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4.3 out of 5

"thanks for the wonderful stay. Scott made my stay extra enjoyable with great customer service. The gym was great too. " More

By a verified traveler on Mon 30 Mar 2015

Hotel Description

3-star hotel near North Star Mall

Near the airport

A stay at this North San Antonio - SAT hotel places you within half a mile (1 km) of North Star Mall and 3 miles (5 km) of Quarry Golf Club. Marion Koogler McNay Art Museum and Alamo Quarry Market are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 141 guestrooms offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free bottled water, and hair dryers.

aloft king, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Sep 8 - Sep 9

aloft, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft San Antonio Airport ratings based on 35 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aloft San Antonio Airport

Everyone (7) Family (2)
3 out of 5
My truck was broke into on the parking lot. No security cameras beyond the building in the same parking lot and parking lot lights not on one night. No real concern of property loss. There were people walking up and down the hallway late . Would not stay there again!

Posted by on Aug 21, 2019

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4 out of 5

Posted by on Feb 8, 2019

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3 out of 5
I found roaches in my room and the pillows were very lumpy with stains!

Posted by , from San Antonio on Dec 27, 2018

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Comment from Hotel Management

Dec 27, 2018 by H

Dear Soo, I am sorry to read that your stay was not exceptional because of some issues, particularly with your room. All the issues you have raised are shared with hotel management for future improvements. I know that this stay may not have been the best but I am hopeful for another opportunity to welcome you back for an improved experience.

5 out of 5
The front desk clerk, Dezeree I believe was her name, was friendly and gave us a great recommendation for breakfast! Snooze an AM Eatery. Everyone was professional. The room was comfortable, although our hotwater was a little iffy in the morning time. Clean, neat, and comfortable. We stay at Aloft every chance we get when traveling.

Posted by , from Greenville, SC on Oct 22, 2018

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Comment from Hotel Management

Oct 22, 2018 by H

Dear Robert, Thank you for your great review and your continued loyalty. I will be sure to let our team, especially Desiree, know that we are on the right track to delivering excellent service and quality to our guests. Again, we truly appreciate your kind words and look forward to serving your lodging needs in the near future.

3 out of 5

Dark decor. Depressing.

Very non descript hotel. Very Dark and depressing. Staff looked sloppy. Coffee was lukewarm in AM. Toilet paper holder fell apart. Shampoo and soap wire basket holder was rusty. It took over 5 minutes for the shower water to heat up. The room was clean.

Posted by , from New Jersy. on Apr 15, 2017

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3 out of 5

Overrated in every aspect.

This is a run down aloft is is in NO way up to par with the SPG brand!!!!

Posted by on Nov 14, 2016

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1 out of 5

Noisy

The room was nice enough, but there is a nightclub less than 50 feet away from the hotel and the music is loud enough to be heard until the place closes at 2am. The hotel overbooked itself and could not change my room. They offered no compensation of any kind for the inconvenience of not being able to sleep in the room I paid to sleep in. Not happy. Never staying at Aloft again. Anywhere.

Posted by , from Texas on Apr 24, 2016

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5 out of 5

great staff, clean hotel

thanks for the wonderful stay. Scott made my stay extra enjoyable with great customer service. The gym was great too.

Posted by , from M on Mar 30, 2015

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5 out of 5

Perfect location!

Pros: Close restaurants, Free Internet, Quiet, great bar
Cons: staff jesse
I loved this hotel! The rooms are spacious, clean, comfortable! We loved their Bliss products and shower.. Very contemporary hotel&the location is awesome! We walked to a pub, had breakfast at egg&i, target was right there. Only con was the staff. Jesse (I believe that was his name) was unapologetic about the room we were given, wasn't friendly. But the other staff were great.

Posted by , from Houston on Mar 6, 2013

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4 out of 5

Will stay here again hopefully

Pros: Free Internet
Cons: no free breakfast or snacks
TV remote was very difficult operate, don't know if it needed new batteries or replacement. The tile in shower floor either needed to be bleached or redone. Everything else was great.

Posted by , from Longview, TX on Oct 19, 2012

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About the Aloft San Antonio Airport

Location 838 NW Loop 410, San Antonio, TX 78216

Property Features

Aloft San Antonio Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 518 square feet (48 square meters). The business-friendly Aloft San Antonio Airport also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. An area shuttle within 3 mi and a roundtrip airport shuttle at scheduled times are free. Self parking is free. This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 5 levels
  • 518 sq ft of conference space
  • 48 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking and extended parking

Room Amenities

Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Aloft San Antonio Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 10.00 for adults, USD 3.00 and USD 10.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Hotel San Antonio Airport
  • Aloft San Antonio Airport
  • Aloft San Antonio Airport Hotel San Antonio
  • Aloft San Antonio Airport Hotel
  • Aloft San Antonio Hotel

You should know

  • Aloft San Antonio Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.