we charge the third party) , and they usually do not add your HHONORS profile either. The only statement you will receive with us is incidentals. Room and tax will go through your third party site you had booked through. We apologize about the confusion there and will speak with my team about communicating these things better. We appreciate your feedback and we will discuss with the team on how we can do better!

5 out of 5

Posted by on Aug 23, 2021

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5 out of 5

Posted by on Jun 3, 2021

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Comment from Hotel Management

Jun 15, 2021 by Steve

We appreciate the great review!

About the Embassy Suites Denver-Downtown/Convention Center

Location 1420 Stout Street, Denver, CO 80202

Property Features

Embassy Suites Denver-Downtown/Convention Center offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites Denver-Downtown/Convention Center. For a fee, parking is available. This 3.5-star Denver hotel is smoke free.

  • 403 guestrooms or units
  • 13 levels
  • Built in 2010
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (1.3 km / 0.8 mi)
  • Metro station: 16th - Stout Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Denver-Downtown/Convention Center offers 403 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Elements - This restaurant serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Denver-Downtown/Convention Center
  • Embassy Suites Hotel Denver-Downtown/Convention Center
  • Embassy Suites Denver-Downtown/Convention Center Hotel Denver
  • Embassy Suites Denver-Downtown/Convention Center Hotel
  • Embassy Suites Denver-Downtown/Convention Center Denver
  • Embassy Suites Denver Downtown/Convention Center
  • Embassy Suites nverConvention
  • Embassy Suites Denver-Downtown/Convention Center Hotel
  • Embassy Suites Denver-Downtown/Convention Center Denver
  • Embassy Suites Denver-Downtown/Convention Center Hotel Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.