Beachfront retreat
Your stay at this Playacar resort places you within 3 miles (5 km) of Playacar Golf Club and Mamitas Beach. Also, Quinta Avenida is within 3 miles (5 km) and Xplor Theme Park is within 6 miles (10 km).
All-inclusive
A full-service spa, 4 restaurants, and an outdoor pool are all featured at this all-inclusive resort. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Jul 26, 2022 by Customer Care
Dear Gloria, It is a pleasure to receive your 5 points review on Expedia. Thank you for letting us know that you had a great stay at our resort. Again thank you for the opportunity to serve you. Kind regards, Customer Care Viva Wyndham Azteca
Jan 28, 2022 by Customer Care
Dear Joan, Thank you for taking the time to write your feedback regarding your stay at our property. Your comments about food and the room floor are taken into account to ameliorate our clients´ satisfaction. Again thank you for the opportunity to serve you. Kind regards, Customer Care Viva Wyndham Azteca.
Sep 28, 2019 by General Manager
Dear Don, Thank you for your review of the Viva Wyndham Azteca in Playa del Carmen! It is a pleasure indeed to receive such positive feedback following your recent stay, and we are delighted that you enjoyed your stay with us. We would be honored to welcome you back in a near future. Kind regards, General Manager Viva Wyndham Azteca
Jun 14, 2019 by General Manager
Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on Expedia. We are very pleased to know that you enjoyed your visit to our beautiful Resort. We are looking forward welcoming you back in a very near future! Kind regards, General Manager Viva Wyndham Azteca
Mar 5, 2019 by Guest service
Dear guest: We appreciate you have contacted us, it is very important for us to receive your comments. We are sorry for the inconveniences; we will attend your observations and suggestions as soon as possible in order to give you a response.
Jan 25, 2019 by General Manager
Dear Guest, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Azteca. Kind regards, General Manager Viva Wyndham Azteca
Dec 18, 2018 by General Manager
Dear Yesenia, Thank you for posting your comments on Expedia. We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Best regards, General Manager Viva Wyndham Azteca
Jan 8, 2018 by General Manager
Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to meet with your expectations and we remain at your disposal. Best regards, General Manager Viva Wyndham Azteca
Aug 21, 2017 by General Manager
Dear Vanny, Thank you for sharing your comments with us on your recent vacation to the Riviera Maya. We are really happy to hear that you had an amazing time with the Animation staff. It is important for us that the entire family had a great experience. Your observations and suggestions will be taken into consideration and we can assure you that our clients’ opinions are very important to us because it is the most valuable source of information to improve our services and facilities. Again thank you for choosing to stay with us. Kind regards, General Manager Viva Wyndham Azteca
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Viva Azteca by Wyndham - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Viva Azteca by Wyndham - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this resort measures 6533 square feet (607 square meters) and includes conference space. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Viva Azteca by Wyndham - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4-star Playa del Carmen resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Viva Azteca by Wyndham - All Inclusive offers 339 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to furnished balconies or patios. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
El Nopal - This buffet restaurant serves breakfast, lunch, and dinner.
II Palco - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Xul Ha - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Cenote - This poolside bar serves light fare only. Open daily.
An outdoor tennis court and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.