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Aruma Suites

3.5 star property
3.5-star hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Aruma Suites

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Breakfast area
Reception
Exterior
Superior Room, 1 King Bed, Balcony | Down comforters, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Air conditioning

Standard Room, 1 King Bed, Air conditioning | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Air conditioning

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Down comforters, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Balcony

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Double Beds, Microwave

Deluxe Suite, 2 Double Beds, Microwave | Down comforters, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Double Beds, Microwave

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

City center stay.A stay at this Downtown Playa del Carmen hotel places you steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. Mamitas Beach and Calle 12 are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪Bovino's - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk

About this property

Aruma Suites

3.5-star hotel near Quinta Avenida
As a guest of Aruma Suites, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 2002
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • No smoking on site
Aruma Suites offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Pillowtop beds feature down comforters. Cable television is provided. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
  • Housekeeping
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Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 200

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 200

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

How close is Aruma Suites to the airport?

Aruma Suites is 22.2 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Aruma Suites?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Aruma Suites on Jul 15, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aruma Suites have an airport shuttle?

Airport shuttle services are not available at Aruma Suites.

How close is Aruma Suites to the beach?

This hotel is a short 5-minute walk from Playa del Carmen Main Beach and 10-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Aruma Suites offer free breakfast?

Aruma Suites does not offer free breakfast.

Is there a casino at Aruma Suites?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min walk) is nearby.

What time is check-in at Aruma Suites?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Aruma Suites?

Free parking is not available at this hotel.

Does Aruma Suites have a pool?

Aruma Suites features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Aruma Suites have a spa?

There are no spa services available at this hotel.

How close is Aruma Suites to downtown Playa del Carmen?

Aruma Suites is 0.1 mi away from Playa del Carmen.

Aruma Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 213 reviews
Rating 8 - Good. 48 out of 213 reviews
Rating 6 - Okay. 32 out of 213 reviews
Rating 4 - Poor. 20 out of 213 reviews
Rating 2 - Terrible. 26 out of 213 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place was in a good location. Lack toiletries, breakfast was in another jitellocations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Milagro de Jesús

Liked: Property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Liran

Liked: Staff & service
Disliked: Property conditions & facilities
Best location but not m reely nice place
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Way too loud until 3am and bed wasn't comfy at all..
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Bueni
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness
Agradable
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the most horrible place I have been.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Pics are BS
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Inja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

James Al

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yampier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Stayed 7 nights in Feb 2024
Verified

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Kathryn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Eugene

Liked: Cleanliness
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Owen

Disliked: Cleanliness, property conditions & facilities
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Benett

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities
El personal fue amable en todo momento, en general fue una buena estancia.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

karla

Liked: Cleanliness, property conditions & facilities
La ubicación excellente el servicio por parte del staff también, había mucho ruido por las construcciones y tuvimos que despertar muy temprano a causa de eso, nos tocó un día muy frío y no había cobijas más que una sábana, pasamos frío pero fuera de eso si lo recomiendo
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

jesus emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
No había estacionamiento por lo tanto no me hospede en ese hotel
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Giannandrea

Liked: Staff & service
Disliked: Cleanliness, amenities
Non è un hotel è una camera
Stayed 2 nights in Jan 2026

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