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Grand Velas Riviera Maya - All Inclusive

5.0 star property
5-star luxury property near El Camaleón Mayakoba Golf Course, connected to the convention center

Choose dates to view prices

Photo gallery for Grand Velas Riviera Maya - All Inclusive

Exterior
Property video
3 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, 3 swim-up bars, 3 poolside bars, 2 beach bars
6 bars/lounges, 3 swim-up bars, 3 poolside bars, 2 beach bars

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Parking included

Explore the area

Map
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Playa Xcalacoco
    ‪9 min drive‬
  • Tres Rios Ecopark
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Grand Class Pool Suite Ocean Front

Grand Class Pool Suite Ocean Front | 1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Class Pool Suite Ocean Front

10.0 out of 10
Exceptional
(4 reviews)
  • 1378 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Suite Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Ambassador Suite Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Zen Grand Two Bedroom Family Suite Nature View

1 bedroom, premium bedding, down comforters, pillowtop beds

Zen Grand Two Bedroom Family Suite Nature View

10.0 out of 10
Exceptional
(1 review)
  • 2368 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Ambassador Pool Suite Ocean View

1 bedroom, premium bedding, down comforters, pillowtop beds

Ambassador Pool Suite Ocean View

  • 1270 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ambassador Two Bedrooms Family Suite Ocean View

Ambassador Two Bedrooms Family Suite Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Ambassador Two Bedrooms Family Suite Ocean View

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Nature View Suite - Zen Experience

1 bedroom, premium bedding, down comforters, pillowtop beds

Nature View Suite - Zen Experience

8.8 out of 10
Excellent
(9 reviews)
  • 1184 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Nature View Suite with Pool - Zen Experience

1 bedroom, premium bedding, down comforters, pillowtop beds

Nature View Suite with Pool - Zen Experience

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luis Donaldo Colosio
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,002 reviews
The price is $626
$515 nightly
$626 total
Total includes taxes and fees
Jun 28 - Jun 29
Paradisus Playa del Carmen – Riviera Maya - All Inclusive

About the neighborhood

Playa del Carmen

Beachside getaway.You'll be 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course with a stay at this Playa del Carmen property.

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 1.6 miles
  • Gran Coyote Golf - 8 min drive - 3.1 miles
  • Playa Xcalacoco - 9 min drive - 2.4 miles
  • Tres Rios Ecopark - 14 min drive - 5.3 miles
  • Playa del Carmen Main Beach - 14 min drive - 6.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Amaranto - ‬13 min drive
  • ‪Alberca - Pool - ‬13 min drive
  • ‪Privilege Lounge - ‬20 min walk
  • ‪Piano Bar - ‬14 min drive
  • ‪Restaurante Hacienda - ‬11 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

5-star luxury property near El Camaleón Mayakoba Golf Course, connected to the convention center
Grand Velas Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Grand Velas Riviera Maya - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 539 guestrooms or units
  • 4 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 94548 sq ft of conference space
  • 8784 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Grand Velas Riviera Maya - All Inclusive offers 539 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations are furnished with single sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

SE Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Mini golf
  • Piano
  • Pilates classes
  • Playground
  • Shopping
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply for connecting/adjoining rooms and are subject to availability.
This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Velas Riviera Maya - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Grand Velas Riviera Maya
Grand Velas All Inclusive
Grand Velas All Inclusive Riviera Maya
Grand Velas Riviera Maya
Grand Velas Riviera Maya All Inclusive Playa del Carmen
Grand Velas Riviera Maya Playa del Carmen
Riviera Maya Grand Velas
Velas Grand Riviera Maya
Velas Riviera Maya
Velas Riviera Maya Inclusive
Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen
Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen
Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel
Grand Velas Riviera Maya All Inclusive Playa del Carmen
Hotel Grand Velas Riviera Maya - All Inclusive
Grand Velas Riviera Maya - All Inclusive Playa del Carmen
Grand Velas Riviera Maya All Inclusive Hotel
Grand Velas Riviera Maya All Inclusive
Velas Riviera Maya Inclusive

Frequently asked questions

How close is Grand Velas Riviera Maya - All Inclusive to the airport?

Grand Velas Riviera Maya - All Inclusive is 26.7 mi (265-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Maya - All Inclusive on Jul 6, 2025 start from $1,219.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Velas Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Velas Riviera Maya - All Inclusive.

How close is Grand Velas Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Velas Riviera Maya - All Inclusive offer free breakfast?

Grand Velas Riviera Maya - All Inclusive offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Grand Velas Riviera Maya - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (14-min drive) is nearby.

What time is check-in at Grand Velas Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grand Velas Riviera Maya - All Inclusive?

This property offers free self parking and valet parking.

Does Grand Velas Riviera Maya - All Inclusive have a pool?

Grand Velas Riviera Maya - All Inclusive features 3 outdoor pools and a children's pool.

Does Grand Velas Riviera Maya - All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like Fusion cuisine, a beachfront location, and garden views.

Does Grand Velas Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at SE Spa, where you can enjoy detox wraps, prenatal massages, and aromatherapy.

How close is Grand Velas Riviera Maya - All Inclusive to downtown Playa del Carmen?

Grand Velas Riviera Maya - All Inclusive is 4.5 mi away from Playa del Carmen.

Grand Velas Riviera Maya - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 771 out of 895 reviews
Rating 8 - Good. 82 out of 895 reviews
Rating 6 - Okay. 17 out of 895 reviews
Rating 4 - Poor. 15 out of 895 reviews
Rating 2 - Terrible. 10 out of 895 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oldemar, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
It's our second time at this hotel, and our experience has exceeded our expectations. Great property, clean, and good food options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The service was outstanding!
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great beach, the ocean is rocky which is unfortunately.
Stayed 4 nights in Mar 2025

10/10 Excellent

Oldemar, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spectacular; the pools are clean, the gardens are beautiful, and the rooms exceed your expectations. The beach had a lot of seaweed, but they made an effort to keep it clean and enjoyable.

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

mayra garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is paradise. Can’t wait to go back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Leysan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service and food! This resort is absolutely beautiful and clean. The spa is a must, it is fabulous! We could not eat at the Michelin Star restaurant which was very disappointing. The earliest reservation was for 9:45pm, which is very late. I wish I would have known to book dinner reservations ahead of time. There was no way to get an earlier reservation the entire week we were there. Everything at this resort was just amazing!
Stayed 7 nights in Mar 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Katherine

Traveled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Pete

Stayed 4 nights in Feb 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility in all aspects Superior service and friendliness Wonderful beach
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Jan 2025

2/10 Terrible

Yuriy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Great property. Initially I visited Grand Velas in Cabo. That experience was A . This hotel was waaaaaay worse. Room was not super clean when I arrived. sink was dirty. service is terrible. takes forever to receive a waiter. waited as much as 40 minutes during dinner to get food. very slow and inattentive. not going there again. bad experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alejandro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect except for service around pool
Stayed 4 nights in Jan 2025

6/10 Okay

Manolo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Falta de personal y mala atención al cliente
Stayed 7 nights in Dec 2024

10/10 Excellent

Bhupathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself I great. However, the brokered transport from the hotel isn’t very flexible. Our flight was delayed and we had to forgo the entire amount, which was pricey.
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is amazing here
Stayed 4 nights in Nov 2024

10/10 Excellent

Bing Li, Langley

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Hussein

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort
Stayed 8 nights in Dec 2024

10/10 Excellent

Anamaria, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort in the Cancun/Playa del Carmen area. It is indeed a five star hotel. The service is excellent, the rooms are great, the dining options are fantastic. The beach and pools are wonderful.
Stayed 5 nights in Nov 2024

8/10 Good

evis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff is really great some not so much
Stayed 8 nights in Nov 2024