See all properties
Save

Viceroy Riviera Maya, a Luxury Villa Resort

5.0 star property
5-star beachfront hotel near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Viceroy Riviera Maya, a Luxury Villa Resort

Outdoor pool
Luxury Villa, 2 Queen Beds (with Private Plunge Pool) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Signature Villa (with Private Plunge Pool and Deck) | Bathroom | Shower, designer toiletries, hair dryer, bathrobes
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Hot Tub
    Hot TubHot Tub
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • All inclusive
    All inclusiveAll inclusive

Explore the area

Map
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • Popular LocationQuinta Avenida11 min drive
  • Popular LocationPlaya del Carmen Main Beach20 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Signature Villa (with Private Plunge Pool and Deck)

Signature Villa (with Private Plunge Pool and Deck) | View from room

Signature Villa (with Private Plunge Pool and Deck)

  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Beachfront (with Private Pool and Deck)

Villa, Beachfront (with Private Pool and Deck) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Villa, Beachfront (with Private Pool and Deck)

  • 1668 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa (with Private Plunge Pool and Deck)

Royal Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Royal Villa (with Private Plunge Pool and Deck)

  • 968 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed (with Private Plunge Pool)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Villa, 1 King Bed (with Private Plunge Pool)

  • 968 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Viceroy Villa with Private Plunge Pool and Deck

Viceroy Villa with Private Plunge Pool and Deck | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Viceroy Villa with Private Plunge Pool and Deck

  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Luxury Villa, 2 Queen Beds (with Private Plunge Pool) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

  • 968 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Two Level Villa with Large Private Pool

Ocean View Two Level Villa with Large Private Pool | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean View Two Level Villa with Large Private Pool

  • 2809 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Villa (with Private Plunge Pool)

Premium Villa (with Private Plunge Pool) | View from room

Premium Villa (with Private Plunge Pool)

  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Banyan Tree Mayakoba
On private beach
Pool
Spa
Pet friendly
4.9 out of 5, Exceptional, (1001)
The price is $1,185
per night
$1,613 total
includes taxes & fees
Jul 4 - Jul 5
Banyan Tree Mayakoba

About the neighborhood

Playa del Carmen

On the beach.At this Playa del Carmen hotel, you'll be within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Playa del Carmen Main Beach. Quinta Avenida is within 6 miles (10 km) and Maroma Beach is within 9 miles (15 km).

What's nearby

  • Playa Xcalacoco - 17 min walk
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Alberca - Pool - ‬6 min drive
  • ‪Amaranto - ‬5 min drive
  • ‪The Fives Plaza - ‬2 min drive
  • ‪Snack Riviera - ‬6 min drive
  • ‪5th Avenue - ‬18 min walk

About this property

Viceroy Riviera Maya, a Luxury Villa Resort

5-star beachfront hotel near El Camaleón Mayakoba Golf Course
Some rates at Viceroy Riviera Maya, a Luxury Villa Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya, a Luxury Villa Resort like an outdoor pool and a health club.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a spa tub, a steam room, and a garden. For a fee, parking is available.

This 5-star Playa del Carmen hotel is smoke free.

  • 41 guestrooms or units
  • 2 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viceroy Riviera Maya, a Luxury Villa Resort offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Wayak Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily continental breakfast available for a fee: USD 35 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Private plunge pool

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Outdoor space

  • Furnished patio

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 20 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for USD 136.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 13.21 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 35 to 50 per person
  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 136.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

Frequently asked questions

How close is Viceroy Riviera Maya, a Luxury Villa Resort to the airport?

Viceroy Riviera Maya, a Luxury Villa Resort is 26 mi (262-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Viceroy Riviera Maya, a Luxury Villa Resort?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at Viceroy Riviera Maya, a Luxury Villa Resort on Jul 21, 2024 start from $594.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viceroy Riviera Maya, a Luxury Villa Resort have an airport shuttle?

Viceroy Riviera Maya, a Luxury Villa Resort offers an airport shuttle 24 hours a day, on request, for a charge of USD 348 per vehicle, roundtrip.

How close is Viceroy Riviera Maya, a Luxury Villa Resort to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Viceroy Riviera Maya, a Luxury Villa Resort offer free breakfast?

Free breakfast isn’t provided at Viceroy Riviera Maya, a Luxury Villa Resort, but continental breakfast is offered for a fee of between USD 35 and 50 per person.

Is there a casino at Viceroy Riviera Maya, a Luxury Villa Resort?

No, there is no casino at this hotel, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Viceroy Riviera Maya, a Luxury Villa Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Viceroy Riviera Maya, a Luxury Villa Resort?

Free parking is not available at this hotel. Valet parking is available for USD 8 per day.

Does Viceroy Riviera Maya, a Luxury Villa Resort have a pool?

Viceroy Riviera Maya, a Luxury Villa Resort features an outdoor pool.

Does Viceroy Riviera Maya, a Luxury Villa Resort have a restaurant?

There are 2 onsite restaurants, offering options like Mexican cuisine, a beachfront location, and ocean views.

Does Viceroy Riviera Maya, a Luxury Villa Resort have a spa?

Pamper yourself with a day at Wayak Spa, where you can enjoy aromatherapy, prenatal massages, and body scrubs.

How close is Viceroy Riviera Maya, a Luxury Villa Resort to downtown Playa del Carmen?

Viceroy Riviera Maya, a Luxury Villa Resort is 3.6 mi away from Playa del Carmen.

Viceroy Riviera Maya, a Luxury Villa Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 359 reviews" "
Rating 8 - Good. 46 out of 359 reviews" "
Rating 6 - Okay. 10 out of 359 reviews" "
Rating 4 - Poor. 8 out of 359 reviews" "
Rating 2 - Terrible. 8 out of 359 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jeanne Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was beautiful and the staff was so friendly.
Stayed 4 nights in Feb 2024

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place out of the busy city
This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are a dream and the walk path to the pool with access to the beach is just a dream.
Stayed 3 nights in Feb 2024

10/10 Excellent

CHIA-TENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Viceroy. From the moment we arrived it was first class the entire time. We used the resort car service which was nice to not have to hassle with the taxis when we arrived at the airport. Straight through the chaos, to our car and away we went. Greeted with drinks and quick lay of the land and shown to our bungalow after the financials were handled. Could not have been happier with #34. It was off the main path, plenty of privacy and extremely clean. Great plunge pool was used daily/nightly. Hammock needs changed as the ends were too close and couldn’t lay back. Room was amazing. No complaints. Clean, cool and comfortable. Outdoor shower was exceptional and almost every shower was taken outdoors. Entire setup was perfect we really felt like we were there alone. Food was very good. Menu selections had a nice variety. My girlfriend is a vegetarian so I was a little worried about finding options for here but wait staff understood and were helpful in making sure she had choices. Beach was the least impressive of the entire facility. It was nice but not great and was rocky as other reviews suggest. Would not go for the beach specifically but pool area was great. All staff were amazing and extremely helpful. Could not have been happier and it didn’t feel forced. Bottom line is we will be back and excited for another trip. You won’t be disappointed. Could be a bit noisy on the weekends from neighbor resort. It was on Friday.

6/10 Okay

hussein M

Liked: Cleanliness
Disliked: Staff & service
The staff wants to suck your blood , not friendly at all.
Stayed 6 nights in Aug 2023

8/10 Good

Percy

Stayed 3 nights in Oct 2023

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. The staff was fantastic!
Stayed 4 nights in Jul 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, relaxing and excellent staff
Stayed 4 nights in Jun 2023