Fairmont Empress

4.5-star luxury hotel near Maritime Museum of British Columbia, connected to the convention center

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Free WiFi

Explore the area

721 Government St, Victoria, BC, V8W1W5

Place, Royal BC Museum
‪3 min walk‬
Place, Victoria Harbour
‪4 min walk‬
Place, Victoria Clipper Ferry Terminal
‪6 min walk‬
Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
‪4 min walk‬

Room options

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont City View 2 Double

Excellent

City view
240 sq ft
1 bedroom
Sleeps 3
2 Double Beds

Deluxe City View 2 Queen

Excellent

City view
334 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Fairmont Gold Harbour View 1 King

Exceptional

Harbor view
323 sq ft
1 bedroom
Sleeps 2
1 King Bed

Fairmont City View 1 Queen

Wonderful

City view
280 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe City View 1 King

Wonderful

City view
382 sq ft
1 bedroom
Sleeps 3
1 King Bed

Fairmont Gold City View 1 King

Exceptional

City view
301 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite City View 1 King

Exceptional

City view
452 sq ft
1 bedroom
Sleeps 3
1 King Bed

Fairmont City View 1 King

Wonderful

City view
280 sq ft
1 bedroom
Sleeps 2
1 King Bed

Deluxe City View 1 Queen

Wonderful

City view
382 sq ft
Sleeps 3
1 Queen Bed

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

Exceptional

City view
474 sq ft
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe City View 1 King

Exceptional

City view
377 sq ft
1 bedroom
Sleeps 2
1 King Bed

Fairmont Gold Deluxe City View 2 Queen

Exceptional

City view
377 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Fairmont Gold One Bedroom Suite City View 1 King

Exceptional

522 sq ft
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe Harbour View 1 King

Exceptional

Harbor view
323 sq ft
1 bedroom
Sleeps 3
1 King Bed

Fairmont Harbour View 1 Queen

Wonderful

Harbor view
280 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe Harbour View 1 King

Exceptional

Harbor view
382 sq ft
1 bedroom
Sleeps 2
1 King Bed

Fairmont Gold City View 1 Queen

Exceptional

City view
301 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Fairmont Gold Harbour View Executive Suite 1 King

Harbor view
420 sq ft
1 bedroom
Sleeps 3
1 King Bed

Signature Harbour View 1 King

Exceptional

Harbor view
344 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Harbour View 2 Queen

Very good

Harbor view
376 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

About the neighborhood

Victoria

Seaside stay .A stay at this Downtown Victoria hotel places you steps from Maritime Museum of British Columbia and within a 5-minute walk of British Columbia Parliament Building. Victoria Bug Zoo and Victoria Harbour are also within half a mile (1 km).

What's nearby

Government Street - 1 min walk - 0.0 miles
Royal BC Museum - 3 min walk - 0.2 miles
British Columbia Parliament Building - 3 min walk - 0.2 miles
Victoria Harbour - 4 min walk - 0.3 miles
Victoria Clipper Ferry Terminal - 6 min walk - 0.4 miles

Getting around

Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

‪The Sticky Wicket Bar & Restaurant - ‬6 min walk
‪Starbucks - ‬4 min walk
‪Tractor - ‬2 min walk
‪Q At The Empress - ‬1 min walk
‪Milestones - ‬2 min walk

About this property

Fairmont Empress

4.5-star luxury hotel near Maritime Museum of British Columbia, connected to the convention center

Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 22600 square feet (2100 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Fairmont Empress. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Victoria hotel.

431 guestrooms or units

8 levels

2 dining venues

Meeting rooms

22600 sq ft of conference space

2100 sq m of conference space

Built in 1908

Poolside lounge chairs

Charging station for electric cars

Business center (24 hours)

Conference center

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

Smoking in designated areas

Water dispenser

Bar or lounge

Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Pool
Hot tub
Pet friendly
Kids pool

$154 nightly

Mar 31 - Apr 1

Total with taxes and fees

Property amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities

Internet

Available in all rooms: WiFi (CAD 14.95 per night)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Self parking on site (CAD 39 per day; includes in/out privileges)
Valet parking on site (CAD 53 per day; includes in/out privileges)

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas

Things to do

Art gallery
Bicycle rentals
Children's pool
Designer stores
Full-service spa
Health club
Hot tub
Indoor pool
Indoor pool (guest access)
Sauna
Shopping mall
Steam room

Accessibility

No elevator

Room amenities

Entertainment

32-inch flat-screen TV with cable channels
Pay movies

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Coffee/tea maker
Electric kettle
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Portable fan
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
Self parking fee: CAD 39.00 per day (in/out privileges)
Valet parking fee: CAD 53.00 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Pool access available from 5:00 AM to 11:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont

Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Victoria

Fairmont Empress Victoria

Empress Hotel Victoria

Fairmont Hotel Empress

Fairmont Hotel Victoria

Fairmont Victoria

The Fairmont Empress Hotel Victoria

Victoria Fairmont

The Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Victoria

Fairmont Empress Hotel Victoria

Frequently asked questions

How close is Fairmont Empress to the airport?

Fairmont Empress is 0.2 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Empress?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Fairmont Empress on Mar 31, 2026 start from $262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Empress have an airport shuttle?

Airport shuttle services are not available at Fairmont Empress.

Does Fairmont Empress offer free breakfast?

Free breakfast isn’t offered at Fairmont Empress, but full breakfast is offered for a fee of between CAD 20 and 40 for adults, CAD 10 and 20 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Fairmont Empress?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Fairmont Empress?

Free parking is not available at this hotel. Self parking is available for CAD 39.00 per day, and valet parking for CAD 53.00 per day.

Does Fairmont Empress have a pool?

Fairmont Empress features an indoor pool and a children's pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Fairmont Empress have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and al fresco dining.

Does Fairmont Empress have a spa?

This hotel has a spa, which features aromatherapy, Swedish massages, and body treatments.

How close is Fairmont Empress to downtown Victoria?

Fairmont Empress is 0.5 mi away from Victoria.

Fairmont Empress Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

4/10 Poor

Holly

Dec 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was not ready, was told I would receive a text went it was ready, I didn’t need to come back to front desk and my bags would be moved upstairs. Never received a text, bags were not moved, and 45 min later went back to front desk.

Stayed 1 night in Dec 2025

10/10 Excellent

Hanessa Kaur

Traveled with partner

Dec 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

EXCELLENT service, the staff went above and beyond to ensure our stay was enjoyable

Stayed 1 night in Dec 2025

8/10 Good

Conrad

Traveled with group

Dec 29, 2025

Liked: Cleanliness, property conditions & facilities

A nice hotel but prices from rooms to dining options to services provided such as SPA and High Tea are very, very expensive and not worth the money spent.

Stayed 4 nights in Dec 2025

10/10 Excellent

Mary Jane

Dec 29, 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Traveled with family

Dec 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We did not use the bar. Room service was great and the high tea was amazing. The valet was spectacular and quite friendly. We had a large walk in closet and the beds were quite comfortable

Stayed 2 nights in Dec 2025

10/10 Excellent

Seho

Traveled with family and small children, Traveled with family

Dec 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes

Stayed 2 nights in Dec 2025

10/10 Excellent

Minjee

Traveled with partner

Dec 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing!!!

Best breakfast ever!! Pancake was amazing!

Stayed 2 nights in Dec 2025

6/10 Okay

Amir, New Westminster

Dec 29, 2025

Stayed 3 nights in Dec 2025

8/10 Good

Tom

Traveled with partner

Dec 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was very kind and helpful. The housekeeping and turn down service was very impressive. Overall a great experience even though it is pretty costly.

Stayed 5 nights in Dec 2025

6/10 Okay

Todd

Traveled with partner

Dec 28, 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

For the price the room was very small and noisy

Stayed 2 nights in Dec 2025

8/10 Good

Steven

Dec 28, 2025

Liked: Staff & service, amenities

Staff. Attentive to visitors. Doorman and valet staff.

Stayed 2 nights in Dec 2025

10/10 Excellent

henry

Traveled with family and small children

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

High tea is amazing. For an old building it is well kept. Staff go above and beyond to make your stay excellent. Centrally located.

Stayed 1 night in Aug 2025

10/10 Excellent

Garreth

Dec 28, 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Traveled with pets, Traveled with family

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing!

Stayed 4 nights in Dec 2025

8/10 Good

Constance

Dec 25, 2025

great staff

Stayed 2 nights in Dec 2025

10/10 Excellent

Geoff

Dec 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was very helpful and friendly!

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Dec 24, 2025

Liked: Cleanliness, staff & service, amenities

special!

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Dec 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Concierge staff were wonderful after upgrade to gold level.

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with partner

Dec 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolute perfection.

Stayed 3 nights in Dec 2025

8/10 Good

Kate

Traveled with partner

Dec 23, 2025

Liked: Cleanliness, property conditions & facilities

Room was clean and nicely furnished.

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Dec 23, 2025

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Dec 23, 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

Linda

Dec 23, 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Amritpal

Dec 22, 2025

Stayed 1 night in Dec 2025

10/10 Excellent

MARINA

Dec 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2025

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Fairmont Empress

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Explore the area

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View all photos for Fairmont City View 2 Double

Fairmont City View 2 Double

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Deluxe City View 2 Queen

View all photos for Fairmont Gold Harbour View 1 King

Fairmont Gold Harbour View 1 King

View all photos for Fairmont City View 1 Queen

Fairmont City View 1 Queen

View all photos for Deluxe City View 1 King

Deluxe City View 1 King

View all photos for Fairmont Gold City View 1 King

Fairmont Gold City View 1 King

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Junior Suite City View 1 King

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Fairmont City View 1 King

View all photos for Deluxe City View 1 Queen

Deluxe City View 1 Queen

View all photos for Executive Suite City View 1 King

Executive Suite City View 1 King

View all photos for Fairmont Gold Deluxe City View 1 King

Fairmont Gold Deluxe City View 1 King

View all photos for Fairmont Gold Deluxe City View 2 Queen

Fairmont Gold Deluxe City View 2 Queen

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

Fairmont Gold One Bedroom Suite City View 1 King

View all photos for Fairmont Gold Deluxe Harbour View 1 King

Fairmont Gold Deluxe Harbour View 1 King

View all photos for Fairmont Harbour View 1 Queen

Fairmont Harbour View 1 Queen

View all photos for Deluxe Harbour View 1 King

Deluxe Harbour View 1 King

View all photos for Fairmont Gold City View 1 Queen

Fairmont Gold City View 1 Queen

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

Fairmont Gold Harbour View Executive Suite 1 King

View all photos for Signature Harbour View 1 King

Signature Harbour View 1 King

View all photos for Deluxe Harbour View 2 Queen

Deluxe Harbour View 2 Queen

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About the neighborhood

Victoria

What's nearby

Getting around

Restaurants

About this property

Fairmont Empress

Awards and affiliations

Similar properties

Hotel Grand Pacific

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types