Explore 19 Luxury Hotels in Downtown Indianapolis

"Professional at its best cleany relaxing rooms and great view.... ...they also switched me to a lower level room due to me being scared of heights lol "

"I guess we are now ADA. The toilet is so low we had trouble using it. We only stayed overnight. Next time do I ask for ADA?"

"The staff at the Embassy Suites was so accommodating and friendly. There was a lovely man that checked us in and wonderful breakfast staff. They were so friendly and helpful, one woman in particular made us feel so welcomed and helped me with my tray as well as making coffee for my friend. She was fantastic. The evening staff and comped drinks was so fun and really brought us all together as race fans, so fun and unexpected. My only complaint would be the cocktail hour snacks. If there is hummus - there should be veggies or pita chips - not potato chips. If there are potato chips - regular french onion dip, crowd pleaser, but the one that really threw me was the pasta??????????????????????? My entire party questioned that. I know it's cheap, but it is not an appetizer! when the tortilla chips came out - salsa, guacamole or a hot cheese sauce that should have been a given and cheese/sausage platter something for those of us who like savory - not a cake? Cake/packaged rice krispy treats and nutty bars do not go well with most alcohol, especially my guests who drink beer! I have a tip for you as a former restaurant manager - If you have people serving the apps. instead of letting the guests help themselves, they are less likely to over indulge. We did, but most of what I got. I threw out - the food mixing just not the best flavor. And that has nothing to do with the staff or their skills - you have to remember society is poorly mannered and they will take advantage of anyone. "

"Staff was very helpful and polite."

"The entire staff was friendly from the moment the valet opened my vehicle door to the moment I checked out for the end of my stay. Very clean facility. Great location in the heart of the city. Will definitely book again."

"This was a nice Sheraton. Service snd location were great!"