Book a hotel near The Wolfsonian Museum, South Beach

"Our daughter got sick before our stay and had to be hospitalized with a heart issue bought on by influenza. We tried cancelling our reservation 36 hours before check in and provided doctor notes and hospital receipts, but the staff would not allow us to cancel ( we prepaid). We tried calling 3-4 times and the front desk staff was obnoxious and the opposite of compassionate. They would either say someone would call us back or be snotty to us. We emailed management - because they would never get on the phone - and no one ever responded. Expedia was absolutely useless. So, we had to pay $1700 to not go to Miami. Funny how Hertz and Delta both were compassionate and easily allowed us to change our trip. This is a business that really doesn’t care about their customers. We were just looking to reschedule and they wouldn’t even listen. Buyer beware. "

"Very good "

"Avoid this hotel. The location on Ocean Drive is great, but that is the only positive. The hotel is old, dirty, and clearly poorly maintained. There was no hot water, flushing the toilet was a struggle every time, and even after asking multiple times we never received extra towels. The hallways were dirty, the elevator was not working, and during the rain the upper floors were literally flooded. The only bright spot was the kind gentleman who hands out beach towels. For the price and location, this place should offer much better standards. In its current condition, the hotel desperately needs a full renovation."

"Very friendly and welcoming staff at the front desk. The hotel is clean and well maintained. We liked that there are two pools, and there are many restaurants nearby with guest discounts. Overall, for this price it’s a very good hotel."

"I never got to check in. They had no electric and told me to book elsewhere and then lord to Expedia and said I was a no show. When I went there and asked them to please check the cameras they said they weren’t on bevause there was no lights. If that’s true then how it goes to show that no one was able to check in. "

"Loved the food, cocktails, staff and vibes. Beautiful ocean bay view. Room slightly dated (paint, chips in furniture) not an issue for me. Will be back again for sure. Spa was amazing and treated to so many glasses of champagne complimentary!!! Thank you Mondrian and Baia Beach Club. "