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4.1 out of 5

"Very clean and great location, but the walls were very thin. The family next to us was up until 2:15am. " More

By a verified traveler on Mon 01 Feb 2021

Hotel Description

Enjoy free breakfast at this San Antonio hotel

Near the airport

Within a 15-minute walk of the hotel, you'll find USAA Corporate Office Headquarters and Huebner Oaks. CHRISTUS Santa Rosa Hospital - Medical Center and South Texas Medical Center are also within 3 miles (5 km).

Renovated in 2015

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 107 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Free weekday newspapers, free local calls, and laptop-compatible safes are also available.

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$95* Per night/room Jun 27 - Jun 28

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

King, Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites San Antonio Northwest/Medical Center ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites San Antonio Northwest/Medical Center

Everyone (7) Couples (2) Family (8)
2 out of 5
Compared to last time we used the facility this time as a disappointment. Arrived at site at 2:00 pm. We had asked for a room with handicapped amenties. The staff member told us that the room was not ready that it would be in 30 minutes. We decided to come back later. We returned at 9:00 p.m. and were informed by another staffer that the room as not ready but that it would be in 30 minutes. We waited for 45 minutes and were told the room was ready. Arrived at the room and it was evident that it was not a room with handicapped amentities but it was late and we decided to stay there. No towels were found in the bath room. Had to go to the desk to get them. The commode was very low and there were no bars for support, the same for the shower . The sink in the bathroom was plugged and water would not flow down the drain until it reached the hole at the top of the basin. This matter was brought to the attention of the morning staffer. We had booked for three nights but after our first night we decided to cancel. This was not the quality of service we had experience on prior stays. Ruben & Olga Saenz

Posted by on Mar 22, 2021

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4 out of 5
Very clean and great location, but the walls were very thin. The family next to us was up until 2:15am.

Posted by on Feb 1, 2021

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5 out of 5
Cleanliness good area great staff. No full breakfast just the simple stuff due to COVID-19 but I’m okay with it. Overall great.

Posted by , from Houston tx on Nov 1, 2020

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Comment from Hotel Management

Nov 5, 2020 by Guest Service Manager

Dear Francisco, Thank you for your wonderful review and feedback! We are thrilled that you enjoyed your stay and look forward to your next visit with us!

1 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 28, 2020 by Brian

Thank you for your review and feedback! We greatly appreciate it and hope to see you again soon!

5 out of 5
The layout of the suite with separate tub/sink. Toilet sink was wonderful

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 8, 2020 by Guest Service Manager

Dear Guest, Thank you for this amazing feedback, We greatly appreciate you being our guest and we hope to welcome you back anytime you visit San Antonio!

3 out of 5
No comments i said no comments that why i don't like to do surveys

Posted by on Aug 25, 2019

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5 out of 5
Liked everything, especially how close to the parks it is.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Guest Service Manager

Dear RaulJr, Thank you very much for this great feedback and rating! We hope to welcome you back anytime you visit San Antonio!

5 out of 5
Large room size, customer service, easy check out, and morning free breakfast.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 18, 2019 by Guest Service Manager

Dear Guest, Thank you very much for this great rating and perfect feedback! We hope to have you return when your travels bring you to San Antonio!

4 out of 5

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 16, 2019 by Brian

Thank you for your wonderful rating! We greatly appreciate it and hope to see you again soon!

5 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 25, 2019 by Guest Service Manager

Dear Guest, Thank you for your awesome review and feedback! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio!

About the Hampton Inn & Suites San Antonio Northwest/Medical Center

Location 11426 IH 10 W, San Antonio, TX 78230

Property Features

Hampton Inn & Suites San Antonio Northwest/Medical Center offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1586 square feet (147 square meters) and includes conference space. The business-friendly Hampton Inn & Suites San Antonio Northwest/Medical Center also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Hampton Inn & Suites San Antonio Northwest/Medical Center was completed in 2015. This San Antonio hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 4 levels
  • 1586 sq ft of conference space
  • 147 sq m of conference space
  • Built in 2015
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio International Airport (SAT) (15.4 km / 9.6 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • SpringHill Suites Hotel San Antonio /Six Flags
  • SpringHill Suites San Antonio /Six Flags
  • Hampton Inn San Antonio Northwest
  • Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.