Heart of Denver
A stay at this Downtown Denver hotel places you steps from Colorado Convention Center and within a 5-minute walk of Denver Center for the Performing Arts. Boettcher Concert Hall and Buell Theatre are also within half a mile (1 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and WiFi in public areas.
Free Internet, refrigerators
Featuring conveniences like living rooms and refrigerators, the 403 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Microwaves, room service, and coffee/tea makers are also available.
Sep 17, 2021 by Anna Miller
Thank you for the positive review! We hope to welcome you back soon!
Sep 13, 2021 by Jesus Martinez Front Office Manager
Dear Sandra, We apologize about some of the short comings during your stay, unfortunately we are still having some staffing issues when it comes to housekeeping, however we are still cleaning rooms based upon request. With that being said, that should have been communicated to you at check in and we will speak with the team about that as well. As far as your statement toward the end of your stay, we no longer slide statements under the room door as a part of Hilton paper-less program, emails are usually sent out to the email on file as soon as the guest check out, however by booking through a third party, we are unable to disclose your rate, (because we charge the third party) , and they usually do not add your HHONORS profile either. The only statement you will receive with us is incidentals. Room and tax will go through your third party site you had booked through. We apologize about the confusion there and will speak with my team about communicating these things better. We appreciate your feedback and we will discuss with the team on how we can do better!
Jun 15, 2021 by Steve
We appreciate the great review!
Jan 11, 2021 by Steve
I'm sorry that the room was not up to expectations and I will certainly investigate what may have happened. Obviously the room was not ready for guests. I do hope that you give us another opportunity in the future.
Jan 7, 2021 by Steve
Ryan, Thanks for the review. We will strive to achieve a "5" on your next stay!
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Embassy Suites Denver-Downtown/Convention Center offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites Denver-Downtown/Convention Center. For a fee, parking is available. This 3.5-star Denver hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Embassy Suites Denver-Downtown/Convention Center offers 403 accommodations with laptop-compatible safes and safes. Accommodations offer separate living rooms and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Elements - This family restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.