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4.3 out of 5

"The accomodations were remarkable. Enjoyed ourselves. " More

By a verified traveler on Sun 01 Dec 2019

Hotel Description

3.5-star spa hotel in Southside

Close to airport

Your stay at this Southside hotel places you within 3 miles (5 km) of San Antonio Missions National Park and Republic Golf Course. Alamodome and Tower of the Americas are also within 6 miles (10 km).

Renovated in 2017

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 156 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include DVD players, microwaves, and room service.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$99* Per night/room Dec 10 - Dec 11

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Everyone (12) Couples (1) Family (6)
4 out of 5

Posted by on Aug 16, 2020

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Comment from Hotel Management

Sep 30, 2020 by margie

Thank you for your score. We'd love to know what we could improve upon to get a 5.

2 out of 5
Stephanie was great, its just that my card didnt have enough on it from another mix up and so I couldnt stat

Posted by on Mar 1, 2020

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4 out of 5

Posted by on Dec 8, 2019

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5 out of 5
The accomodations were remarkable. Enjoyed ourselves.

Posted by on Dec 1, 2019

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5 out of 5
Great customer service and great stay! All necessary items included except for extra blankets.

Posted by on Nov 28, 2019

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4 out of 5

Posted by on Oct 10, 2019

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5 out of 5
did not like that the fire alarm went off at 6 am and it was due to the kitchen staff burning our breakfast plus the biscuits where hard as rocks maybe the cook needs training on cooking or he needs to go work at jack in the box to learn how to make them they suck

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by CO

Thank you. we appreciate your feedback

4 out of 5
I don’t have any comments. The property was well kept.

Posted by on Aug 25, 2019

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5 out of 5
Actually, I especially liked the location. I am an ex-resident of San Antonio, and like the fact that it is not far from the downtown area! I had previously stayed there recently with other family members and really liked the facility and all it has to offer!

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 18, 2019 by Charlie

Thank you so much for your feedback

5 out of 5
Hotel is clean, rooms are spacious, breakfast was great

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 25, 2019 by CO

Thank you

About the Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Location 7610 South New Braunfels Avenue, San Antonio, TX 78235

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Embassy Suites by Hilton San Antonio Brooks Hotel & Spa. Free self parking is available. A complete renovation of Embassy Suites by Hilton San Antonio Brooks Hotel & Spa was completed in 2017. This 3.5-star San Antonio hotel is smoke free.

  • 156 guestrooms or units
  • 6 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio Intl. Airport (SAT) (23.8 km / 14.8 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers 156 air-conditioned accommodations with DVD players and laptop-compatible safes. 50-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

PureSolSpa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Embassy Suites San Antonio Brooks City Base Hotel Spa
  • Embassy Suites Hilton San Antonio Brooks Hotel
  • Embassy Suites Hilton Brooks Hotel
  • Embassy Suites Hilton San Antonio Brooks
  • Embassy Suites Hilton Brooks
  • Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.