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4.0 out of 5

"Our room was fine and the hotel grounds were fine. The hotel was in a super location. We ate breakfast at Cucina everyday. We found the menu to be ... " More

By a verified traveler on Wed 02 Sep 2015

Hotel Description

4-star ski hotel near Vail Ski Resort

Mountain getaway

Within a 15-minute walk of the hotel, you'll find Vail Ski Resort and Betty Ford Alpine Gardens. Cogswell Gallery and Colorado Ski and Snowboard Museum are also within half a mile (1 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy the free ski shuttle and onsite ski storage. Enjoy the fitness center and perks like a free area shuttle.

Free WiFi, cable TV

The 165 guestrooms feature free WiFi, TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King or 1 Queen Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Oct 1 - Oct 2

Penthouse (Golden Peak)

Bed Count 2 King Beds Maximum Occupancy 14 Max

Premier Room, 2 Bedrooms

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Chalet, 5 Bedrooms

Bed Count 6 Full Beds Maximum Occupancy 12 Max

Room, 1 Bedroom (Riva Ridge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

The Lodge at Vail, A RockResort ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lodge at Vail, A RockResort

Everyone (2) Couples (1)
5 out of 5
Amazing property with equally amazing staff. Give this place a 10 out of 10. The Lodge made our visit to Vail. 100%

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 23, 2019 by tshannon

Hello, Thank you for taking the time to give us a 5/5 review in Expedia and your kind comments about our Team and property. We hope to welcome you back in the near future!

4 out of 5

Hotel was very conveniently located.

Pros: The staff including the receptionist, concierge, car parkers and the restaurant staff in Cucina were all exceptional.
Cons: Our room was stuffy, not air conditioned.The first night sleeping was uncomfortable. They installed a portable AC unit the next day.
Location: We were close to lots of good restaurants, the ski museum and walking paths along Gore Creek.
Our room was fine and the hotel grounds were fine. The hotel was in a super location. We ate breakfast at Cucina everyday. We found the menu to be very creative and different. The food and wait staff were great. The service in the hotel was above and beyond.

Posted by , from Cleveland, OH on Sep 2, 2015

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3 out of 5

Oldest Hotel in Vail, and it Shows.

Pros: If you want to explore Vail Village, the location is decent.
Location: Shopping, skiing, hiking, fishing.
Was in Vail for a conference, unfortunately the main hotel was full and the Lodge was one of the alternate locations. I choose it over a well known chain. I knew that it was older and in the mountains but I didn't expect the room I got. I ended up on a 1st floor room in the interior courtyard with a view of nothing more than the pool. There was no air conditioning in the room and since it was on the interior courtyard, no breeze. Since it was also on the first floor with no separation from the pool you choices were to either leave your windows open with a fan on and hope nothing was stolen, or close your windows and return in the evening to a hot box. Also, if happened to be in your room before 10 pm, you had the pleasure of listening to everyone in the pool. Also, all parking is Valet and since the shuttle service was sporadic, I was forced to drive the 3 miles to the other resort. That would have been ok since the other resort had parking, but I had several occasions when it took almost 20 minutes for someone to retrieve my car, or even just give me my keys.

Posted by , from Denver, CO on Jul 31, 2015

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2 out of 5

Would I recommend? Yes for location, No if you have certain expectations.

Pros: Close restaurants, Free Internet
Cons: housekeeping
This hotel is in a great location and the first few days went very well, but service went downhill after that. The room decor could be nicer, but that's a matter of taste/style. The biggest issue with the room is that it has baseboard heat with no thermostat or central air. There is just a knob adjustment that could mean anything between freezing and sweltering. If you turn it up in the morning because the room is too cool you will find it too warm by afternoon. We opened the windows at times to adjust the temp, but it's too cold and too loud to leave them open for long. I marked the bed comfort as only fair because while the bed itself was fine the room was simply too hot to sleep comfortably without waking. Our main issues were service. Housekeeping in particular. Not everyone in our group skis so we purposely plan a time that everyone will be out of the room so that housekeeping can take care of everything and we call to let them know we will be away and would like service. This worked well the first few days, but today we called to request service, letting them know we would be out of the room. We returned 2 hours later and nothing had been done. We called the front desk and they apologized and said it would be taken care of immediately. We returned an hour later and still no housekeeping. I find it difficult to relax among unmade beds and dirty dishes, but that is the current situation. The restaurant (Elways) also has a weird reservation policy that if you have more than 4 people in your party (we have 5) they will only seat you before 6:15 or after 8pm. I'm not sure what they are trying to accomplish but I don't appreciate being told when I can have dinner. It's not easy to get everyone off the mountain, showered and changed for dinner by 6 and 8:30 is too late for those who are tired from skiing all day. The spa is very nice. We had a couple of service issues, but I will give them credit for fixing those problems immediately, unlike other departments of the hotel.

Posted by , from Minneapolis on Mar 18, 2013

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5 out of 5

This is a great hotel.

Pros: Close restaurants, Free Internet, Quiet
The location of the hotel was perfect. I would highly recommend the Lodge for any time of year. The rooms were clean and comfortable and we could walk everywhere we wanted in Vail.

Posted by , from Minneapolis, MN, USA on Sep 21, 2012

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5 out of 5

Very welcoming staff especially the proffessional belle service & front desk.

Pros: Close restaurants, Free Internet, Quiet, location is excellent
i was most appreciative of the proffessional belle staff that were very polite and welcoming every time we went in and out of the Hotel. I would highly recommend them to anyone. The reception desk personnel were very helpful, polite and pleasant as well.

Posted by , from Syracuse, NY, USA on Aug 1, 2012

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5 out of 5

Fantastic location

Couldn't have been better. Highly recommend. Stayed in a Luxury room with balcony and mountain view. Staff was accomodating and friendly. Excellent location for seeing Vail on foot, so never used the car.

Posted by , from Austin, TX, USA on Jul 20, 2012

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4 out of 5

Great Find!

We had a great experience at The Lodge at Vail. The staff was super and very helpful. The studio was a great room with a kitchen, dinning table and large sectional couch. Although I was skeptical, the murphy bed really was comfortable. Overall a great find at a decent price durring the offseason.

Posted by , from Omaha, NE on Oct 17, 2011

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5 out of 5

Luxury for a steal

Pros: Close restaurants, Free Internet, Quiet
Wow! What a superb value. I got this room (granted, it was the off-season) for a steal, and because it was the off-season, even got a free upgrade. The location is right in the heart of Vail Village, so you can head right out the door to the many shops, restaurants, bars. The staff was incredibly helpful and friendly. And the room was cozy but still high on luxury. Super comfortable bed, wonderful turn down service, luxuriously fluffy towels and robes, and, best of all ... a towel warmer in the bathroom! Unfortunately, I didn't have more time to try out the spa services as I was only in Vail for one night on business. But I would definitely recommend coming back even when it is not ski season. The air is clean, scenery is beautiful, and accomodations top notch!

Posted by , from Dallas, TX on Feb 3, 2011

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3 out of 5

The Lodge at Vail

We stayed at The Lodge at Vail during the period 1/12/10-1/16/10. Overall the hotel was very nice but there were some issues. We arrived extremely tired and tried to get to bed early; unfortunately, our room (303) was situated overlooking the drive-up entrance to the hotel and we could hear bell-hops talking loudly with late-arriving customers and with each other until the after midnight. The toilet would bubble and "burp" loudly anytime the rooms near by flushed. This was really annoying. Futher, the shower/tub didn't drian propertly, so we took our first showers standing in about 3-4 inches of water. Also, the piano music from the lounge on the 2nd floor drifted up the stairs and into our room. Needless to say, sleep was hard to come by our 1st nite! We called the next morning and requested a room change and the front desk accomodated our request. The second room, also on the 3rd floor (308) was much more quiet without the problems of our 1st room. Overall, this is a nice hotel and the employees are polite and accomodating. The "delux" room we upgraded to was still really small; I can't imagine what the standard lodge room would be like? The location is the best in Vail...almost at the bottom of the main ski lift. You cannot stay closer to the Vista Bahn lift! I guess one must trade the superb location for a small and expensive room that may be loud and quirky. I would still recommend the Lodge at Vail, but avoid rooms near the lounge and the drive up entrance!

Posted by on Jan 25, 2010

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About the The Lodge at Vail, A RockResort

Location 174 Gore Creek Dr, Vail, CO 81657

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Lodge at Vail, A RockResort helps provide the perfect winter holiday with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site. This ski hotel also offers an outdoor pool, a sauna, and a fitness center. For a fee, parking is available. This 4-star Vail hotel is smoke free.

  • 165 guestrooms or units
  • 2 dining venues
  • 10,350 sq ft of conference space
  • 1 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Umbrellas for the pool
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Vail, CO (EGE-Eagle County Regional) (56.9 km / 35.4 mi)
  • Property shuttles: Free area shuttle and ski shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Lodge at Vail, A RockResort offers 165 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Lodge at Vail, A RockResort has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

RockResorts Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 15
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Villa Valhalla Two Bedroom Residence is located on the east side of the heart of Vail Village. Village Center Two Bedroom Residence is located in the heart of Vail Village next to the International Bridge. These residences are not in The Lodge at Vail itself. Check-in for these residences and other amenities are provided at The Lodge at Vail. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property charges a resort fee. The resort fee is 30 USD per accommodation per night for hotel rooms and 1-bedroom residences. 2-bedroom residences and larger will be assessed a resort fee of 30 USD per night for the first bedroom and 20 USD per night for each subsequent bedroom. For details, please contact the property using the contact information found on the confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.94 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Shuttle service
  • Ski shuttle
  • Ski storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Vail
  • Lodge Vail RockResort
  • Lodge Vail RockResort Condo
  • Lodge Vail RockResort Condo Vail
  • Lodge Vail RockResort Vail
  • RockResort Vail
  • Vail Lodge
  • a Rockresort Hotel Vail
  • Hotel Vail a Rockresort
  • The Lodge At Vail, a Rock Hotel Vail
  • Vail RockResort Vail
  • Vail RockResort
  • The Lodge at Vail A RockResort
  • The At Vail, A Rockresort Vail
  • The Lodge at Vail, A RockResort Vail
  • The Lodge at Vail, A RockResort Hotel
  • The Lodge at Vail, A RockResort Hotel Vail

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Vail-Hotels-The-Lodge-at-Vail,-A-RockResort.h13178-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.