Shearer Hills - Ridgeview stay
Your stay at this Shearer Hills - Ridgeview hotel places you within 3 miles (5 km) of North Star Mall and Alamo Quarry Market. Also, Quarry Golf Club is within 3 miles (5 km) and San Antonio Zoo and Aquarium is within 6 miles (10 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.
Jun 3, 2023 by Customer Service
Thank you for the excellent rating, Ruth!Our goal is to go above and beyond to ensure our guests have a memorable experience at Aloft San Antonio Airport! We look forward to hosting you again soon.
May 29, 2023 by Customer Service
Hello Michael,Thank you for taking the time to leave a review and share your experience at Aloft San Antonio Airport. It's great to hear that you found our property to be very nice.However, we sincerely apologize for the incident you mentioned regarding an unwanted guest in your room. We understand how this can affect your overall experience, and we'd like to assure you that our team is committed to maintaining the highest level of cleanliness and addressing any such issues promptly. Upon learning about this matter, our team will take immediate steps to investigate, address and prevent any future occurrences.At Aloft San Antonio Airport, we always strive to provide a pleasant and comfortable stay for our guests, and we appreciate your feedback as it helps us identify areas for improvement. We truly hope you'll consider giving us another opportunity to serve you better in the future.
May 14, 2021 by Joe C
Thank you for your feedback! Thank you for staying with us we look forward to seeing you again!
Feb 16, 2021 by Joe C
Thank you for taking the time to complete a survey of our hotel. We appreciate your feedback and hope to see you again the next time your travels bring you to the area.
Feb 13, 2020 by Joe C
On behalf of our entire staff here at the Aloft Hotel San Antonio, we would like to extend you a warm welcome. We appreciate the opportunity to serve you. Please allow me to apologize for our inability to provide you with the incompletion of your room. The circumstances which you encountered were by no means typical of the standards established at our hotel.
Feb 3, 2020 by Joe C
Thank you for your review. We are glad you chose our hotel during your stay here San Antonio and we are very sorry that you ran into problems during your stay. Unfortunately mechanical equipment sometime fail without giving any notice which is what happen to our pool heater. We are so sorry your family was not able to enjoy our heated pool. We hope the next time you are in the area you will stay with us again so we can have another chance at showing you what we are all about.
Oct 30, 2019 by Jimmy Pesina
Thank you for your feedback and positive review! I am happy to hear that you enjoyed your stay with us! We take pride in providing great customer service and making our guests feel welcome and at home! We look forward to your return.
Sep 4, 2019 by JIMMY PESINA
Thank you for taking the time to write a review on Trip Advisor. We apologize for not meeting your expectations as we strive to ensure the guest experience is problem free. We will definitely address these issues and your feedback is appreciated as it helps us improve. We hope that you were able to enjoy the remainder of your stay in San Antonio and we do hope you will provide us a second chance in the near future.
Aloft San Antonio Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 518 square feet (48 square meters) and includes conference space. The business-friendly Aloft San Antonio Airport also features a garden, a picnic area, and complimentary newspapers in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. This 3-star San Antonio hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Guests can enjoy cooked-to-order breakfast for a fee.
Aloft San Antonio Airport has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Aloft San Antonio Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.