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4.3 out of 5

"Nice rooms great location friendly staff " More

By a verified traveler on Tue 02 Nov 2021

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Hotel Description

3-star hotel near San Antonio Majestic Theater

Heart of San Antonio

With a stay at this Downtown San Antonio hotel, you'll be steps from San Antonio Majestic Theater and Aztec on the River (Aztec Theater). River Walk and Briscoe Western Art Museum are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Free WiFi, LED TVs

Boasting comforts like premium bedding and pillow menus, the 313 guestrooms also offer free WiFi and LED TVs with satellite channels. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$126* Per night/room Dec 14 - Dec 15

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, River View (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn San Antonio - Riverwalk, an IHG Hotel ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn San Antonio - Riverwalk, an IHG Hotel

Everyone (11) Couples (8) Family (10)
5 out of 5
Nice rooms great location friendly staff

Posted by on Nov 2, 2021

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5 out of 5

Posted by on Aug 13, 2021

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5 out of 5
Great location, well kept property and friendly staff.

Posted by on Aug 12, 2021

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5 out of 5
I-We didn't like that there was no microwave in the room. This area has all of these wonderful restaurants but you can't use any of the left overs. I was startled by some of the pushyness of panhandlers on the walking. I have a daughter and did not like them approaching her. The hotel is lovely with great staff easy parking via valet and the view right over the river was awesome.

Posted by on Jun 22, 2021

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4 out of 5

Posted by on May 4, 2021

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3 out of 5
Excellent location. Poor cleanliness, the rugs are dirty. The restaurant is ok. Breakfast time good.

Posted by on Apr 19, 2021

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1 out of 5
The most unclean hotel here in San Antonio. I was so disappointed with the room and service. The room was suppose to be clean but no it was not. The shower head was rusted - not cleaned. The towels had makeup stains on it - not cleaned THERE WERE EVEN ROACHES!! 2 babies and 1 big roach... Its ridiculous for the amount we paid $338 for that type of service and "Cleanliness" Very disappointed.

Posted by on Apr 18, 2021

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5 out of 5

Posted by on Dec 7, 2020

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4 out of 5
The property is located in a central location on The Riverwalk. Easy access to all downtown activities. The front desk clerk (Snow) was very pleasant, polite and helpful. We were able to check-in early which was plus!

Posted by , from Houston on Oct 27, 2020

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4 out of 5

Posted by on Sep 26, 2020

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About the Holiday Inn San Antonio - Riverwalk, an IHG Hotel

Location 217 N Saint Marys St, San Antonio, TX 78205

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn San Antonio - Riverwalk, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk, an IHG Hotel. For a fee, parking is available. This 3-star San Antonio hotel is smoke free.

  • 313 guestrooms or units
  • 23 levels
  • 10000 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.1 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Holiday Inn San Antonio - Riverwalk, an IHG Hotel offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Coffee Experience - This coffee shop serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 per person (approximately)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel San Antonio Riverwalk
  • Holiday Inn San Antonio Riverwalk
  • San Antonio Riverwalk Holiday Inn
  • Holiday Inn Riverwalk Hotel San Antonio
  • Holiday Inn San Antonio Riverwalk Hotel
  • Holiday Inn Riverwalk Hotel
  • Holiday Inn Riverwalk
  • Holiday Inn San Antonio
  • San Antonio Holiday Inn
  • Riverwalk Holiday Inn
  • San Antonio Riverwalk, An Ihg
  • Holiday Inn San Antonio Riverwalk
  • Holiday Inn San Antonio - Riverwalk, an IHG Hotel Hotel
  • Holiday Inn San Antonio - Riverwalk, an IHG Hotel San Antonio

You should know

  • Pool access available from 9 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.