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4.5 out of 5

"Amazing atmosphere, wonderful staff! We ordered pizzas at the managers reception and they delivered to the pool! Always kind and helpful. 15 minutes t ... " More

By a verified traveler on Sun 22 Jul 2018

Hotel Description

3.5-star spa hotel near San Antonio Missions National Park

In San Antonio

Your stay at this Southside hotel places you within 3 miles (5 km) of San Antonio Missions National Park and Republic Golf Course. Alamodome and Tower of the Americas are also within 6 miles (10 km).

Renovated in 2017

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 156 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. DVD players, microwaves, and room service are also available.

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$108* Per night/room Oct 31 - Nov 1

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Everyone (8) Couples (1) Family (5)
4 out of 5

Posted by on Oct 10, 2019

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5 out of 5
did not like that the fire alarm went off at 6 am and it was due to the kitchen staff burning our breakfast plus the biscuits where hard as rocks maybe the cook needs training on cooking or he needs to go work at jack in the box to learn how to make them they suck

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by CO

Thank you. we appreciate your feedback

5 out of 5
Actually, I especially liked the location. I am an ex-resident of San Antonio, and like the fact that it is not far from the downtown area! I had previously stayed there recently with other family members and really liked the facility and all it has to offer!

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 18, 2019 by Charlie

Thank you so much for your feedback

5 out of 5
Hotel is clean, rooms are spacious, breakfast was great

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 25, 2019 by CO

Thank you

2 out of 5
Room 215 was not clean - there was hair in the bathroom, a large red stain on the carpet of room 215, no blankets for the sofabed, air conditioning did not work well, noise from the room above at 1.30am, no bottled water in the room and to top it all we were asked to check out at 11am instead of noon as marketed on the travelocity booking. Really disappointing experience for my family.

Posted by , from Fort Worth on Aug 12, 2019

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Comment from Hotel Management

Aug 25, 2019 by Charlie

Thanks for your feedback. Please reach out to the hotel and we will be happy to make it right for you

4 out of 5

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 29, 2018 by James

Thanks for the feedback

5 out of 5
GREAT hotel. Breakfast included was amazing, not just a buffet but a full breakfast. The happy hour at the bar was EXCELLENT and the bartenders were some of the best we've had. Ernie is a rock star!! It was not downtown, but it is only about 12 minutes away. There are many stores & restaurants nearby. Room was excellent and everyone was helpful. I would totally stay here again. The environment was excellent and they were extremely accommodating to our LARGE party of guests. Beautiful hotel, with large patio, pool, work out facility is basic but great, restaurant on site, it has everything.

Posted by , from Chicago on Nov 13, 2018

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Comment from Hotel Management

Nov 19, 2018 by James

Thanks for the feedback Ana.

4 out of 5
Some staff could have been more mannerable. Had to have bathroom floor swept better...

Posted by , from Dallas, TX on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by James

Thanks for the feedback.

5 out of 5
Amazing atmosphere, wonderful staff! We ordered pizzas at the managers reception and they delivered to the pool! Always kind and helpful. 15 minutes to the Riverwalk, 30 to Fiesta TX. By far my favorite hotel in San Antonio so far.

Posted by , from Victoria, TX on Jul 22, 2018

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Comment from Hotel Management

Jul 22, 2018 by James

Thanks for the feedback Kyle. We are glad you enjoyed your stay with us.

5 out of 5
Breakfast- AWESOME!!!!!! Restaurant & Bar - Awesome!!!!! Staff - Awesome!!!!!!!!! Beautiful Hotel - Very Nice

Posted by , from Tx on Jul 11, 2018

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Comment from Hotel Management

Jul 14, 2018 by James

Thanks for the feedback Benjamin, we are pleased you enjoyed your stay with us.

About the Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Location 7610 South New Braunfels Avenue, San Antonio, TX 78235

Property Features

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Embassy Suites by Hilton San Antonio Brooks Hotel & Spa. Free self parking is available. A complete renovation of Embassy Suites by Hilton San Antonio Brooks Hotel & Spa was completed in 2017. This 3.5-star San Antonio hotel is smoke free.

  • 156 guestrooms or units
  • 6 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2017
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (23.8 km / 14.8 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers 156 air-conditioned accommodations with DVD players and laptop-compatible safes. 50-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

PureSolSpa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Sports massage
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in
  • Debit cards

Hotel Names

  • Embassy Suites San Antonio Brooks City Base Hotel Spa
  • Embassy Suites Hilton San Antonio Brooks Hotel
  • Embassy Suites Hilton Brooks Hotel
  • Embassy Suites Hilton San Antonio Brooks
  • Embassy Suites Hilton Brooks
  • Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing https://www.travelocity.com/San-Antonio-Hotels-Embassy-Suites-by-Hilton-San-Antonio-Brooks-Hotel-&-Spa.h17035946-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.