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Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Paraiso Golf Course

Choose dates to view prices

Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, sun loungers
Property video
Garden
On the beach, white sand, sun loungers, beach umbrellas
Relax in the elegant lobby with a central table, ornate furniture, and a high ceiling featuring a geometric pattern.

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub

Explore the area

Map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    ‪10 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪2 min drive‬
  • Maroma Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Junior Suite, Accessible

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(40 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

8.0 out of 10
Very good
(9 reviews)
  • 667 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

8.0 out of 10
Very good
(2 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room (One Bedroom, Star Family)

View from room

Room (One Bedroom, Star Family)

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Accessible

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Room (One Bedroom, Star Family)

View from room

Room (One Bedroom, Star Family)

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

9.4 out of 10
Exceptional
(6 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

  • 624 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

  • 667 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4

View all photos for Suite Junior with Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Beach View

  • Beach view
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • Sleeps 4

Suite Junior with Garden View

  • Sleeps 4

Suite Junior with Garden View

  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • Sleeps 4

View all photos for Suite Junior with Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Beach View

  • Beach view
  • Sleeps 4

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4

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  • Pool
  • All inclusive
  • Spa
  • Free WiFi
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About the neighborhood

Playa del Carmen

Beachfront retreat .Stay at this Playa del Carmen property and you'll be within 2 miles (3 km) of Playa Paraiso Golf Course and 6 miles (10 km) of Maroma Beach. Ojo de Agua Beach and Punta Esmeralda Beach are within 12 miles (20 km).

What's nearby

  • Paradise Beach - 8 min walk - 0.5 miles
  • Playa Paraiso Golf Course - 10 min walk - 0.5 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 2 min drive - 0.7 miles
  • Maroma Beach - 9 min drive - 3.1 miles
  • Tres Rios Ecopark - 14 min drive - 7.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Laguna - ‬1 min walk
  • ‪Snake Bar At Iberostar Maya - ‬3 min walk
  • ‪Alberca - Pool - Bar - ‬9 min walk
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5-star beachfront property near Playa Paraiso Golf Course
Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Paraíso Maya Suites - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

  • 434 guestrooms or units
  • 3 levels
  • 20 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

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Iberostar Selection Paraíso Lindo - All Inclusive

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.4 out of 5, Excellent, 1,004 reviews
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Property amenities

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • 20 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 8 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Lazy river
  • Nightclub
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

How close is Iberostar Selection Paraíso Maya Suites - All Inclusive to the airport?

Iberostar Selection Paraíso Maya Suites - All Inclusive is 33.7 mi (275-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Iberostar Selection Paraíso Maya Suites - All Inclusive.

How close is Iberostar Selection Paraíso Maya Suites - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Iberostar Selection Paraíso Maya Suites - All Inclusive offer free breakfast?

Iberostar Selection Paraíso Maya Suites - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Iberostar Selection Paraíso Maya Suites - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (24-min drive) is nearby.

What time is check-in at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Iberostar Selection Paraíso Maya Suites - All Inclusive?

This property offers free self parking and valet parking.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a pool?

Iberostar Selection Paraíso Maya Suites - All Inclusive features 8 outdoor pools and a children's pool.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a restaurant?

Yes, there are 20 restaurants on site.

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a spa?

Pamper yourself with a day at Spa Sensations, where you can enjoy aromatherapy, reflexology, and sports massages.

How close is Iberostar Selection Paraíso Maya Suites - All Inclusive to downtown Playa del Carmen?

Iberostar Selection Paraíso Maya Suites - All Inclusive is 11.4 mi away from Playa del Carmen.

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

erica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Bettina

Traveled with family
Liked: Cleanliness, staff & service, amenities
The reason for my 3 star review is due to the false marketing--it's 4.5 star rating that it promotes must be self appointed as anyone who has stayed at 5 star can see that this is no higher than a 4. To use the word luxury only applies to a few select spaces around the resort, so it is misleading to use that term to the resort as a whole. The resort is clean, a good beach, and a lot to do, so if that is your goal this is perfect. Food was mediocre, and getting reservations is a joke if you want an actual regular meal time (not at 5 or 9) Regular meal times are mainly reserved for their premium upcharge and people who agree to their timeshare pitch. It touts a lot of restaurants, but near the pool the breakfast closes early (10), and lunch doesn't open until 1. The timeshare pitch is really too much. The concierge really pressured us to do it, we kept saying no, she said she'd pencil us in and we could play it by ear. When we didn't show, she called, came to our room, and even said that her job performance depended on us attending. We felt badly for her, and don't feel it's fair to either the hardworking employees or the paying guests to put that type of pressure on the pitch. The fight for pool chairs was silly, the beach was not an issue as it was red flag windy our entire stay so the majority of the guests were not on it for long. We had the power and ac go out in our room multiple times, although they were quick to come and fix.
Stayed 3 nights in Mar 2025

4/10 Poor

Thanh

Disliked: Staff & service
We picked this property
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely vacation.
Stayed 7 nights in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a lot to offer with food activities pools and beach. The people are very helpful. The beach is very nice with not much sargassum when i was there. If you want lounge chairs by the pool and beach you have to get up very early to save a seat.
Stayed 9 nights in Mar 2025

8/10 Good

Mary Kaye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Iberostar Maya suites many times. This was my sixth time so obviously I continue to come back. The resort is beautiful and always clean. Most staff was amazing. We had a couple issues with the girls at the Star coffee shop both at the Lindo resort and at the Maya resort, young girls that were just a bit rude. The staff at the Maya lobby, including Raul and Kevin were awesome! For the most part, the food was good. The buffet at the Maya, (which is new) the seafood was incredible. Lots of lobster! The chef there was very nice. He came out and spoke to us. I believe his name was Oscar. The Mexican Restaurant that we were waiting to be seated at as we looked over the menu, It was definitely not an impressive menu. I’m very glad we did not stay because we talked to people later that evening who said they waited to be seated for over an hour and then waited for their food for over an hour and that it was pretty bad. So I’m glad we never ate there. The breakfast buffets are always incredible so much food to choose from and always good. So I highly recommend this resort!
Stayed 8 nights in Feb 2025

2/10 Terrible

Ilyas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not even 1 star,rakuns running around ,cockroaches everywhere,wait time to eat is 1hr to 1.45
Stayed 6 nights in Feb 2025

10/10 Excellent

Mario Garcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The were so nice good service
Stayed 6 nights in Feb 2025

6/10 Okay

Kenneth

Traveled with family
Liked: Staff & service, room comfort

Kids playground always broken

This was my 1st time staying at an all-inclusive resort. Pros big property with nice beach & maybe pools. Con-Steak House needs to improve the taste of the food. Buffets and snack bars were better than restaurants on property. We went out several times for dinner to have a really good meal. We booked this resort for the activities for a 3 1/2-year-old. Sadly, he couldn't do much because of the water playground being broken the entire time & you have to be a certain height to ride the slides. Our Jr. Suite was nice & comfortable, but the shower needs some TLC. Staff was excellent! Very customer oriented.
Stayed 6 nights in Feb 2025

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The food was the only item at this resort that was average. I'd suggest going to the a la carte restaurants over the buffet. Otherwise, the place was amazing, the staff were amazing! Very nice place...
Stayed 7 nights in Jan 2025

10/10 Excellent

Don

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I would highly recommend it for a vacation
Stayed 5 nights in Jan 2025

10/10 Excellent

Lizuarte J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Matthew A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Maya, the property is just beautiful and they have a lot for kids to do there. We were never bored. It was super clean and the staff was amazing at keeping it that way. Food was great!
Stayed 5 nights in Jan 2025

10/10 Excellent

Zakaria

Stayed 5 nights in Oct 2024

10/10 Excellent

wihane

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great experience
Stayed 8 nights in Jan 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Ashley, San Ramon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great everywhere we went. We have a 6 and 4 year old and while there were plenty of fun things for them to do the food was not appropriate or always available for their age. Everything was a buffet. We could not get a reservation to the steak or Japanese restaurant in the 5 days we were there which were the 2 restaurants we knew our kids would enjoy the most. You would think quesadillas would be always on the menu but they were not. Most restaurants kids menus had 1 or 2 choices and because it was buffet you could not ask for a minor ingredient change or elimination. It was very frustrating and the kids ate very little which made them grumpy. The beach had the best options but was not open at night. We ate at the same Lindo buffet for 3 days and 4 meals straight.
Stayed 5 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Charon Patrice, Chestnut Hill

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, well run, fantastic pools and slides and a fabulous beach. Also, the food was excellent and there were several options to dine. Wish I’d stayed longer!
Stayed 5 nights in Dec 2024

6/10 Okay

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in quite a few all-inclusive resorts in the area and this one was just meh. I was unimpressed with the food and the entertainment. The place is huge and connected to another resort which shares restaurants, etc. The room was missing a hairdryer. Our roll away never came. Our extra pillows never came. There are zero snacks in the room. There’s a bottle of wine in the room but no way to open it. There were zero reservations available for the 2 nice restaurants for any of the nights we were there. We waited 2 hours for the Italian restaurant because we didn’t want to eat at the buffet again. The seafood restaurant was not yummy. However, the rooms were clean, the beach was nice, there was food at the beach but only burgers and fries every day. There’s a bar at the beach but not really great waiters. We woke up at 6am to get chairs every day or we wouldn’t have had anywhere to sit at all. They seemed over booked and understaffed. We saw 2 fire shows while there…One was really good. My kids enjoyed the water slides. The Mexican buffet was fast and pretty good for a quick lunch. There’s plenty of shade around. The air conditioning in the rooms worked well. Honestly I enjoyed the Secrets, Excellence, Riu and Dreams resorts better.
Stayed 5 nights in Dec 2024

8/10 Good

Amanda

Stayed 4 nights in Dec 2024