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Crowne Plaza San Antonio Airport by IHG

3.5 star property
3.5-star hotel near North Star Mall

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Lobby sitting area
Interior
Property amenity
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, Alamo Quarry Market
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(85 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of CHRISTUS Santa Rosa Hospital - Alamo Heights and North Star Mall. Quarry Golf Club and Alamo Quarry Market are also within 3 miles (5 km).

What's nearby

  • North Star Mall - 3 min drive - 2.8 miles
  • Alamo Quarry Market - 3 min drive - 3.1 miles
  • San Antonio Zoo and Aquarium - 6 min drive - 5.9 miles
  • Morgan's Wonderland - 7 min drive - 6.3 miles
  • River Walk - 11 min drive - 9.6 miles

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Theory Coffee Company - ‬6 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Cabo Bob’s - ‬9 min walk
  • ‪Zito's Deli - ‬11 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

3.5-star hotel near North Star Mall
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and a hot tub. There's a restaurant on site. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

  • 224 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Frequently asked questions

How close is Crowne Plaza San Antonio Airport by IHG to the airport?

Crowne Plaza San Antonio Airport by IHG is 2.1 mi (7-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza San Antonio Airport by IHG?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza San Antonio Airport by IHG on Oct 27, 2025 start from $75.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza San Antonio Airport by IHG have an airport shuttle?

Crowne Plaza San Antonio Airport by IHG offers a free airport shuttle, available from 6:00 AM to 10:00 PM on request.

Does Crowne Plaza San Antonio Airport by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza San Antonio Airport by IHG, but buffet breakfast is offered for a fee of USD 16 for adults and USD 16 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza San Antonio Airport by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza San Antonio Airport by IHG?

Check-in begins at 3 PM.

Is there free parking at Crowne Plaza San Antonio Airport by IHG?

This hotel offers free self parking.

Does Crowne Plaza San Antonio Airport by IHG have a pool?

Crowne Plaza San Antonio Airport by IHG does not have a pool.

Does Crowne Plaza San Antonio Airport by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza San Antonio Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza San Antonio Airport by IHG to downtown San Antonio?

Crowne Plaza San Antonio Airport by IHG is 6.8 mi away from San Antonio.

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 809 out of 1425 reviews
Rating 8 - Good. 276 out of 1425 reviews
Rating 6 - Okay. 147 out of 1425 reviews
Rating 4 - Poor. 86 out of 1425 reviews
Rating 2 - Terrible. 107 out of 1425 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

STEVEN, Corpus Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
Despite pre payment we could not stay here. I will receive my full amount of payment refunded. We asked for a quiet room at the back. We were given one having I410. Then it was on the 10th floor and i went to the elevator to go down. The light never came on and the elevator never came. Down the stairs! Unbelievable. Totally sketchy.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborrah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property very well. There wasn't anything I didn't like.
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Traveled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and excellent customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza nice place

The Crown Plaza is a nice place to stay, it has been around for years and I would definitely come back again. The pool area is nice welcoming, not full of kids and was perfect for some relaxation.
Relaxation by the Crown Plaza pool!
Stayed 1 night in Jul 2025

8/10 Good

Mccartney

Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Jul 2025

4/10 Poor

Lakeshia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for four days. It was a very comfortable stay. Staff is competent and very helpful. Near North Star Mall and the airport. Airport shuttle available. I hope to stay again. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Shuttle service not reliable

This hotel is convenient in terms of proximity and comfort. But I regularly experience slow check-in and shuttle issues. On this occassion, the airport shuttle says "Holiday Inn" everywhere except a small sign on the door. I missed it and after calling to resend the shuttle, driver (bad attitude) never returned. I took Uber and asked what happened, he was quick to show a photo of an empty bench where I should have been. Then the elevator was malfunctioning, and I had to use the stairs to the 10th floor. On a bright note, the two receptionists were very apologetic and hospitable about the slow check-in and elevator. The rooms are always clean and AC works great. Shuttle service has been the main issue for about the last 18-24 months. I'm sure they'll get the elevators working. I hope they can improve shuttle service because I've had to use Uber last 3 visits.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

6/10 Okay

matthew

Business traveler
Liked: Staff & service
I wouldn't call what they have a a restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Camille

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel stay was great, the staff was exceptional, very polite and professional. Only complaint is the shower head was very weak and static came from the radio all night but I would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Marlen

Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

4/10 Poor

Delailah

Liked: Staff & service, amenities
Disliked: Cleanliness
Room restroom was full of pubic hair in the bath tub and bath wall. There were pee stains in the toilet. Bath towel had hair on it as if the previous guests wiped themselves after shaving.
Stayed 2 nights in Jul 2025

8/10 Good

Diona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly!
Stayed 2 nights in Jun 2025