Posted Aug 10, 2017 on Expedia
Front staffs are really nice and helpful. Room was small and later on we switched to bigger room with king bed and sofa bed, but room setting was awkward, sofa bed spring was terrible. I don't think it meant to sleep on this. This hotel has only 2 restaurant and no room service. Location is nice beside the Tenderloin area which is famous for lots of homeless people, really dirty and dangerous area. You have to be careful to walk around the hotel. Very close to transportation including cable car, shopping, etc. No good view. It's like a business hotel. No drawer for clothing.
Comment from Hotel Management
Aug 11, 2017 by Jenn S. - Operations Analyst, Hotel Management
Thank you for staying with us and we're happy that you enjoyed the shopping and transportation in the area. Our Security team is 24 hours a day ensuring that the hotel and perimeter are as safe as possible. We appreciate the feedback and hope to welcome you back to SF on your next trip.