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The Gallery Apartments

3.0 star property
Family-friendly 3-star hotel near Playa del Carmen Main Beach

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Photo gallery for The Gallery Apartments

Relax by the serene pool surrounded by lounge chairs and palm trees.
Relax in this stylish room with a dining area, sofa, and large window offering a view.
Relax on the balcony with a round table and two chairs, overlooking the surrounding area.
Relax in a spacious room with a comfortable sofa, flat-screen TV, and sliding glass door leading to a balcony with dining area.
Relax in this serene hotel room with a large bed and sliding glass door leading to a balcony with a view.

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
Av Constituyentes esquina, 15 Avenida Nte Mz 79, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Mamitas Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪60 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms

Terrace/patio

Premier Apartment, 2 Bedrooms

  • 1184 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Playa del Carmen

City center stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬3 min walk
  • ‪Suerte de Churro - ‬1 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬1 min walk

About this property

The Gallery Apartments

Family-friendly 3-star hotel near Playa del Carmen Main Beach
The Gallery Apartments offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily.

Business amenities include a business center and a meeting room. A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly The Gallery Apartments. Self parking is free.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 guestroom or unit
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Air-conditioned accommodations at The Gallery Apartments are accessible via exterior corridors and offer safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans.

The Gallery Spa has 2 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Library
  • Playground
  • Rooftop pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at The Gallery Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Gallery Apartments Hotel
The Gallery Apartments Playa del Carmen
The Gallery Apartments Hotel Playa del Carmen

Frequently asked questions

How close is The Gallery Apartments to the airport?

The Gallery Apartments is 22.1 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does The Gallery Apartments have an airport shuttle?

Airport shuttle services are not available at The Gallery Apartments.

How close is The Gallery Apartments to the beach?

This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 7-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does The Gallery Apartments offer free breakfast?

The Gallery Apartments does not offer free breakfast.

Is there a casino at The Gallery Apartments?

No, there is no casino at this hotel, but Riviera Gran Casino (7-min walk) is nearby.

What time is check-in at The Gallery Apartments?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in costs USD 20 (subject to availability).

Is there free parking at The Gallery Apartments?

This hotel offers free self parking.

Does The Gallery Apartments have a pool?

The Gallery Apartments features 2 outdoor pools and a children's pool.

Does The Gallery Apartments have a restaurant?

Yes, there is a restaurant on site.

Does The Gallery Apartments have a spa?

Pamper yourself with a day at The Gallery Spa, where you can enjoy massages.

How close is The Gallery Apartments to downtown Playa del Carmen?

The Gallery Apartments is 0.1 mi away from Playa del Carmen.

The Gallery Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mel, Dundee, Scotland

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so she came back the next day and offered us a studio with a small kitchenette. (Which we paid the difference) Good location only 5 minute walk to 5th Avenue. Small things could improve - 1. No iron in small apartment 2. Wifi password wasn't correct and had to message to get it 3. Coffee machine available but no mugs in room 4. Limited hot water in shower, only lasts a few minutes.
Stayed 4 nights in Sep 2020

10/10 Excellent

Antonio, Tijuana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente y hermoso hotel . Solo les sugeriría cambiar los colchones por unos más cómodos. Todo increíble
Stayed 8 nights in Oct 2020

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son unos bandidos tengan cuidado

Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...
Stayed 2 nights in Sep 2020