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Palmar del Sol by Riviera Maya Suites

3.0 star property
Family-friendly 3-star hotel near Playa del Carmen Main Beach

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Photo gallery for Palmar del Sol by Riviera Maya Suites

Property grounds
Bungalow, 2 Double Beds, Kitchen | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair
Reception
Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • Pool
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
Calle 32 Norte con 5ta Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

  • 180 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 150 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Villa (Garden Villa)

  • 1938 sq ft
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

  • 1615 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(2 reviews)
  • 1615 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • 1614 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

  • 1938 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Seaside stay .At this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both within a 5-minute walk. Mario Villanueva Stadium Madrid and Mamitas Beach are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • Starbucks
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬2 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk

About this property

Palmar del Sol by Riviera Maya Suites

Family-friendly 3-star hotel near Playa del Carmen Main Beach
Palmar del Sol by Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Palmar del Sol by Riviera Maya Suites. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 30 guestrooms or units
  • 3 levels
  • Built in 2006
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
Palmar del Sol by Riviera Maya Suites offers 30 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with digital channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

How close is Palmar del Sol by Riviera Maya Suites to the airport?

Palmar del Sol by Riviera Maya Suites is 22.6 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Palmar del Sol by Riviera Maya Suites have an airport shuttle?

Palmar del Sol by Riviera Maya Suites offers an airport shuttle 24 hours a day, on request, for a charge of MXN 2800 per vehicle, roundtrip.

How close is Palmar del Sol by Riviera Maya Suites to the beach?

This hotel is a short 4-minute walk from Playa del Carmen Main Beach and 4-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Palmar del Sol by Riviera Maya Suites offer free breakfast?

Palmar del Sol by Riviera Maya Suites does not offer free breakfast.

Is there a casino at Palmar del Sol by Riviera Maya Suites?

No, there is no casino at this hotel, but Riviera Gran Casino (15-min walk) is nearby.

What time is check-in at Palmar del Sol by Riviera Maya Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Palmar del Sol by Riviera Maya Suites?

This hotel offers free self parking.

Does Palmar del Sol by Riviera Maya Suites have a pool?

Palmar del Sol by Riviera Maya Suites features an outdoor pool and a children's pool.

Does Palmar del Sol by Riviera Maya Suites have a spa?

There are no spa services available at this hotel.

How close is Palmar del Sol by Riviera Maya Suites to downtown Playa del Carmen?

Palmar del Sol by Riviera Maya Suites is 0.5 mi away from Playa del Carmen.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 415 reviews
Rating 8 - Good. 61 out of 415 reviews
Rating 6 - Okay. 17 out of 415 reviews
Rating 4 - Poor. 8 out of 415 reviews
Rating 2 - Terrible. 6 out of 415 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mitchel philip, salt lake city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful staff… highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Stayed 4 nights in May 2025

10/10 Excellent

Silke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and the hammocks were wonderful. Also, the air conditioning was very great. Loved the greenery, and the little animals that roamed around. Close to the beach and a convenience store. Since it’s downtown, there was loud music every night, not super quiet, but expected the noise considering its location.
Stayed 7 nights in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the Bungalow Studio suites and couldn't be more pleased. It was a beautiful, spacious room with a separate living room area and a lovely kitchen. It felt like we had our own little house while we were there. And the grounds of the hotel or covered with native plants that host many beautiful birds. We woke up every morning to the sounds of the rainforest. Even though we were so close to downtown, it still felt like we were in the middle of nature. The staff was wonderful and kind. It was an all-around fabulous experience and we will definitely be back soon. Thank you to everyone there!
Stayed 3 nights in May 2025

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiado bueno para el precio, playa a 2 minutos caminando, parking disponible... excelente atencion, pool con jacuzzi super clean... 100 % recomendado..
Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Stayed 4 nights in Apr 2025

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones muy bonitas y cómodas, todo muy bien y muy cerca de la playa y de la 5ta avenida.
Stayed 1 night in May 2025

10/10 Excellent

Christina A

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a stay last minute and on a budget and this
Stayed 7 nights in Apr 2025

8/10 Good

Xinxin

Traveled with family
Liked: Cleanliness, staff & service
Great location, close to the 5th Ave. and the beach. The staffs are very friendly and attentive. The hotel is a bit old and small, but overall great experiences, will come back again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Gino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had great 9 nights there in the bungalow.

Everything was amazing. The animals in the garden, the pool, the service, all the receptionists, fresh water in the kitchen, the white sand on the beach...
Stayed 9 nights in Apr 2025

10/10 Excellent

Elizabeth, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Aki

Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 10 days at Rivirea Maya Suites and we couldn’t have picked a better hotel! We loved the beautiful grounds and pool area. It feels like a tropical hideaway right in the city. The location is great, close to everything from the beach to all the action along Quinta Av, and more…but just away enough from the action to still feel peaceful and very safe. And the staff was wonderful - everyone is so friendly and alway helpful with any questions or requests. We look forward to our next visit.
Stayed 11 nights in Apr 2025

10/10 Excellent

Lisa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

8/10 Good

Tek, Didcot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yosef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location good customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Della

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walking to all the shops. We spent a lot of time in the pool and hot tub. The room had comfortable beds and all the amenities you need. I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector M

Liked: Property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach and one block from quinta avenida, still somehow feels secluded with a nice pool to chill out
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025