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The St. Regis Kanai Resort, Riviera Maya

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Property video
6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Parking included

Explore the area

View in a map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730
  • Place, Maroma Beach
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪14 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Non Smoking, Ocean View (Private Pool)

Down comforters, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Non Smoking, Ocean View (Private Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking, Ocean View (Private Pool)

Down comforters, minibar, in-room safe, individually decorated

Grand Room, 2 Queen Beds, Non Smoking, Ocean View (Private Pool)

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)

  • 1130 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Corner)

Room, 1 King Bed, Non Smoking, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Ocean View (Corner)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Private Pool)

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Suite, 1 King Bed, Non Smoking, Ocean View (Private Pool)

  • 1130 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Bathtub)

Suite, 1 King Bed, Non Smoking, Ocean View (Bathtub) | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Ocean View (Bathtub)

  • 1130 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Corner)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Ocean View (Corner)

  • 1708 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Corner)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Ocean View (Corner)

  • 1708 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View (Corner)

Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, Non Smoking, Ocean View (Corner)

  • 2313 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View (Corner)

Studio, 1 King Bed, Non Smoking, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Studio, 1 King Bed, Non Smoking, Ocean View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Suite, 1 Double Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Grand Room, 1 Double Bed, Non Smoking, Ocean View (Private Pool)

Down comforters, minibar, in-room safe, individually decorated

Grand Room, 1 Double Bed, Non Smoking, Ocean View (Private Pool)

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 Double Bed, Non Smoking, Ocean View (Terrace)

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking, Ocean View (Terrace)

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.A stay at this Maroma hotel places you within 6 miles (10 km) of El Camaleón Mayakoba Golf Course and 9 miles (15 km) of Gran Coyote Golf. Quinta Avenida and Playa del Carmen Maritime Terminal are within 12 miles (20 km).

What's nearby

  • Maroma Beach - 5 min drive - 1.4 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 5.7 miles
  • Tres Rios Ecopark - 14 min drive - 3.9 miles
  • El Camaleón Mayakoba Golf Course - 14 min drive - 5.5 miles
  • Gran Coyote Golf - 15 min drive - 7.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Jaal-Ha - ‬17 min drive
  • ‪Tequila Bar - ‬15 min drive
  • ‪El Pajarito - ‬16 min drive
  • Chaya
  • ‪Preferred Beach Club - ‬16 min drive

About this property

The St. Regis Kanai Resort, Riviera Maya

5-star beachfront hotel near Maroma Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At The St. Regis Kanai Resort, Riviera Maya you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 4 poolside bars, and 5 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's club, a garden, and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • 9 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2023
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On the beach, white sand, beach cabanas, sun loungers

The Riviera Maya EDITION At Kanai

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.9 out of 5, Exceptional, 79 reviews
$527 nightly
The price is $625
Oct 13 - Oct 14
Total with taxes and fees
The Riviera Maya EDITION At Kanai

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 50 per person
  • 2 beach bars
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Beach club
  • Children's club
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 85.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 16 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Frequently asked questions

How close is The St. Regis Kanai Resort, Riviera Maya to the airport?

The St. Regis Kanai Resort, Riviera Maya is 31 mi (275-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The St. Regis Kanai Resort, Riviera Maya?

As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at The St. Regis Kanai Resort, Riviera Maya on Oct 20, 2025 start from $511.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St. Regis Kanai Resort, Riviera Maya have an airport shuttle?

Airport shuttle services are not available at The St. Regis Kanai Resort, Riviera Maya.

How close is The St. Regis Kanai Resort, Riviera Maya to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does The St. Regis Kanai Resort, Riviera Maya offer free breakfast?

Free breakfast isn’t provided at The St. Regis Kanai Resort, Riviera Maya, but cooked-to-order breakfast is offered for a fee of between MXN 40 and 50 per person. It's available every day from 7:00 AM to noon.

Is there a casino at The St. Regis Kanai Resort, Riviera Maya?

No, there is no casino at this hotel, but Riviera Gran Casino (21-min drive) is nearby.

What time is check-in at The St. Regis Kanai Resort, Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The St. Regis Kanai Resort, Riviera Maya?

This hotel offers free self parking and valet parking.

Does The St. Regis Kanai Resort, Riviera Maya have a pool?

The St. Regis Kanai Resort, Riviera Maya features 5 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does The St. Regis Kanai Resort, Riviera Maya have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does The St. Regis Kanai Resort, Riviera Maya have a spa?

This hotel has a spa, which features body scrubs, body treatments, and deep-tissue massages.

How close is The St. Regis Kanai Resort, Riviera Maya to downtown Playa del Carmen?

The St. Regis Kanai Resort, Riviera Maya is 8.2 mi away from Playa del Carmen.

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 99 reviews
Rating 8 - Good. 8 out of 99 reviews
Rating 6 - Okay. 3 out of 99 reviews
Rating 4 - Poor. 3 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Altraneast M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!
Stayed 3 nights in Jun 2025

10/10 Excellent

Reid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest properties I’ve ever stayed at. The service was absolutely top notch.
Stayed 5 nights in May 2025

10/10 Excellent

Mustapha

Stayed 4 nights in May 2025

10/10 Excellent

Bradley

Stayed 5 nights in May 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2025

10/10 Excellent

Azeem

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Gave upgraded room because of two babies. Will definitely come back again. 5 star. A
Stayed 2 nights in Apr 2025

10/10 Excellent

catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, calm, and relaxing. The service is outstanding!! From the receptionist through the beach area—Alejandro and Eric are the most amazing servers.
Stayed 6 nights in Mar 2025

4/10 Poor

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
not what i was expecting - Edition much better service
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous at so many levels.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Joshue, DULUTH

Stayed 3 nights in Jan 2025

10/10 Excellent

catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2024

10/10 Excellent

Shellneithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing design
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and butler service - always available to help out whenever needed
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Riviera Maya

Had an amazing time with my Family. Room pool gave it a special touch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aylar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, good service and food.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aylar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aylar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, new hotel. Excellent service and good food. Nothing to complain about.
Stayed 5 nights in Sep 2024

10/10 Excellent

Livia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is stunning, and the service was top-notch without feeling pushy. My room had incredible views of the ocean and mangroves. The food was also fantastic, with plenty of delicious options. Overall, it’s the perfect place to relax and enjoy the beauty of the Riviera Maya.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was Incredible!!! It is build on mangroves and surrounded by them. One of the most beautiful hotels. Amazing service. They had activities for everyone in the family; various pools, restaurants, beach, spa, kid’s club, library, curated stores. We had a birthday party here and we had people of all ages and everyone left with a happy heart.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo Baeza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel esta increible, las instalaciones muy bien. El servicio en albercas tiene que mejorar, se tardan mas de 1 hora en traer cualquier cosa. También la limpieza de los cuartos tienen que hacerla mejor
Stayed 4 nights in Aug 2024