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Hyatt Place San Antonio - Riverwalk

3-star property
601 S Saint Marys St, San Antonio, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 18 travelocity Reviews

"It was okay a little pricy after all the add ons. Breakfast was mediocre, I think the scrambled eggs were made from powdered eggs. Rooms were old and ... " More

By a verified traveler on Thu 17 Mar 2022

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Hotel Description

Family-friendly 3-star hotel near Shops at Rivercenter

City center stay

Within a 15-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Tower of the Americas. Alamo and Shops at Rivercenter are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and airport shuttle. Enjoy the 24-hour gym and free perks like buffet breakfast and WiFi in public areas.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 131 guestrooms also offer free WiFi and flat-screen TVs with first-run movies. Other amenities include DVD players, refrigerators, and premium bedding.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$147* Per night/room Jun 26 - Jun 27

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place San Antonio - Riverwalk ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place San Antonio - Riverwalk

Everyone (5) Couples (1) Family (9)
5 out of 5
👍

Posted by on May 17, 2022

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Comment from Hotel Management

May 17, 2022 by Arthur

Thank you

3 out of 5
It was okay a little pricy after all the add ons. Breakfast was mediocre, I think the scrambled eggs were made from powdered eggs. Rooms were old and run down, hotel is in need of an update. I’ll stay at a better hotel next time.

Posted by on Mar 17, 2022

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Comment from Hotel Management

Mar 25, 2022 by Arthur

Thank you for taking the time to complete the survey.

5 out of 5

Posted by , from Springtown on Feb 15, 2022

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5 out of 5

Posted by on Jan 15, 2022

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5 out of 5

Posted by on Oct 20, 2021

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3 out of 5
Location is great, have stayed 6 years around this early part of August…. Hotel is aging and showing a lot of wear. Staff seemed “not in sink” with offering fun joyfull service, I.e. coffee always out all three mornings at breakfast, slow in keeping areas of hotel lobby and dining area clean, very late in day cleaning rooms for returning guest (3:30 daily), towels/soap/coffee etc. not furnish in proper quantities, etc….. I thought the entire facilities and staff needed better directions and supervision….. The on site parking fee is “way out of line in cost”. Will be back next year”, but will consider making a hotel “brand” change….. George H.

Posted by on Aug 9, 2021

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4 out of 5
Hotel staff were friendly and helpful. The hotel was clean. Most places of interest were within walking distance.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Aug 8, 2021 by Arthur

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1 out of 5
I was VERY disappointed with the accommodations. The reservation included breakfast. Food was very minimal. There was no where to sit. You were charged for everything, parking, a cup of tea, water, etc. I have stayed at many Hyatt properties before, however, this one is a dump. Also it says Riverwalk, but it is very far from anything on the Riverwalk. The worst, it was very expensive.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 8, 2021 by Arthur

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Friendliness service and quick response on requests.

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 26, 2021 by Arthur

Thank you for taking the time to complete the survey. We appreciate the 5 out of 5.

3 out of 5
My key to get in and out of the parking lot never worked, it also did not work at any time I tried to use any other door besides my room.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Aug 8, 2021 by Arthur

Thank you for taking the time to complete the survey.

About the Hyatt Place San Antonio - Riverwalk

Location 601 S Saint Marys St, San Antonio, TX 78205

Property Features

Hyatt Place San Antonio - Riverwalk offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 2028 square feet (188 square meters) and includes a conference center. The family-friendly Hyatt Place San Antonio - Riverwalk also features multilingual staff, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Antonio hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • 2028 sq ft of conference space
  • 188 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Antonio Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place San Antonio - Riverwalk offers 131 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with first-run movies and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • First-run movies
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place San Antonio - Riverwalk has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38.00 per person (roundtrip)
  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel San Antonio Riverwalk
  • Hyatt Place San Antonio Riverwalk
  • San Antonio Riverwalk Hyatt Place
  • Hyatt Place San Antonio/Riverwalk Hotel San Antonio
  • Hyatt Place San Antonio Riverwalk Hotel
  • Hyatt Place Riverwalk Hotel
  • Hyatt Place Riverwalk
  • Hyatt Place Antonio Riverwalk
  • Hyatt Place San Antonio - Riverwalk Hotel
  • Hyatt Place San Antonio - Riverwalk San Antonio
  • Hyatt Place San Antonio - Riverwalk Hotel San Antonio

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.